Complaints
-
Booking number not recdAnil Saxena on 2015-01-06 14:07:01
I had booked for refilling of gas against my customer no.18401G.
I have not recd the booking number -
booking no not receivedSatish Kumar on 2015-01-14 13:41:17
Hi,
I booked my received no data 23\12/2014
But it is still pending your contact no is always busy.
My consumer no is 13739895.
Please delivered my ordered as possible.
Thanks -
not able to book gas through phoneshailendra yadav on 2015-02-03 15:00:21
My connection no is 15390. I am not able to book the gas. Please do the needful.
Regards
Shailendra -
Gas no 30479 G-------Gas cylinder not receivedbhavna shukla on 2015-02-27 11:59:55
I have booked the gas on 17 feb via SMS.
Gas not received till date.
Pls expedite and inform when gas will be delivered.
Gas no 30479 G ,
Thanks & Regds
Bhavna Shukla -
Not received refill cylinder booked on 17/02/2015Amresh Pandey on 2015-03-01 13:53:14
I have booked the gas on 17 Feb 2015 via SMS at 13:56 pm, with ref no 202469. Doing follow up since last 10 days but not yet received the cylinder. Even today 1st March 2015 at 10:00 am I had gone to your office & your official assured me to get the cylinder delivered in an hour as I requested him that we have no gas to for cooking. I have got the delivery boy number 9711491080 and calling him since morning and he is giving me false commitment to deliver the cylinder in an hour but even after 3-4 calls I have not yet received the cylinder then I am wring this complaint 2:45 pm as we have no gas & I am waiting for the gas to prepare lunch.
Pl take the immediate action to prevent such happening since every time I am facing this issue since 2-3 months. Pl do intimate us the action taken by you to prevent this in future.
Yours valuable customer,
Amresh Pandey
Customer No - 222653 -
Delay in refill gas cylinder deliveryAmresh Pandey on 2015-03-01 14:28:55
I had booked my refill cylinder via SMS on 17th Feb 2015 booking no 202469 but even after several follow up not yet received the cylinder. Even today visited the Mata Sheetla Mata Gas Service to get the cylinder delivered on urgent basis as I have no gas to cook. They assured to get it delivered in an hour but even after 4 calls since morning to delivery boy not yet get the gas at 2:15 pm on 1st March 2015. This is the repeated problem we are facing when the DBTL system started. I need the cylinder on urgent basis to cook my food. Pl understand the problem of common people. Kind Regards , Amresh Pandey Cust No 222653
-
New ConnectionISHA JAIN on 2015-05-19 13:42:51
I have applied for new connection in January 2015. Till yet there is no update, neither while visiting to the office and anyone is interested to listen the grievance. Please advise.
Thks
Isha -
Misuse use of my connectionPawan Kumar on 2015-07-27 14:48:27
Dear Sir,
My consumer id is CX21470692, and I am having connection with Mata Sheetla Gas Service. I've got one message in mid night at 1:00am (7/27) at my mobile that Cash memo 3000167659 has been generated for booking no. 2000103189, but I didn't make any request for re-filling. In afternoon, I've another message at 12:57pm (7/27) that my cyl is delivered against cash memo. Neither I made any request for re-filling nor I received any call from Indane for cyl delivery. Can you please investigate who is misusing my connection? Please update me on my email id. I tried to call Indane service at number 124-2332556, but nobody is picking my phone. -
No update for New ConnectionRavindra on 2015-08-05 12:02:54
I have applied for new connection in May2015 with KYC No.:500000041515734 . Till yet there is no update, neither while visiting to the office and anyone is interested to listen the grievance. Please advise.
-
no refund of moneysusmita kumari on 2015-09-01 10:46:45
I have submitted my bank details on 31 of december and after that i have taken 2 gas cylender that cost me Rs 729 and Rs 718 .but bank did not refund my money.I talked to agency manager.they told me to write me an application.after that there is no response.so I request you please refund my money because it was notr my fault it was agency peoples fault.my costumer id is-206168
-
no refund of my subsidy moneySunita Devi (Gas booking Account No. MS 5654) on 2015-09-15 17:21:50
I have submitted my bank details for refund my subsidy money.my costumer id is MS5654.
Please refund my all subsidy amount in my account no as per policy. -
Refillisha jain on 2015-10-13 13:39:56
Hi
I have ordered gas refill on 28.09.2015. No one came for refill and now I see the status for 01.10.2015 as delivered. How can it be possible. It means the delivery has sold the cylinder to someone in black.
Rgds
Isha -
Repeated cancellation of booking w/o deliveryDebdutta Ray on 2015-12-04 13:56:47
I booked for a replacement cylinder on 1 December 2015 (booking ref 174182) and was told delivery in 2-3 days. Today (3rd Dec at 10 am) I called up again for the status and was assured delivery by 4th December. Now at 2.00pm I have received a message that the booking stands cancelled.I have faced problems with unexplained cancellation of my booking earlier also, and the agency insisted on a fresh booking.
-
I want to transfer my gas connectionRambir on 2016-08-01 18:00:19
All the time I have to come to ur office for booking my cylinder other gas agencies have better service so I want to transfer this no to my near sec 23 .it will be convinced
-
Complaint for Unprofessional Customer ServiceAvinash on 2016-11-20 17:01:30
Connection No- 7038615229
Hi- i had booked LPG cylinder post speaking to Customer care number on 18th November that it will be delivered on 20th November.. A lady has confirmed the same over phone and then i got it booked subsequently i got a confirmation as well..
I was given a mobile number of person whi delivers on which i kept on calling simce morning today and every time he said he will deliver it in an hour or so and then he is not taking cll since afternoon..
I again called on customer care mobile number and was able to speak to Ms Sanju who was very unprofessional and rude in her approach .. Asking for details of email id to esclate it she denied the same saying there is no email id or mobile number..
Need this to be resolved on priority ..
Mobile- 9711131591 (Avinash) -
DELIVERY IS NOT ON PROPER TIMEMUKESH SEHRAWAT on 2016-12-07 09:15:00
MAINE BOOKING KARVAYE HUE KAAFI DIN HO GAYE PAR CYLINDER HI NAHI PAUCHATE TIME PAR SHEETLA.GAS WALE JO GOLDEN JUBLI SCHOOL K SAAMNE HAI GURGAON MEIN AUR NAHI.JALDI SE KOI BHI PHONE UTHATA OFFICE MEIN
-
Take Complantsdeepak on 2016-12-12 10:52:18
Yesterday I was received my complaint for HEMANT Please don’t take any action FOR HEMANT YESTERDAY I COMPLANT THE HEMANT
-
Booking No. CX11173722Anant Maheshwari on 2016-12-20 16:20:51
Bill generated but gas not delivered
Mobile No. +919999911676 -
MY Original SV of LPG connection is lostAnupam Sharma on 2016-12-27 14:23:15
MY Original SV of LPG connection is lost, kindly guide how I can get duplicate SV.
My Customer No. 18887
Regards,
Anupam Sharma
Mob. 9999309152 -
refill cylinder not deliveredRohan Parashar on 2017-01-16 10:29:50
cylinder has not been delivered to us till now.
rather we have booked the same on 12th jan,17.
delivery person has not call us and written door is closed.
very poor service by indance.
request you to deliver the same timely. -
-
Very bad service (long days delay in supply of cylinder)Rajesh Kumar on 2017-02-04 15:52:25
I have booked one additional gas cylinder at 14/01/2017 from delar Sheetla Gas Agency Rajiv Nagar gurgaon and delar provide me one mob no for contacting to delivery person.i have contacted many time but till now 03/02/2017.i have not received my gas cylinder.
-
Mata Sheetla Gas Service-Gas Leakage & Low refiil cylinders supplyAMIT TYAGI on 2017-02-08 14:36:14
Dear Sir/Madam,
My consumer no. is 210403. There is gas leakage from cylinder and also we are getting the cylinders with improper refilling and we are not going to use even a month.
Getting less gas cylinders. Please arrange to attend my complaint on urgent basis a leakage from cylinder cause an accident. -
Agency contact no no existvinay on 2017-03-06 13:12:34
Its always send back online system 'please check your distributes telephone number' contact number. i am using 01242332556 to enroll Adhar number.
Kindly help -
CYLINDER NOT RECEIVED AFTER LONG TIMEMANISH on 2017-03-19 16:59:04
IT IS VERY BIG HARASSMENT THAT NOT RECEIVED CYLINDER AFTER LONG PERIOD OF TIME. I RECEIVED CONFIRMATION ON MY MOBILE THAT MY CYLINDER WAS DELIVERED AND I ALSO RECEIVED SUBSIDY OF THAT IN MY ACCOUNT AS WELL BOT CYLINDER NOT RECEIVED, I AM GOING TO FILE COMPLAINT AGAINST THIS. I CALLED SO MANY TIME IN YOUR AGENCY ON 9871247755, 9910002677 THEY EVERY TIME TOLD ME TODAY I WILL RECEIVE MY CYLINDER BOT NOTHING HAPPENS, I ALSO WENT THERE AND MET WITH ONE LADY ON 19/3 SHE TOLD ME TO CALL (8750004636-NARESH) FOR SUPPLY,
I CALLED HIM SO MANY TIME BUT HE IS NOT RESPONDING. WAW....GOOD WORK
MY CUSTOMER ID - 7031055392 -
Cylinder not recieved consumer no 21349830sameer chahal on 2017-03-21 17:53:39
dear Concern ,
i have recieevd a SMS on 15 th MArch 2017 that cash memo has been generated and your cylinder will be delivered shortly .
But till date i have not recieevd the same .
Consumer NO 21349830.
Sameer
9811153786 -
ConfirmationNitin on 2017-03-27 17:46:06
Hi .
I want to fill my LPG Kit .
May I know the prices please? -
Gas pipe brokenMrs B S Rao on 2017-05-27 11:07:06
Our gas pipe broken and leaking dangerously, trying to call from the morning, no number is responding as I have three contact numbers of Mata SheetAla gas service.
Requesting to do the needful as soon as possible. -
MrsDenise Singh on 2017-08-19 14:35:10
Ordered cyclinder on 6th Aug booking number is2000088732. Still not recieved.from Mata Sheetla Gas Service . Consumer no Cx 23083899. Plse advise when i will recieve it.
-
-
sub suddy issueRAGHUVINDER SINGH on 2018-08-30 12:28:37
Dear Sir,
i have one cunsumer in your egency
my cunsumer no-CX10788416
by sub suddy in not given to me in last 2 years
i have many many time visit in your office but no any responce,
please help -
Subsidy issueAtul kumar sharma on 2018-09-09 13:41:51
Hi Team,
I have not received Subsidy against Card Serial no- 291557225142,
Kindly look in to this urgently,
Regards
Atul -
No receive confirmation for gas bookingSatya Prakash singh on 2018-11-15 15:02:14
Dear Sir,
I usually apply for gas booking on line,but no receive confirmation ,
Customer ID no.:228621
Name:satya Prakash Singh
Add:44,12 biswa,gurgaon gaon,gurgaon.
Cont.7532862929
7840023340
Kindly resolve problem ASAP.. -
gad refillAmit kumar karn on 2019-01-08 09:28:09
its been 2 days of bookings but not yet received. It's worst service.
-
complaintnafe singh on 2019-04-12 14:18:56
not able to book gas &contact the gas agency the no. is always showing bsy
-
Gass Booked but Not DeliveredRaghunath Das on 2019-05-15 22:21:03
I don't have received my indane Gass cylinder, I was booked 9th May,
Booking No is 458237 & Cash Memo 3000026229 after 6 days I haven't received , so kindly delivered -
Gas cencel koyo kiSurender on 2019-07-01 23:08:29
Mera Mera cylinder cancel kyon Kiya kis Karan Kiya iska reason de contact me 9899883543
-
Gas leakageJyoti on 2020-09-19 17:07:37
Gas recive hone k bd jb fit kr k on kia to bhot small aa ne laggi... leakage hai..bina check kiye hi derived kr re h..
-
new cylinder add in my Gas BookRAKESH KUMAR on 2020-11-17 15:43:57
Dear Sir/mam,
please clarify new cylinder add in my Gas Book.
Regards
Rakesh Dhindwal
Mob.08750287000 -
-
New connectionReanu Gurung on 2023-03-21 07:39:01
Will I be able to get the connection with the other states adhar card
-
gas cylinder not recvied till date and message is DELIVEREDmahesh kumar malav -227449 on 2023-04-04 18:44:16
cylinder has not been delivered to us till now.
rather we have booked the same on 1 april ,23
delivery person has not call us and written door is closed.
very poor service by indance.
request you to deliver the same timely.