Complaint Urgent Complaint Regarding Delayed Left Side Mirror Replacement

  • Mahindra Service Centre in Udaipur - Urgent Complaint Regarding Delayed Left Side Mirror Replacement
    Shubham Singhatwadia on 2024-03-04 13:35:36

    Car Number: RJ27UC0902

    I am writing to express my dissatisfaction and frustration regarding the lack of progress in resolving an issue with my car. Approximately two weeks ago, I contacted your dealership to report that I had unfortunately broken the left side mirror of my vehicle and requested a replacement.

    Since then, I have been patiently awaiting updates and resolution, but to my dismay, I have not received any meaningful response or progress. Every time I call the dealership for an update, I am met with promises that the issue will be resolved promptly, yet no action seems to have been taken.

    This prolonged delay has inconvenienced me greatly, as I rely on my car for daily transportation. Not having a functioning left side mirror poses a safety risk and hampers my ability to drive safely.

    I urge you to please prioritize this matter and take immediate action to resolve it. It is unacceptable that I have been left without a solution for such an extended period. I kindly request that you look into this matter urgently and provide me with a concrete plan for replacing the left side mirror of my car without any further delay.