Complaint Active strip not working

  • Accu-chek Customer Care Office Address, Contact Number, Complaint And Reviews - Active strip not working
    Omprakash Saini on 2024-01-08 12:14:52

    My Accu-Chek Active UDI 04015630071104 expiry date is 2024-01-13 showing E-1 error while the strip is being inserted after blood drop is put on it. New battery has also been replaced. I had been to to medical shop where the same strip is giving E-1 error on another glucometer. I was told that strip is not working it is expired before expiry date.kindly help me . I am still having 37 active strip with me