Complaint Service due in spite of service contract for three years

  • Propello Innovations Kolkata Toll Free Number & Contact Address - Service due in spite of service contract for three years
    Kakali Mukherjee on 2023-12-17 15:23:14

    6th December I called your customer care number 18001210600 for service request for
    Ritz kitchen chimney and
    karvy water purifier RO
    at my
    Garfa (Kolkata -700075)
    residence.

    The docket numbers were
    D231206000120 for water purifier
    &
    D231206000119 for the chimney.

    Since then I've called five times but I'm yet to receive any call from any technician.
    Each time the executive on call assured me that a technician would call me.
    I've been a customer for many years and this is the first time I'm experiencing such lapse in service.