Complaint Complaint of not getting papers

  • T. R. Sawhney Motors Customer Care, Complaints and Reviews - Complaint of not getting papers
    Simran Singh on 2023-12-16 18:29:06

    Car no DL1NA2467 dzire Taxi
    Simran singh 21 Arjun Nagar. 9899494931 Cool.sharu331@gmail.com

    T.R.Sawhney Motors Pvt Ltd CC-27 Nehru Nagar, opposite
    Nehru Place, 110019


    Dear Sir / Mam
    This is to inform
    you that I Simran Singh want to state that I purchased a used commercial car registration number DL1NA2467 model Dzire ldi on 21/06/2023 vide payment reciept no 8C3-CA/2324/398 order no.83C/2324/PB-38 from T.R.Sawhney Nehru Place dealership from Mr Varun mob no.7982252469 who deals in used cars.They handed the car & papers of the car but didn't gave us original registration copy & bank Noc & told us they will give us these two things within a week but as if now more than 6 months are over they haven't provided us the papers despite regularly calling & keeping in touch with them. We have spent more than 50000 rupees on car on repairs & maintenance. Now when we called Mr Pardeep kataria mon.no.9355924959 who is the group head his wordings were what can I do,how can a group head who holds such a responsible post can give such a irresponsible answer that too after 6 months ,we don't understand how such a reputed firm like yours is having such irresponsible employes. We want to know what we should do with the car & who will pay the expenses done on car as we are used car dealers our profit margin has also gone as the car model will change & who will bear the depriciation of one year as the year will change in another 15 days ,will we get the papers or we should go to consumer court.what we will do of the car when we don't have the bank noc & Original Registration copy.

    I hope you are getting my problem and will do your best to solve it as soon as
    possible will take some strict action against such irresponsible employees who are not concerned about the companies reputation & I hope to get your cooperation and your support is
    highly appreciated. If you have any queries regarding the same then kindly
    contact me through my contact details mentioned above. Thank you so much.
    With regards,

    Simran Singh
    9899494931
    21 Arjun Nagar safdarjung enclave
    New Delhi