Complaints

  • Insurance
    Muzahid on 2017-10-08 17:12:10

    Misbehave and non corporate

  • Don't sms my nbr
    Sunny on 2018-10-01 12:57:44

    Pls my contact no delete the t R Sawhney motors computer m pareshan ho gya hu apke sms se mere pass koi vehicle nhi h Pls delete my nbr 9311111584 Pls don't call and sms me

  • Regarding Insurance
    Kuldeep Singh on 2018-11-15 11:00:01

    My trying to contact T R Sawhney, Gokul Puri branch for insurance issue, but no body pickup pone.

  • Policy
    Mohit Kumar on 2019-08-09 17:07:54

    I want receive my policy for last 10 days and employees not receiving my phone

  • Case of cheating
    Amit prakash on 2019-11-13 10:29:09

    Dear sir/madam

    I have purchased a new swift lxi dated 22.10.2019 from you.In my invoice you have clearly mentioned the amount of extended warranty of the vehicle.yesterday when I asked you about the documents regarding the extended warranty you clearly denied.since I have already paid the amount rs.8484 and not getting the required documents.its a clear cut case of cheating with me.through this mail I am again requesting you to please provide me the documents of extended warranty of the vehicle for which you have already charged me rs.8484 and the said amount is clearly reflected in the invoice,else I have to file a complaint in consumer court against you.


    Thanks

    Amit prakash

    9136450498

  • Bad quality of work by service...
    Rahul chauhan on 2019-12-10 12:48:37

    My massive complain is this nmnione in your service center to understand the problem of coustmer...very poor quality of washing and behaviour of your repersantator.so don't recall costemer if you peple not handel this....i m your 20 year old coustomer and this time by your service you provided to me is very heart broken....and mental torture....good bay for a future.....

  • car repair and Service
    Vikram puri on 2020-03-06 08:43:20

    I am not satisfied service and car Repair Company broken aa head light

  • Regarding my wheel alignment and car washing coupons
    Sonu Chaudhary on 2020-08-20 20:09:51

    Dear Tr Sawhney Team,
    For your kindly information, I have done my car insurance through your agent on April, 2020 and she commitment with me that after insurance she give me car perfume, washing and wheel alignment coupon but end of the day I have got only car perfume rest of coupons not provide.....how can I trust on you...
    ....before done my Insurance your representative call me 9 to 10 times in a day after that no call regarding my rewords.


    regards
    .............
    Sonu Chaudhary
    9816125303

  • RC issue
    R.S.Pundir on 2020-09-10 13:11:47

    Dear sir,
    I bought a Maruti Dezire from your Gokulpuri Branch in 2017 and the reg no of my car is UP14DH3851.
    For the first year i had no issue with the pollution check but the next year onward i am facing a big issue ,the issue is like this -When ever i go to get my this car for pollution check in Delhi,they do it for three months only, the staff says that as per the system my car is at BS-III level but in fact this is BS-IV level.That means i have to get this pollution check every three months,otherwise the pollution check is done for a year time .
    When i checked with your staff on phone ,i was told that now the Ghaziabad authority is closed so we cant help you as this my RC has to go tom Ghaziabad Authority you contact in September .When i called again i was assured by Mr.Tyagi Yatender that this will be rectified but now he is not answering the phone neither any message from him.Unfortunately i have been transferred from DELHI to RAIPUR CHATTISGARH for a year and now problem is that my wife can not go to get the pollution check every three months.Your staff are not very helpful with the customers.

    Its costly also if you get 4 times in a year and unnecessary trouble also.
    Therefor its requested to kindly do the needful,by getting the required changes in the RC.
    The RC was collected and checked by your staff when it was registered in Ghaziabd.
    I am waiting for the reply,I will send the RC to your Gokulpuri branch by courier if you say.
    Thanks
    R.S.Pundir
    9773945381

  • 8273093481
    Sanjeev kumar on 2021-01-16 08:44:42

    My payment advance deposit tr SAWHNEY east gokulpuri 20000 thousands but not my payment refund I have got a car waganar lxi cng (o) chassis number 408263. Got car 1 janurary 2021

  • Worst experience with TR Sawhney Badli Body shop
    Tushita Gupta on 2021-04-15 16:54:39

    I gave my Maruti Suzuki Swift on 17feb 2021 to Badli body shop for claim with claim no 7210670138 first I face problem with insurance company for not getting full claim on my damaged part when this issue was resolved by the company with in 2 weeks when they called me for delivery I saw my left fender was damage and mudflap was not there it’s my luck that I had photos of my car which proved that this damage occur by them otherwise they will not repair that damage then after that whenever I called body shop of Badli they gave me so many excuses for delay work in my car sometimes they said they don’t have Shortage of equipment’s then they said our equipment are not working they are on repairing then they said there worker are on off fir 1 week then they said they have shortage of paint now since 2 week m calling when I’ll get my car they were saying me since 2 week ma’am tomorrow tomorrow everytime when I called them they have new tomorrow for delivery till today’s date work is not done in my car which there body shop executives told me on call but still they said we’ll deliver your car tomorrow by 4pm I don’t tomorrow weather I’ll get my car with full fledge work or not.I’m very disappointed with the things happen with me in past 2 months.
    I want my car as possible as they can and also want you to take an action regarding this complaint.
    Thank you
    Regards
    Tushita Gupta

  • Insurance claim problem
    SACHIN KUMAR on 2021-04-17 20:04:40

    I had insured my car whose registration number is UP 19 K 3004 from you last year, your worker assured me that if I get the insurance done through tr sawney then you will never have any problem in the coming time. And our employees have a good relationship with icic Lombard, but today my car has been standing in Sector 62 Nexa Workshop for a week, my car is not able to give me with satisfaction and they say that the investigator of icic Lombard is our He is not listening, nor is he picking up his phone.
    Please do the needful.
    Thank you
    Your customer
    Sachin Kumar
    9917171201

  • Froud / 420 against Ravinder Singh
    Ravinder Singh on 2022-02-01 11:56:32

    Sir my self Ravinder Singh and I am a owner of new vitara brezza vxi I purchased maruti brezza from your showroom on 21 Oct 2021. (maruti suzuki Mayapuri Branch)
    Few days ago I checked my car service records I was shocked because on 15 Oct 2021 damaged claim of my new car was taken I talked sales manager but they didn't
    Solved my problem.
    I got damaged brezza it was a big crime done by your showroom because of this I suffered a lot I am suffering from mantel harassment.

  • Pathetic Experience(DL7CU6790 Baleno)
    Anam khan on 2023-02-21 14:31:59

    Hello Team

    Kindly look into the below mentioned concern seriously!

    I had given my Car for service and minor repair under insurance on 9/02/2023 at “M/S T.R.Sawhney golkurpuri shadra” to Mr.Praveen Sharma(8059971510)
    DL7CU6790 BALENO

    On 19/02/2023 when I went to receive my car and it was evening so couldn’t check in daylight but It was shocking when I saw my car next day in the morning they painted the driver side of my car with the different color.

    My car’s actual color is white and they painted the whole side off white and the difference is quite evident, My car’s hardly 3 months old and I dont my car to be painted again and again so I would request you to kindly change the parts rather than painting it all over again.

    And I am still not able to digest how can maruti’s autorised workshops can do such amature mistakes this is the case of shear neglegence on their part. My work is also getting hammpered as my car was there for past 10 days therefore I want to take this up on priority and do the needfull asap.

    Regards
    Anam khan
    9540581786

  • Complaint against service centre mayapuri t r Sawhney
    DUBEY VIPINKUMAR CHHEDI on 2023-03-30 11:44:44

    Customer service agent giving false information

  • Speed limit remove
    Ashwani tiwari on 2023-04-11 02:23:39

    My car is swift dzire tour privet vehicle and can I remove
    speed governor

  • Car Ertiga waiting
    IRAFAN on 2023-04-11 16:08:03

    Ertiga waiting gadi list available

  • NEXA XL6
    Amit kumar Agarwal on 2023-09-13 19:30:16

    I had purchased our car in Jan 2021 Delivery date Feb 21 Registration no UP15DL 1058

    It is under warranty please register our complaint and arrange to exchange the battery

    Our car battery is not working

    Amit kumar Agarwal
    M-9837213125
    E mail address : amitka @yahoo.com

  • car accessories and booking amount refund for car
    Pratistha on 2023-09-24 23:16:25

    I have purchased a wagon r (LXI) car from the showroom in which it was said to give some 13 thousand car basic kit in which only 5 items (mudflap,seat cover,steering cover,mat,temple) were installed in my car and that too after two days of leaving whereas it was said that 9 items would be required i have not received information about when the remaining items will be installed in the car,
    Earlier I had booked the car in the name of Deegu, the linked loan was in the name of my wife due to which I got the booking canceled in my name whose amount was to be fully refunded in 2 days, which has not yet come, it has been more than a week i will be informed immediately about the car kits and refund amount.

  • Non-Receipt of Insu. Renewal Policy - HR 26DV 6811
    Ved Prakash Arya on 2023-12-15 08:09:31

    I had Transferred Rs.9,995/- to TR Sawhney Automobile on 01-12-2023 towards Insurance Prem.
    Renewal for my daughter,s Baleno car HR 26DV 6811 vide NEFT money transfer Txn No.
    N335232761893407. Your ms Priyanka ( 99 995 25784 ) is your contact. TILL NOW I HAVE NOT RECEIVED Renewal Policy for the period 27-12-2023 to 26-12-2024.
    Also contacted your ms Simran on 11-12-23 & 12-12-2023 , No help received.Please confirm.
    My contact No. 98 107 35407

  • Complaint of not getting papers
    Simran Singh on 2023-12-16 18:29:06

    Car no DL1NA2467 dzire Taxi
    Simran singh 21 Arjun Nagar. 9899494931 Cool.sharu331@gmail.com

    T.R.Sawhney Motors Pvt Ltd CC-27 Nehru Nagar, opposite
    Nehru Place, 110019


    Dear Sir / Mam
    This is to inform
    you that I Simran Singh want to state that I purchased a used commercial car registration number DL1NA2467 model Dzire ldi on 21/06/2023 vide payment reciept no 8C3-CA/2324/398 order no.83C/2324/PB-38 from T.R.Sawhney Nehru Place dealership from Mr Varun mob no.7982252469 who deals in used cars.They handed the car & papers of the car but didn't gave us original registration copy & bank Noc & told us they will give us these two things within a week but as if now more than 6 months are over they haven't provided us the papers despite regularly calling & keeping in touch with them. We have spent more than 50000 rupees on car on repairs & maintenance. Now when we called Mr Pardeep kataria mon.no.9355924959 who is the group head his wordings were what can I do,how can a group head who holds such a responsible post can give such a irresponsible answer that too after 6 months ,we don't understand how such a reputed firm like yours is having such irresponsible employes. We want to know what we should do with the car & who will pay the expenses done on car as we are used car dealers our profit margin has also gone as the car model will change & who will bear the depriciation of one year as the year will change in another 15 days ,will we get the papers or we should go to consumer court.what we will do of the car when we don't have the bank noc & Original Registration copy.

    I hope you are getting my problem and will do your best to solve it as soon as
    possible will take some strict action against such irresponsible employees who are not concerned about the companies reputation & I hope to get your cooperation and your support is
    highly appreciated. If you have any queries regarding the same then kindly
    contact me through my contact details mentioned above. Thank you so much.
    With regards,

    Simran Singh
    9899494931
    21 Arjun Nagar safdarjung enclave
    New Delhi

  • Complaint against engine work
    Priya Ranjan on 2023-12-23 13:58:14

    Few months ago I got the work done for engine. Buy today the problem is same, car is not working at all. What kind of work done by T R sanwy Sahibabad .

  • Car policy renewal
    Harbinder Singh on 2023-12-30 19:37:56

    Dear Maruti,

    I am writing to inform you about my recent experience at TR Sawhney. As discussed with your staff, I visited the dealership to renew my policy and made an online money transfer of INR 10,800 to the company account on December 24th, 2023. My policy was set to expire on December 29th, and I wanted to pay in advance to ensure a smooth renewal process.

    However, I am disappointed to inform you that your company did not fulfill my request. Despite my continuous efforts to follow up with your staff, I have not received any updates or results. Every time I reach out, I am told that I will be updated, but no action has been taken as of December 30th, 2023.

    I am extremely upset with the staff's lack of responsiveness and the insurance department's apparent lack of control over their employees. It is concerning to see how the work is managed and how customer satisfaction is not prioritised. This experience has left me with a negative impression of your service department, and I am hesitant to purchase another Maruti car in the future.

    I hope you take my feedback seriously and address the issues within your organization. I believe it is crucial to provide efficient and satisfactory service to your customers.

    Sincerely,
    Harbinder Singh
    9873126163
    My car DL5CS2887

  • Unnecessary call received from TR sahani for slerio.service
    Ram prasad on 2024-01-20 11:48:23

    Please stop unnecessary computerized call for slerio.service

  • Worst experience and fraud by TR Shante in service of my car
    Kartik Maharshi on 2024-01-24 18:47:11

    Sir

    I have sent my car for service today at Ambala City TR Sahney Showroom HR01AS8433. Person from service centre call me and said sir your total estimate will be Rs 8000 and we will also discount in this . I said ok. After 1 hour I got call from them again they said to me that sorry sir the part we are saying is not to be changed and the other part that is chimta is to be changed and that will cost around 4000 . I said Nexa charges less please give my car back as it is . I will do it from Nexa . In the meantime I go to GST department for some case and when I back to my office then they call me that your car is ok and your bill is Rs 17000. Firstly they didn’t inform me regarding the cost structure and amount they are charging and what will be the final amount. Worst experience and fraud activity by them . I will never go to TR Sahney Showroom Ambala City

    Thanks
    Kartik
    9466200009

  • Insurance policy renewal
    Parveen Singh on 2024-02-02 09:45:34

    My car details: DL10CR1250 model: celerio VXI CNG 1L ,2022. 3 days ago ,Payment has been done from my side for renewal insurance policy. After payment done, no one responding me on a call or MSG. Neither responding tr Sawhney executive Nor responding that person which had came at my location for payment.
    Your customer care number is getting engaged I have tried multiple time.
    Still I am waiting for my insurance policy documents only 3 day lefts for expiring my last policy.
    Please do the needful on priority

    BR//
    Parveen Singh
    8802316452

  • अभद्र व्यवहार व भाषा का प्रयोग किया अप्रूवल ACEEPT होने के बाद गाड़ी नहीं दे रहे
    Mohd amzad on 2024-03-06 14:32:49

    Kal Date 5/03/24 ko KUV UP14DC0961 ka aprovel roop kumar pdi ne 1,50000 mohd amzad ke name se kiya tha jiska aprovel aceept hogaya tha aaj mene roop kumar pdi ko call koya toh unhone kha ki anil kumar goukhalpur kherahe hai ki hum tumhe ab ye gadi 1,60000 mein denge

  • अभद्र व्यवहार व भाषा का प्रयोग किया अप्रूवल ACEEPT होने के बाद गाड़ी नहीं दे रहे
    Mohd amzad on 2024-03-06 14:39:32

    Kal Date 5/03/24 ko KUV UP14DC0961 ka aprovel roop kumar pdi ne 1,50000 mohd amzad ke name se kiya tha jiska aprovel aceept hogaya tha aaj mene roop kumar pdi ko call koya toh unhone kha ki anil kumar goukhalpur kherahe hai ki hum tumhe ab ye gadi 1,60000 mein denge warna kisi or ko denge mene alipur tr pardeep katariya ji ko call kiya toh unhone kha hum gadi nahi denge mene kha jb aprovel mere naam par aceept hogaya 1,50000 m toh mujhe gadi do toh woh khene lage hum gadi 1,60000 ki denge mene kha jis cheez ka aprovel aceept hogya ho uska amount hum kyu de or zayda toh wo mujhse bad speech se bolne lage mene kha mein aapki complaint krunga toh bolne lage jo ukhaad hai ukhad le jiska mere pas evidance bi hai agr ese logo ko es post par rakhoge toh company ki image repotion kharab hogi or company badnaam hogi or car dealr hum ya coustomar company se tut jayenge jisse company ko kaafi loss hosakta hai mera mob 9639939334

  • Insurance
    Noor on 2024-03-07 10:53:27

    I purchased a insurance policy from TR Sawhney East Gokulpuri Delhi on request a telecaller Ms Sneha .
    She requested to me that if you purchased policy by us then I will give you free washing coupon, service coupon, polish and keyring also. And promised me that I will send policy's hardcopy and above things on your address.And she also text me on WhatsApp.
    Then I purchased above said policy.
    But after a month she didn't send policy's hardcopy and other things.
    I have been called her more times and text her also. She is not giving reply.Her action seemed very careless and deceitful. How good her behavior was while selling the policy and how has it changed now. No professional can do this.
    Regards please
    Noor Mohd.
    UP12AL7001
    +919718089044
    (Only WhatsApp)

  • Misguiding frod company
    Rahuljain on 2024-03-15 13:37:59

    Dear Sir



    Most humbly, my name is RAHUL JAIN and I am a resident of H34 house no 37 sector 3 rohini . I write this email with the utmost respect in order to bring into your kind consideration that on 13 feb2023 , I booked maruti ERTIGA from your reputed TR Sawhney Motors Pvt. Ltd Authorised Dealers for MARUTI SUZUKI INDIA LTD. A-27, PUSHPANJALI ENCLAVE, PITAMPURA DELHI-34 bearing Receipt No : 894-BK/2223/3302 and order no is : SOB22002345.



    In this regard, I write this email in order to state that the tentative date for delivery of the car was stated as 32 to 36 week but it has been more than the given time and the car has not yet been delivered. In addition to this ,I just got one intimation call from your staff and I informed them they are already late in delivering the car so ,I wanted to buy the car registration of 2024.Moreover, I have tried reaching out to showroom staff and they were very rude and unethical and I am not receiving any appropriate response in this regard.



    Kindly look into the matter asap and take the necessary action.





    The following are the details of the booking made: Receipt No : 894-BK/2223/3302 and order no is : SOB22002345.



    Booking Amount Paid: 5000 ₹

    Date of Booking: 13feb2023

  • Regarding accessories and company staff
    Himanshu sharma on 2024-04-04 12:08:07

    अगर कोई मारुति की कार ले रहा है तो TR sawhney से बिलकुल ना ले