Complaint DEFECTIVE TAG READERS

  • National Highways Authority of India [NHAI] Customer Care, Complaints and Reviews - DEFECTIVE TAG READERS
    Usha kumar on 2023-09-10 13:11:57

    I was travelling on 09 Sept from Bengaluru to Kochi by car. At the toll operated by MVR Infrastructure and Tollways Pvt Ltd. their tag reader would not read my tag. The problem occurred at Omalur on the Tumbipadi- Namakkal toll gate. I had already crossed four tolls before this and had no problem. The staff at this tollway were very rude and made me pay a fine. Their machines are outdated and does not read the tag properly. After this toll i crossed another 10 tolls on my way to Kochi and had no problem anywhere. This toll operator should be taken to task and he should be made to update his equipment. Some of their readers are so old and are held together with masking tape