Complaint Flipkart customer service -no refund

  • Flipkart Customer Care, Office Address, Email ID, Contact Number & More - Flipkart customer service -no refund
    Sundar Jagannathan on 2023-05-10 21:46:16

    Ordered a furniture-computer chair-received outer pack is ok. after openning the pack saw damage-there is a piston cylinder-which forms like stem to connect wheel base and seat (heavy item not packed properly-loose and damaged the chair, wheel base, and plastic cups. within one hour, it was reported to customer care with photos, assured to take back, followed up by me, transporter took back the material. customer care asked me my bank account, all sent by their app via chat messages. No refund after 10 days, asked about return, they said, there is no record of return of material. and they put my case as resolved. I could not contact them at any cost. they dont talk. How to get back the money from them. do i need to go legal way. when my last conversation they said all my communication erased in system. so your case is resolved like they are telling. I do not have any proof of return. how to get back
    can any one help me.
    thank you
    Sundar
    9442395538