Complaint Booking of Swift Dzire from Popular Automobiles

  • Popular Maruti Customer Care, Complaints and Reviews - Booking of Swift Dzire from Popular Automobiles
    Adv Chandrasekhar Pillai on 2023-04-12 03:39:25

    My family members booked the vehicle from Popular Maruti Nagampadom, Kottayam on Jan 11th 2023, paying 5k rupees as advance. Till March last week no response from them even after telling them that we would cancel the booking. May be because it was CSD, they delayed as much as possible. No proper response to customers. After making many complaints, they returned the money after 20 days or so, cutting 250 rupees. We are the ones who wasted time & effort, suffered mental stress and trouble but they took 250 rupees as such. Not even an explanation as to why it is cut. Most probably, this way if things go, customers will shun Popular for irresponsible behaviour. The cutting of cash may be processing fee but none to even tell us for what. Wake up, POPULAR NAGAMPADOM, KOTTAYAM! LEARN SOME CUSTOMER FRIENDLY WAYS...