Complaint Not return my wrong product and it's too much costly to that original one by mistake i given by brother

  • TATA Cliq Customer Care Number, Email ID, Office Address, Complaint and Review - Not return my wrong product and it's too much costly to that original one by mistake i given by brother
    Sourav Kumar bari on 2022-10-20 14:32:29

    I buy a watch around 389 from tata cliq and i doesn't like then i returns that watch on 8th October on that day i studying my tution classes my small brother give wrong watch by mistake because their was two different watch returns on that day. Then,when i came to home after 1 hrs.i seen that wrong product handover to delevery boy i call him regarding my issue he says that you will give me rock this is not my problem then i raise complain to tata cliq that i handover wrong product to delevery boy he give me WhatsApp number and say to send the product pic tag and box but their is no solution the i connected call to supervisor by their excutive he give a mail id (csmanagement@tatacliq.com)i raise complain and giving him awb number tag bill box watch pic and wrong product name of watch and thier price they take me time of 48 hrs. But they never update me anytime when i highlights complain to thier excutive orr sending mail then, they contact me otherwise no chance at last (csmanagement@tatacliq.com) tell me that your time is too long we cannot give your products and they say refund will given you but when delevery boy pickup my product after 3 hrs. Refund has been initiated to my account and at the end csmanagement tell me the product cannot return because of time delay and refund has been done but i tell hime without verification of product how seller give me refund and they verify product on 11th October and refund initiated me on 8th October how it is possible and they blame me also that you will give me wrong product and in noise box you will give me local watch i tell him to verify with bluedart but they cannot proceed my issue and indirectly he tal l me you cheating with us.