Complaints

  • cancellation of order
    Adhir chandra Low on 2018-06-29 10:11:34

    Order placed on: Jun 28, 2018 |
    Order no. 102405321




    1 X Whirlpool Destroyer 6L Water Purifier (White)
    Sold by: Festivals
    ₹ 2099.00

    PLEASE CANCELL MY ORDER








    Subtotal ₹ 2099.00
    Shipping Charges Free
    Convenience Charges Free


    Total ₹2099.00

  • cancellation of Order no. 102405321
    Adhir chandra Low on 2018-06-29 10:17:11

    Order placed on: Jun 28, 2018 |
    Order no. 102405321




    1 X Whirlpool Destroyer 6L Water Purifier (White)
    Sold by: Festivals
    ₹ 2099.00








    Subtotal ₹ 2099.00
    Shipping Charges Free
    Convenience Charges Free


    Total ₹2099.00


    please cancel my order

  • still not recived Indoor Unit of Split AC
    Himanshu Kapdi on 2018-11-05 11:24:03

    On 23.10.2018 I booked Split AC of carrier company from TATA CLiQ.
    # On 30.10.2018 I recived only Outdoor Unit of split AC through GATI Tarnsportaion Surat.
    # Not recived Indoor unit of Split AC.
    # Sale order number TATA CliQ-181023-003-262215
    # Transport company: GATI tarnsportaion-Doc no.578044655.

    Frequently I send mail and contact costmer care of TATA CLiQ but no anyone give postive reply.
    Pl send indoor unit before diwali festival.
    Pl contcat me.
    Regards,
    Himanhu Kapdi
    9998214439

  • REGARDING MY ORDER ID 104826664
    Rajesh verma on 2019-06-14 18:48:02

    Hi,
    This is regarding my or id 104826664 (Voltas 1.5 ton SPLIT AC). I don't what to you guys. I mean their is a limit of shamelessness. You and you courier partner GATI better call is DURGATI don't even know where my product is. When ever I call you, you guys ask for 48 hrs to resolve the issue. When I chat with GATI those stupid people also don't know any thing.

    When I ask with GATI people to tell me about the address details of the logistics center at PATNA where my product is, they said they don't have the updated address.
    I mean their is limit of stupidity of GATI people. Are they doing business in AIR..

    I am running out of patience... Don't force me to go the consumer court.


    Regards
    Rajesh Verma

  • Order MI A2 MOBILE
    Shreshta Baruah on 2019-09-22 13:43:52

    I order a mobile handset on 16 th September 2019 . Supposed to delivery on 21 sept. But complaint 3 times virvally. But no positive response yet. Being A very reputed company TATA. SERVICE IS VERY NEGLECTED. NO POSITIVE RESPONSE IS AVAILABLE.PLEASE LOOK INTO THE MATTER SERIOUSLY.order no 106056060. Transaction I D 124240007333204 Amount Rs 9780/- my contact no 7005008827. Till now Agent not called me. Thanks

  • Ac instalation charges not actual
    sibananda mandal on 2020-03-07 13:40:50

    I have purchased 1.5 ton split ac, during purchasing it was mention 499 is the instalation charges but technician demanding Rs 1500
    So ac not installed & several complain raised to you from 1st March 2020
    Yet now no solution getting from you
    Ticket no 4008145902

  • Ac instalation charges not actual
    sibananda mandal on 2020-03-07 13:44:08

    I have purchased 1.5 ton split ac, during purchasing it was mention 499 is the instalation charges but technician demanding Rs 1500
    So ac not installed & several complain raised to you from 1st March 2020
    Yet now no solution getting from you
    Ticket no 4008145902

  • My amount not refund
    Mohamad Juglan on 2020-03-27 17:52:18

    Sir my order cancelled 23/3/2020 refund not received 27/3/2020

  • My amount not refund
    Mohamad Juglan on 2020-03-27 17:54:01

    My order cancelled 23/3/2020 refund not received 27/3/2020

  • Frenchisee for Junagadh
    Mahendra Jivani on 2020-05-14 23:52:11

    I m interested to join with your kind company as a frenchiser

  • Ac
    Ganesh on 2020-07-02 16:08:50

    Order not delivered 15 days

  • Extended Warranty not activated
    Subodh Dhote on 2020-07-02 20:13:31

    Hello Team,

    Tata Cliq Clip is Fraud company selling Chinese item. I have purchased Sony smart TV in 2018 and now it's showing display problem . Not completed even 1.5years.
    Extended warranty provided by TATA Cliq along with Product for free but now TATA Cliq is not providing any service and Tata Cliq team says i need to manage it myself because extended warranty is provided by third party . Please advise , for me the seller for my product and extended warrant is TATA Cliq than why should i contact to third party. This is just because third party will not listen any thing as TATA Cliq not mentioned extended warranty on invoice.
    Also when I called Sony person to check my Product , they directly says that this is assembled one and having Chinese part in it. It is not the original Sony Product.
    Please be aware and don't buy any product from Tata Cliq.

  • About wrongly cancellation of my confirm product
    Narendra Gautam on 2020-07-06 21:22:00

    II booked my lloyed ac on 22/06/2020
    Immediately I got a message that your order is confirmed but in tracking product no information was coming do I contacted customer care and they promised me to provide me product before or on 30 June .this was extreme weather so passed each and every day with very discomfort .But on 30 I got a message your product is cancelled due to out of order .
    So it was really a great misfortune and cheating with me.
    In this cash I also lossed my hdfc credit card special discount of rs 2000 rs .
    In mean time cost of product also raised approx 3000+ .
    So I contacted supervisor and he promised me to provide price difference as compensation .
    But I got only 2000 tata cliqe cash .
    So I again contacted to supervisor he told me to provide 500 tata cliqe cash at same day so that I can reorder my product . But got nothing.
    So I contacted cs management@tatacliq.com as suggested by customer support.
    But till now I am waiting 6 day have passed .
    I was promised by management to call back me with 2 days.
    But till now I was promised each and everyday that today cs management will call you .
    I wait each and every day but I got nothing.
    It is great misfortune ignorance of customer at this level .

    I am totally faidup.
    I am mentally hrash at great extent.
    So pz provide me relevant solution in this regard .

    Narendra Gautam
    8950361664

  • Return or replace
    Om Prakash Singh on 2020-07-19 20:41:23

    Jabox infrared digital thermometer did not working.then return or replace device.

  • Fake product received and on return Didn't get my refund
    Anupam Sharma on 2020-08-02 21:41:42

    Hello Sir/Madam,

    This mail is to inform you that I ordered a fossil watch from tata cliq and got on around 22 july2020 but the product serial number was different so I verified online from the genuine product guideline from Fossil online registration and YouTube and afer some study on batching and cronograph behavior I realised it was fake or first copy product, which was I didn't expected from a reputed online platform like Tata Cliq, without any delay I decided to return that product and processed for return from the return option, next day Courier boy came and picked up the product on 24July2020 but it is still showing scheduled for pickup in my products list and didn't get my refund till now pls help me, I tried many times by calling your customer service number but due to Covid-19 unable to connect with representative and always get a msg your request is noted and our representative will contact you and as you can see the below mail my request is still in under process. I also tried to contact by product issues section from Tata cliq app but still no solution till now please help It already spoiled my Rakhi festival. Please help me for getting Rs. 9995/- refund back in my account.
    You can connect me any time on below contact number for making refund process without more delay.

    PFA for my product messages which I recieved .

    Thanks in Advance.

    Anupam Sharma

  • Fake promise by tata cliq
    Pankaj Dhir on 2020-08-21 16:40:28

    Ordered smart phone with exchange with 2200 cash back. Delivered the new one but not picked old phone and suddenly after 10 cancelled exchange. Now I cannot even return my order.
    Blocked contact. No reply of mails and cutomer care.

  • Bad service
    Ashok Sharma on 2020-09-02 08:00:21

    Yesterday I gave a parcel for return. And this is the delivery boy contact no. 8168932090

  • No delivery, No refund.
    Laalima Gupta on 2020-09-02 15:53:10

    I had placed an order on 12th August. The estimated delivery date was 17 August. However, I did not get the product but got an email from Tata Cliq that the delivery had been rescheduled for 24th August. The order was not delivered even then. After a week I registered a complaint on Tata Cliq ( Ticket no. 4009201819) and got a call from one of the executives that my order had reached Gurgaon but the Ekartle (delivery service) had not updated their status on the app. The executive said I would get my order by 1st Sept. after speaking to the Ekartle service person. Later on 31st August, I got another call from Tata Cliq, the executive told me that he was unable to reach the Ekartle Service person and that my order is still in Gurgaon. He gave me an option to cancel my order. He said he will initiate the cancellation for me, as I was unable to do it from my app. It is 2nd Sept today, neither has my product reached nor has the cancellation been initiated.Please initiate the cancellation for the product, because I won't be able to do it due to your policy (if the product has left the seller, I won't be able to cancel it). And kindly act on it as soon as possible, rather immediately.

  • Tata cliq customer care
    Raj kumar on 2020-09-09 18:31:36

    Phone: Tata cliq customer care number09832663575xxxx Customers can call at any time of day on Tata CLiQ Customer Helpline for the problem.

  • Cancellation of exchange offer
    Dr D Bhowal on 2020-09-09 18:52:57

    I have pre booked Samsung galaxy note 20 ultra with exchange offer of Rs. 4530.00. The phone is delivered on 03-09-2020 but my old phone is not picked up till today. I have learnt that the exchange offer is cancelled.
    I am mentally depressed now because I have pre booked the phone only for the exchange offer.
    I request you to pick up my phone early and pay me the exchange cashback as promised by you.

  • Mr
    Dinesh Kumar on 2020-09-18 17:15:23

    Mochi shoes purchase Tata cliq site product use three days after soul very poor defect

  • Tata cliq customer care number
    Raj Kumar on 2020-10-03 15:46:43

    Order no : 09832798282 MR/ 29 August 2020. I had the bitter experience by ordering online shopping in TATA CLIQ.Having the patriotic reason in supporting Indian products,it made me disappointing as the date of delivery was postponed twice & beyond the second date,I tried to inform over customer care number.The calls are not being attended by the care staff.No communication alerts regarding goods delivery through SMS/ E mail/ any such … very bad experience.The important point is that there is no option for cash on delivery,everything is prepaid .Hence no response from the company.The company should resolve the issue to avoid further consequences. Plaz help me now

  • Tata cliq customer care number
    Rahul Kumar on 2020-10-03 23:33:52

    Fisdom is the MobileNO.09832798282. Application which is created to manage the wealth of peoples who are living in India. This Mobile Application will provide you th...

  • I see 99% discount on the product and I want to this product on this price
    Kuldeep on 2020-11-12 00:19:40

    I see the 99% off on the product but I am unable to purchase This product on this price....

  • Delhi
    Raja Kumar on 2021-01-15 20:57:29

    how to contact Tata cliq customer Care 839I8236O6,Order no : 079923O6OI5MR/ 23August 2020. I had the bitter experience by ordering online shopping in TATA CLIQ.Having the patriotic reason in supporting Indian products,it made me disappointing as the date of delivery was postponed twice & beyond the second date,I tried to inform over customer care number.The calls are not being attended by the care staff.No communication alerts regarding goods delivery through SMS/ E mail/ any such … very bad experience.The important point is that there is no option for cash on delivery,everything is prepaid .Hence no response from the company.The company should resolve the issue to avoid further consequences.

  • Tata clip customer care number
    Rani on 2021-01-26 13:49:31

    Tata clip customer care number

  • Return prodact
    Girish Nakhale on 2021-02-18 10:33:50

    My order not shoe this prodact

  • Delhi
    Rajas Kumar on 2021-03-28 19:22:26

    Fisdom Tata cliq customer care number,9064–786–587.. enquiry refund amount related... Application which is created to manage the wealth of peoples who are living in India. This Mobile Application will provide you th...

  • How to contact Tata cliq customer care helpline number,:-9064-786-587,:- help 24*7... enquiry letter and refund amount order product pending...
    Ramesh kumar on 2021-05-10 22:06:00

    How to contact Tata cliq customer care helpline number,:-9064-786-587,:- help 24*7... enquiry letter and refund amount order product pending...

  • How To Contact Tata Cliq Customer Care Helpline Number,:-9337-710-197,:- Help 24*7... Enquiry Letter And Refund Amount Order Product Pending
    Rahul kumar on 2021-06-07 10:52:36

    I’m going back to the house to go to the gym with the girls

  • How To Contact Tata Cliq Customer Care Helpline Number,:-9064-786-587,:- Help 24*7... Enquiry Letter And Refund Amount Order Product Pending...
    on 2021-06-22 16:09:13

    Mochi shoes purchase Tata cliq site product use three days after soul very poor defect

  • Tata cliq customer care helpline number 9883940137 in
    Dinesh Kumar on 2021-08-04 12:24:14

    Mochi shoes purchase Tata cliq site product use three days after soul very poor defect.

  • Order ID:114051481
    deepthi on 2021-08-11 12:09:01

    Bombay Paisley by Westside Off White Palazzos with BeltItem Packed


    from last 10days its showing item packed.but its not delivered and i cant wait more.cancel the order

  • Clearification
    Haresh Panchal on 2021-12-01 11:29:37

    Please clearify that single bedsheet set meance how many peace i. e no. Of peaces

  • Exchange Offer On AC
    Apurba Jash on 2022-03-10 17:29:42

    Dear Sir/ Madam,
    I am from Burdwan, PIN 713101, West Bengal, and searching for Air-Conditioner Exchange Offer , If you have any offer, please inform me. I have a Electrolux Split 5star A.C. in running condition (almost new), I want to exchange this with a new one. If you have any offer to exchange this, kindly inform me.

  • WORST SERVICE
    Kiranraj on 2022-04-30 14:47:13

    Order Number: 119421897
    I have Placed my "boat rockers 450" Product in Tata CLiQ app on 8th of April. 11th of April I have received my product. I have noticed that Box was not properly sealed, which is already opened and sticked. So Immediate next day 12th of April I have placed the return order. By the by product performance also not good while i connect via laptop. Many times i have reached out customer care support for product pick up at my end. but no one is taken proper action on this. always mentioning "please wait for 3 business working days. Team is working on it". Are you dealing with any international service? by pick up my product taking 18days?. This was my first order. Now I am feel very bad on this Tata CLiQ application. I am so worried why should i ordered via Tata CLiQ instead of place an order via amazon or some other site. Now I completely hate this Tata CLiQ service. Only reaching out customer care support is easy but no one is taking necessary action on it. Very worst service i never saw this before.
    Please find the reference ticket which is given by customer care while i connect
    06555056
    06908172

    RES7306309 - which I raised today under Resolver.

  • I want return product
    Naresh Kumar saini on 2022-05-13 21:05:41

    I have purchased a mobile phone vivo v23 29900/- from tatacliq. Received product back panel damage and charger earphone are missing. I have do create 3rd times return request. But received any response and resolution till now. Your team every time create a new issue and cancel my return request. I am very disappointed for your delay service. I hope you please look into this matter. Order ID 119987643

    Regards
    Naresh Saini
    95719 56664

  • I want return product
    Naresh Kumar saini on 2022-05-13 21:16:03

    I have purchased a mobile phone vivo v23 29900/- from tatacliq. Received product back panel damage and charger earphone are missing. I have do create 3rd times return request. But received any response and resolution till now. Your team every time create a new issue and cancel my return request. I am very disappointed for your delay service. I hope you please look into this matter. Order ID 119987643

    Regards
    Naresh Saini
    95719 56664

  • Regarding my prder
    Shweta on 2022-05-21 13:49:19

    I haven't received my order yet

  • Complaint for wrong product delivery
    manjeet kumar on 2022-08-12 00:16:04

    I had ordered for a noun lilac tie and die top but I received coasters instead.since that day I have been calling and raising the issue but nothing has been done.it is showing that the issue is resolved.how?/? Can anyone please help me with this?what is my fault,shopping from your stupid site.

  • Not return my wrong product and it's too much costly to that original one by mistake i given by brother
    Sourav Kumar bari on 2022-10-20 14:32:29

    I buy a watch around 389 from tata cliq and i doesn't like then i returns that watch on 8th October on that day i studying my tution classes my small brother give wrong watch by mistake because their was two different watch returns on that day. Then,when i came to home after 1 hrs.i seen that wrong product handover to delevery boy i call him regarding my issue he says that you will give me rock this is not my problem then i raise complain to tata cliq that i handover wrong product to delevery boy he give me WhatsApp number and say to send the product pic tag and box but their is no solution the i connected call to supervisor by their excutive he give a mail id (csmanagement@tatacliq.com)i raise complain and giving him awb number tag bill box watch pic and wrong product name of watch and thier price they take me time of 48 hrs. But they never update me anytime when i highlights complain to thier excutive orr sending mail then, they contact me otherwise no chance at last (csmanagement@tatacliq.com) tell me that your time is too long we cannot give your products and they say refund will given you but when delevery boy pickup my product after 3 hrs. Refund has been initiated to my account and at the end csmanagement tell me the product cannot return because of time delay and refund has been done but i tell hime without verification of product how seller give me refund and they verify product on 11th October and refund initiated me on 8th October how it is possible and they blame me also that you will give me wrong product and in noise box you will give me local watch i tell him to verify with bluedart but they cannot proceed my issue and indirectly he tal l me you cheating with us.

  • Wrong and used product received instead of woodland quilted jacket
    Yasha Aggarwal on 2023-01-19 10:45:33

    I had placed an order on 9th of Jan 2023, I had ordered woodland quilted jacket and instead of that jacket I have received some used sweatshirt which doesn't even have a price tag on it.
    If I'm not refunded I'll approach competent government authorities and different social media platforms to uprise people of how you people are cheating upon us.
    I want a footage of my product being packet into my package.
    Instead of peanisiling the vendor you people are looting us.
    It was a prepaid order and I have never experienced such a disgusting service before.
    I'm attaching all the pictures along with the invoice bill which has date ,time and price.
    I have tried to return the order 3 times still nothing has been done.
    I want a quick response from your end and hope my query gets resolved soon.

    Order ID: 124428878

  • Woh to connect Tata cliq customer care number,. -9060-55-8231 all services and helpline 24/7 available ...
    Rajkumaar on 2023-05-09 10:59:21

    Woh to connect Tata cliq customer care number,. -9060-55-8231 all services and helpline 24/7 available ...

  • Complaint refund
    Rajash Kumar on 2023-05-18 16:55:54

    how to contact Tata cliq customer Care number -86176-23551 refund anything I had the bitter experience by ordering online shopping in TATA CLIQ.Having the patriotic reason in supporting Indian products,it made me disappointing as the date of delivery was postponed twice & beyond the second date,I tried to inform over customer care number.The calls are not being attended by the care staff.No communication alerts regarding goods delivery through SMS/ E mail/ any such … very bad experience.The important point is that there is no option for cash on delivery,everything is prepaid .Hence no response from the company.The company should resolve the issue to avoid further consequences.

  • Toll Free 08969-52-8202 Call Nayak Customer Care to receive email from trustpilot about your reviews, inspection, tips about businesses and product, information review Service center My favourite UP
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    Toll Free 08969-52-8202 Call Tata click Customer Care to receive email from trustpilot about your reviews, inspection, tips about businesses and product, information review Service center My favourite UP

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    Toll Free 08969-52-8202 Call Tata click Customer Care to receive email from trustpilot about your reviews, inspection, tips about businesses and product, information review Service center My favourite UP

  • TATA click Helpline Number,8969.52.8202 Customer Care Toll-Free Number, Email ID. Indian Premier League is very famous all over the world. The cricketers from all over India
    Komal on 2023-05-27 15:37:23

    TATA click Helpline Number,8969.52.8202 Customer Care Toll-Free Number, Email ID. Indian Premier League is very famous all over the world. The cricketers from all over India

  • Watch received with empty box.
    Pradip Kumar Singh on 2023-06-24 20:44:03

    I order smart watch.but I received with empty box

  • Received watch with empty box.
    Pradip Kumar Singh on 2023-06-24 20:52:39

    Dear sir I order smart watch .but they send me empty box.