Complaint Fake product received and on return Didn't get my refund

  • TATA Cliq Customer Care Number, Email ID, Office Address, Complaint and Review - Fake product received and on return Didn't get my refund
    Anupam Sharma on 2020-08-02 21:41:42

    Hello Sir/Madam,

    This mail is to inform you that I ordered a fossil watch from tata cliq and got on around 22 july2020 but the product serial number was different so I verified online from the genuine product guideline from Fossil online registration and YouTube and afer some study on batching and cronograph behavior I realised it was fake or first copy product, which was I didn't expected from a reputed online platform like Tata Cliq, without any delay I decided to return that product and processed for return from the return option, next day Courier boy came and picked up the product on 24July2020 but it is still showing scheduled for pickup in my products list and didn't get my refund till now pls help me, I tried many times by calling your customer service number but due to Covid-19 unable to connect with representative and always get a msg your request is noted and our representative will contact you and as you can see the below mail my request is still in under process. I also tried to contact by product issues section from Tata cliq app but still no solution till now please help It already spoiled my Rakhi festival. Please help me for getting Rs. 9995/- refund back in my account.
    You can connect me any time on below contact number for making refund process without more delay.

    PFA for my product messages which I recieved .

    Thanks in Advance.

    Anupam Sharma