Complaint Purchase Warranty Issue

  • Samsung Customer Care Number, Email ID, Office Address, Complaint and Review - Purchase Warranty Issue
    Vidhya Hemanth on 2022-09-17 11:22:00

    Samsung Team
    Chennai India

    Ref Samsung Invoice No 33S010062257 on 22-8-2022

    Sub Purchase Warranty issue raised on 1-9-2022

    Samsung Washing Machine 7kg
    Model WA70BG4441BGTL
    Serial 05A05PBT800812K

    We are not happy with Samsung

    Mr SHAJIN this is my 4th mail you for same issue
    we spoke with you on 13-9-2022 regarding this issue.. past 16 days we raised this issue through CUSTOMER CARE and EMAIL and WATSUP CHAT and SERVICES CENTRE and now with you please resolve the issue ASPS

    We brought the Samsung Washing Machine 7kg topload on 22-8-2022 from Samsung Shop App delivery on 26-8-2022 installation on 27-8-2022 Warranty covers 3 Years for all and 12 years for Motor mention on time of purchase

    So Warranty covers until 2022 to 2025 as per purchase
    So we paid to Samsung service center extended warranty 3 years Rs 3510
    Paid warranty 2025 to 2028
    But we received Extended warranty only 2027 on 1-9-2022

    We purchased for 3 years warranty means 2022 to 2025 and paid warranty means 2025 to 2028

    So kindly send documents for same 6 years until 2028

    Kindly reply for me through email or call or watup or text but reply is must as of now I received only ticket no through mail not reply

    Click attached below for your reference

    Regards
    Vidhya Hemanth
    hemanthsteel@gmail.com
    9841054749
    8122299222
    Chennai India