Below are the mails conversation pwith Care@irctc.co.in
Can I approach consumer forum?
Subject : Re: Fwd: Refund of Tatkal ticket PNR 2505421428 Ticket Id:-12708663
Date : Jun 26 2022 2:16PM
From : ashgupta70@gmail.com
To: care@irctc.co.in
External E-mail Warning:This e-mail originated from outside of IRCTC domain. Please DO NOT click or open the attachment/URL unless you recognise the sender and know the content is safe.

Dear Sachin,
Thank you for your response however kindly note that my ticket was wait listed when cancelled at 10.19 am on 24th June.
Screen shot of the same is attached for your reference and verification. Therefore kindly request to process my refund at the earliest.
KIndly share the e mail or SMS, if anytime I have been informed about confirmation of my wait listed ticket till 10.19 am.
Attachment -
1. Cancellation screenshot in mobile app.
2. Confirmation mail from IRCTC for cancellation of ticket.
2. Wait listed ticket details.
In view of above I kindly request you to process my refund at the earliest.
Regards
Ashok


On Fri, Jun 24, 2022 at 9:41 PM wrote:
Dear Customer,

Kindly note that your ticket with 2505421428 PNR booked in tatkal and it was confirmed ticket and according to the railway rules:

No refund will be granted on cancellation of confirmed Tatkal ticket.

Hence no refund will be granted in this case. We deeply regret for the inconvenience caused to you in this regard.


NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.



Thanks & Regards
Sachin Khadve
CCE-Email
care@irctc.co.in
Ph 0755-4090600/6610661
www.irctc.co.in [#]

________________________________________________________________________________
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call. If you received any call in this regard, please do not
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-----------------------------Original Message-------------------------------
Subject : Fwd: Refund of Tatkal ticket PNR 2505421428
Date : Jun 24 2022 5:41PM
From : ashgupta70@gmail.com
To: care@irctc.co.in
External E-mail Warning:This e-mail originated from outside of IRCTC domain. Please DO NOT click or open the attachment/URL unless you recognise the sender and know the content is safe.

Kindly look into the matter.
Regds
Ashok

---------- Forwarded message ---------
From: Ashok Gupta
Date: Fri, 24 Jun 2022, 1:13 pm
Subject: Refund of Tatkal ticket PNR 2505421428
To:


Dear Sir, I cancelled my waitlisted Tatkal ticket, Pnr No 2505421428, from NZM To Nasik Road (NK). As per cancelation & refund policy I shall get my money refunded after deducting Clerikage charges. Burt no refund is granted.
Kindly refund my money.
Thanks & Regards
Ashok Gupta
9167244064