Complaints

  • cancle ticket
    santosh kumar on 2017-05-11 18:26:12

    Sir rac ticket cancle karne pr kitne rupee kat te hai

  • Refund 6204002621
    Sarbeswar panda on 2017-09-04 10:53:48

    15 aug I file tdr also still now amount not credited as tarin declare cancel by dept.

  • refund
    vikas chetri on 2017-10-23 15:07:06

    Dear sir,
    I inform you that the train with PNR 2663875433 has been cancelled by IRCTC due to unavoidable reasons. We suggest you to kindly wait till you receive refund confirmation message from IRCTC. But refund not provide me.
    Kindly resolve the problem.

    Thank you
    Vikas chetri
    Mob.+917838048878

  • Udaychauhan on 2017-10-26 10:39:59

    Hamara tikat nhi bna aur paise kat gye tran. 100001008857736 ye kab tak Rifunad hoga 9oct ki bat hai

  • About refund
    Sonia on 2017-11-01 11:27:44

    Sir mene nov. 16 ko nzm se mudgaon ki ticket book ki but some reason we cancell it in dec.16. But abhi bhi refund nahi mila.pls help us

  • jitendra Kumar verma on 2017-11-10 07:16:53

    Sir G mera tikat gum gya hai train salimar me s13 hai mere mobile me SMS kar dijiye 13/11/2017/ mobile no.isme SMS 7440575577 20/10/3017 ko book kiya tha mai registered Mo.no.7440575577 manmad to bilaspur Salimar me

  • REFUND NOT RECIVED
    AKASH TIWARI on 2017-12-13 07:46:30

    Dear sir,
    I inform you that the train with PNR 4438390371 has been cancelled by IRCTC due to unavoidable reasons. Ticket canceletion no-100000203684906 09.12.2017 We have not Received msg. & refund .pls check & refund our amt.
    Kindly solve the problem.

    akash Tiwari

  • Refund not received
    KASHISH on 2017-12-21 11:30:14

    hi this side kashish from delhi , i booked a ticket amritsar to delhi 13th Dec 2017 train No 12497 ticket are not booked but 2250/- deduct the our debit card , i call the costumer they said your ticket is not booked please re booke again & your amount automatically refund in your account 3-4 days, our refund not received till today, i send the two time mail in care@irctc.co.in , but do not any replayed from your side my login id is khajano, plz revert & advice the our refund

    thanks
    kashish
    9871096069

  • Refund not received
    SHASHI SINGH on 2018-01-23 17:08:24

    Reference:(1) Mail sent to you on 12 Jan 2018
    (2)Mail sent to you on 18 Jan 2018
    Ticket ID: [IRCTC #7788782]
    Ticket ID: [IRCTC #7839739] for same complaint given by care@irctc.co.in


    Dear Sir/Madam,
    I had booked my tkt PNR no.8365130913, for 04-01-2018 by train no. 12137/PUNJAB MAIL to travel from HBJ to NDLS.
    The train got delayed by 6:15 HRS from its scheduled departure due to unavoidable reasons mentioned by irctc. So, I filed TDR and didnot travel by the train.
    I want full amount to be refunded against PNR number 8365130913 as the total cost of all the 3 tickets was rupees " Rs. 3760". And you have refunded only "Rs. 1505" which is not acceptable against refund rules.


    You are requested to refund the full amount against the filed TDR of PNR no. 8365130913 at the earliest because the train was more than 3 Hrs late that day and we could not travel by that train. It made a lot of convenience to all my family members.

  • Tiket ke sambandh me
    Sonu kumar on 2018-02-21 11:16:22

    sir mera ticket cancel ho gya hai leikin mera payas aaya nhi hai jo may 17 ko massege aaya

  • Refund status
    Dheeraj kumar on 2018-02-24 18:06:00

    How to refund amount against cancel ticket at 23 February

  • Claim for refund of ticket
    Pawan on 2018-02-27 12:22:39

    Hello sir mera refund Kabi milega. My PNR 8541157051.date 13.12.16. Please help me. My number is 9860198931

  • refend
    bishan lal on 2018-03-06 12:13:17

    my eticket pnr.no.2823216125date of journey.01.03.2018.from delhi to jammu tawi.not conform.and no refand amount in my account.plz refand me

  • refend
    bishan lal on 2018-03-06 12:15:40

    my eticket pnr.no.2823216125date of journey.01.03.2018.from delhi to jammu tawi.not conform.and no refand amount in my account.plz refand me

  • Payment refund rac ticket
    SANJEET KUMAR on 2018-03-15 11:03:02

    Transfer id 100001192943080 payment not be refund in my account

  • Ticket is not booked but my money is cut from my account
    Dipankar Raghav on 2018-04-03 06:03:29

    Yesterday i will try to book train ticket 1ticket was bookef but i will try to another ticket .so ticket is not booked but my money was cut from my account at approx yesterday 10:45 pm .so please refund my money

  • Refund for etickets not received
    S c sharma on 2018-04-16 15:35:22

    Sir
    I inform to you that i cacell three etickets on last weet of march2018.pnr no 2724450411,2243677958 and 2824435040.but till date i not get refund.

  • TDR Delay
    SAURABH KUMAR on 2018-04-17 10:26:39

    TDR Submitted on 31.12.2017 for PNR no. 6709814645 (Status: CR Registered). Since it has been more than 90 days and no refund has been processed.

  • Refund
    Shefali on 2018-04-17 11:07:16

    I cancelled my ticket on 12 of march and was supposed to get my refund in 3 -4 days ,it has been 1month haven't got my refund and the customer care numbers are of no use ,always unavailable ,please if there is any chance that irctc do take responsibilities of their customers,please reply ,they don't reply the email too.

  • balance not refunds
    parkash on 2018-04-22 13:08:08

    16/04/2018 ko ticket book k thi balance to kat gya but ticket book nhi hui . or balanceabhi tak nhi aaya

  • Amount deducted from my account but ticket cannot booked and payment will be not refunded in my account T
    Sunil Gupta on 2018-05-05 16:36:50

    Sir I have booked a ticket for Mumbai to Delhi A amount of RS 11585/- deducted from my account but ticket cannot be booked against railway txn I'd no 100001251469055 and amount will not be refunded to my account till now. please refund my amount as soon as possible

  • Ticket still not received
    Ashok Bose on 2018-05-10 17:39:41

    Dear Sir,
    I Ashok Bose, today I booked ticket from Delhi toh Kolkata, journey date 14 May Duronto Express. After payment procedure money has been debited from my Indian Bank Account but ticket still not received. So I don't understand if ticket is already booked or not, if not please return my money as soon as possible Rs 3400/-.
    Ticket Id:-172273

  • refund balance
    AQIL KHAN on 2018-07-02 17:30:32

    dear sir

    refund my rs 270 for alwar to jodhpur booking please sir my request proceed my arn no.30001081808177219220577 please refund my balance.

  • balance not refund
    RAJAN YADAV on 2018-07-16 11:47:15

    Dear Sir i have boocked a ticket fro hwh Hawra to ndls new delhi 9th july Amont diduct from my ac 2 time (8340 + 8340) but ticket not boocked tran id 100001348156390 ,100001348156349
    still i have not received refund ammount so pls request you to pls refund my ammount ASAP in mu account.
    MY IRCTC LOGIN ID r99719111 FYR.
    BR
    RAJAN

  • Refund amount
    Mahendar purohit on 2018-09-27 14:26:55

    My ticket was cancelled frm dadar to thirunveli n the amount has not been returned

  • tikat rifund
    sumit kumar sharma on 2018-09-29 09:56:51

    sir mera tikat 28/9/2018 ko 12565numbar gari me wating 54mila our conforam nahi huaa mujhe fine dena para titi ne bola iska koi bhalau nahi hai sir mera bailence fifund kijye

  • Refund
    Ajay Prajapati on 2018-10-01 08:56:37

    I cancelled my ticket on 12 of September and was supposed to get my refund in 3 -4 days ,it has been 22 days haven't got my refund and the customer care numbers are of no use ,always unavailable ,please if there is any chance that irctc do take responsibilities of their customers,please reply ,they don't reply the email too

  • non receipt of refund money
    ashok kumar malhotra on 2018-10-01 13:48:54

    I cancelled the following tickets both from kota jn. to hazrat nizamudin vide cacellation id no.100000267341980 for Rs. 2030 and id no. 100000267361545 for Rs. 770 on 17th sept2018 but refund money is still to be credited in my account in bank Please take action for immediate refund please . Thanks.

  • Non refund
    S sampath on 2018-10-05 22:18:11

    Sir,
    I booked a room in retiring room at chennai Egmore for stay on 22nd sep. Booking was done on 20th sep. Though the money was deducted, I got a message that booking was unsuccessful. On reaching Chennai i enquired at Chennai Egmore also and they also said that there is no booking. Payment was done by card for ₹ 808. I am yet to get my money back. Please arrange for refund of the amount at the earliest.

    Regards.

    S Sampath,
    Trichy.
    Ph 9443576258

  • Money not refund
    DILIP KUMAR ABHPM1891R on 2018-10-16 15:47:49

    During booking ticket on irctc dated 15/10/2018 on TATKAL from GZB to TATA in 3rd A.C. a amount of Rs 3880.98 is debited from my account without giving OTP number and it is not even booked . .

    Please ref message received on my mobile POS 470000000222563 at IRCTC E TICKETING txn # 059018.

    My User I.D. is - dkmallick2,

    Today more surprising while checking the status of my earlier booked tickets i found my user I.D. is blocked from irctc.

    You are requested to look into bot the matter & do the needful.

  • Delay for refund my ticket cancellation money
    Debajit Chakrabarty on 2018-10-28 21:56:22

    I have cancelled the following tickets both from Mariani jn. to New Delhi vide cacellation ticket no-49433898 dt.08-10-2018 for Rs. 6230,ticket no-49433900 for Rs.3115 Rajdhani Train-12435 on 15-10-2018 and Ticket No-49433901 dt.08-10-2018 for Rs. 10620 from new delhi to Mariani Jn. on 23-10-2018 but refund money is still to be credited in my account in bank Please take action for immediate refund please . Thanks.

  • refund
    SHAYAV AALAM on 2019-01-24 07:56:34

    rifund nahi aa raha hy Kiya kare

  • want to cancel ticket
    PRIYANKA SHARMA on 2019-03-01 16:06:08

    my ticket PNR no is 8215874391 .I want to cancel it but cant able through online .please do the needful

  • rifund nahi aa raha
    PARTHAPRATIM SAHA on 2019-05-11 16:09:32

    ear IRCTC,
    I booked a ticket having PNR: PTUUWD, BOOKING DATE :- 16/11/2018 and time is 14:40 so as per the circular i came to know that the mentioned flight is cancelled as per govt. declaration.

    So refund my ticket amount as soon as possible .

  • Booked ticket not displayed
    S.KRISHNAKUMAR on 2019-06-03 12:48:33

    I have booked train tickets for me and our friends, but it is not dispalyed in my user booked ticket history. I want to cancell one ticket. kindly help me

    s.krishnakumar

  • refund credit
    B P RAO on 2019-08-18 17:27:29

    pnr 4261867764 dtd 7.8.19
    pnr 4161092811 dtd 5.8.10
    pnr 4360978069 dtd 2.8.19

    train cancelation and ticket cancelation credit have nit been given so far.

  • Mr
    Abdul Raheem on 2020-09-22 22:20:24

    Balance wapas nahin aaya hai Refund Id100002400993264

  • Refund related
    Devendra patil on 2021-05-17 01:16:22

    Sir please refund me I have a cancer patient sir please give me a refund can the cancer patient has been has been a second stage cancer please sir refund me immediately I request to you

    thank you
    Devendr patil

  • refund my raliway ticket amount
    rohit kumar tiwari on 2021-12-06 10:33:32

    dear sir
    Sir i had booked tatkal ticket for 5th December but that ticket was not confirmed and that ticket got canceled which is pnr no 2431583285
    What was this ticket for Delhi to Lucknow plus request from you to refund my money

  • my payment not refund
    pawan chauhan on 2022-01-29 11:08:52

    my tickite not confirom and my payment not refund

  • Refund many
    Golu on 2022-03-10 22:49:10

    Sir mene ticket weting me krya tha lekin weting canferm nhi hua orr hame pese bhi nhi aaye

  • amount deduction
    Ajay Kumar Dixit on 2022-05-03 12:58:13

    Dear sir,
    our bank account deduction amount rs.695 but ticket is not done.
    please refund our amount in my account

  • IRCTC not refunding money for cancelled waitlisted Tatkal ticket (Pnr No 2505421428)
    Ashok Gupta on 2022-06-27 09:23:25

    Below are the mails conversation pwith Care@irctc.co.in
    Can I approach consumer forum?
    Subject : Re: Fwd: Refund of Tatkal ticket PNR 2505421428 Ticket Id:-12708663
    Date : Jun 26 2022 2:16PM
    From : ashgupta70@gmail.com
    To: care@irctc.co.in
    External E-mail Warning:This e-mail originated from outside of IRCTC domain. Please DO NOT click or open the attachment/URL unless you recognise the sender and know the content is safe.

    Dear Sachin,
    Thank you for your response however kindly note that my ticket was wait listed when cancelled at 10.19 am on 24th June.
    Screen shot of the same is attached for your reference and verification. Therefore kindly request to process my refund at the earliest.
    KIndly share the e mail or SMS, if anytime I have been informed about confirmation of my wait listed ticket till 10.19 am.
    Attachment -
    1. Cancellation screenshot in mobile app.
    2. Confirmation mail from IRCTC for cancellation of ticket.
    2. Wait listed ticket details.
    In view of above I kindly request you to process my refund at the earliest.
    Regards
    Ashok


    On Fri, Jun 24, 2022 at 9:41 PM wrote:
    Dear Customer,

    Kindly note that your ticket with 2505421428 PNR booked in tatkal and it was confirmed ticket and according to the railway rules:

    No refund will be granted on cancellation of confirmed Tatkal ticket.

    Hence no refund will be granted in this case. We deeply regret for the inconvenience caused to you in this regard.


    NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.



    Thanks & Regards
    Sachin Khadve
    CCE-Email
    care@irctc.co.in
    Ph 0755-4090600/6610661
    www.irctc.co.in [#]

    ________________________________________________________________________________
    IRCTC never asks your personal bank account details through
    call. If you received any call in this regard, please do not
    share your bank related credentials.
    ________________________________________________________________________________
    -----------------------------Original Message-------------------------------
    Subject : Fwd: Refund of Tatkal ticket PNR 2505421428
    Date : Jun 24 2022 5:41PM
    From : ashgupta70@gmail.com
    To: care@irctc.co.in
    External E-mail Warning:This e-mail originated from outside of IRCTC domain. Please DO NOT click or open the attachment/URL unless you recognise the sender and know the content is safe.

    Kindly look into the matter.
    Regds
    Ashok

    ---------- Forwarded message ---------
    From: Ashok Gupta
    Date: Fri, 24 Jun 2022, 1:13 pm
    Subject: Refund of Tatkal ticket PNR 2505421428
    To:


    Dear Sir, I cancelled my waitlisted Tatkal ticket, Pnr No 2505421428, from NZM To Nasik Road (NK). As per cancelation & refund policy I shall get my money refunded after deducting Clerikage charges. Burt no refund is granted.
    Kindly refund my money.
    Thanks & Regards
    Ashok Gupta
    9167244064

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  • Refund money
    Kanjus raaz on 2022-08-31 20:57:37

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  • Request for refund booking faild amount
    Sujit Pathak on 2022-09-06 00:36:56

    Dear sir/madam , My booking reference ID is 100003621084808 dated on 23/08/2022. That time ticket not booked due to network problem and refund amount not to be received till date.So please do the needful as soon as possoble.