Complaint Non-Standard Products

  • Shell India Customer Care Number Office Address Complaint Email Id - Non-Standard Products
    Nagarjuna on 2022-05-13 18:27:44

    I have changed the Engine oil and coolant oil at your shell stations at Hulimavu, Bangalore
    They replaced the Oil filter with 6inches (Which is not recommended) it should be 4 inches as per the standard and we doesn’t know about that. Yesterday while crossing the hump it touched and filter got damaged, we didn’t noticed that after few kilometres car has completely stopped and Showroom mechanic has said that it’s Engine got seized because of using the not recommended oil filter.