Complaint Regarding Swiping Machine

  • Hindustan Petroleum Corporation Ltd. [HPCL] Customer Care, Complaint and Reviews - Regarding Swiping Machine
    SANDEEP SAGARE on 2021-10-15 13:56:02

    Dear sir

    I am a genuine and regular buyer of HP petrol since 1996. Regularly I am filling Desal from HP petrol bunk Belgaum Karnataka and give cash in the form of ATM card Swiping and recieve concession from company.

    As govt is initiating digital transaction and company is giving concession I am following the same. But Wednesday evening around between 8:30 to 9pm I filled Desal of 1000/- at S K Rathod H P Petrol bunk near Hattaragi of Belagavi Karnataka. After filling the petrol I gave my ATM card to staff member of HP company. And after Swiping the card, I have not received any concession. I asked the staff over there, he said the company Swiping machine is not working and not able to give concession amount. He said if any complaint ask manager. But due to lack of time I have not met him.

    My request to company is take care of such things otherwise owners of bumk will loot the customer and they will not follow the rules of govt i. e., not initiating the digital transaction. Also customer will not avail the benefits given by company.

    Hope HP company will correct the inconvenience caused.


    Thank you