From: Info Taurus [mailto:info@taurussolution.com]
Sent: 06 September 2021 19:11
To: 'support@kohinoortv.com'
Cc: 'asimchoudhary1986@gmail.com'; 'india_csupport@harman.com'; 'ganesh.battalwar@jeeves.co.in'
Subject: Final Gentle Reminder-6 : FW: Very much disappointed by harman service : Harman : 6 SEP 2021

Dear Mr.Sitaram Pal , Mr.Asim & Harman Support Team,
Good Evening
Gentle Reminder-6
With reference to yesterday visit at Kohinoor electronics borivali west store & discussions with Mr.Sitaram Pal & Mr.Asim. As they requested to wait for one day . We have waited whole day but sorry to say no calls from Mr.Sitaram Pal & Mr.Asim.
So as per our discussion tomorrow we will return or defective unit with all accessories to your borivali store.
Pleased consider the case & refund our money back.
Our Bank Details:
ACCOUNT NAME : TAURUS SOLUTIONS
ACCOUNT NO : 01452320002137
BANK NAME : HDFC BANK
IFSC CODE : HDFC0000145
BANK ADDRESS : MANDPESHWAR ROAD,BORIVALI-WEST,MUMBAI-400092

BR
Umesh

From: Info Taurus [mailto:info@taurussolution.com]
Sent: 04 September 2021 19:38
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'; 'Ganesh Kondiba Battalwar'
Subject: RE: Gentle Reminder-2 : FW: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Harman Support Team,
Good Evening
Gentle Reminder-5
With reference to today’s telephonic talks with Mr.Ganesh & Mr.Asim at Kohinoor Electronics borivali-west. Harman support teamfailed to repair our system as promised.
we will return system to Kohinoor electronic & ask for refund.
BR
Umesh

From: Info Taurus [mailto:info@taurussolution.com]
Sent: 01 September 2021 12:52
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'; 'Ganesh Kondiba Battalwar'
Subject: RE: Gentle Reminder-2 : FW: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Harman Support Team,
Good Afternoon
Gentle Reminder-4
With reference to today’s telephonic talks with Sales excecutive Mr.Asim at Kohinoor Electronics borivali-west. Harman support team promised that by 4 september our system will be ready. If you fail to repair the system by 4th sep , we will return system to Kohinoor electronic & ask for refund.
BR
Umesh

From: Info Taurus [mailto:info@taurussolution.com]
Sent: 31 August 2021 10:47
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'; 'Ganesh Kondiba Battalwar'
Subject: RE: Gentle Reminder-2 : FW: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Harman Support Team,
Gentle Reminder-3
Waiting for your response
BR
Umesh


From: Info Taurus [mailto:info@taurussolution.com]
Sent: 28 August 2021 11:19
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'; 'Ganesh Kondiba Battalwar'
Subject: Gentle Reminder-2 : FW: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Harman Support Team,
Gentle Reminder-2
Waiting for your response
BR
Umesh
From: Ganesh Kondiba Battalwar [mailto:ganesh.battalwar@jeeves.co.in]
Sent: 27 August 2021 12:19
To: Info Taurus
Cc: india_csupport@harman.com; support@kohinoortv.com
Subject: Re: FW: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Sir,

inform to brand



Thanks
Regards
GANESH KONDIBA BATTALWAR
7709220827
https://jeeves.co.in/


On Fri, Aug 27, 2021 at 12:15 PM Info Taurus wrote:
Dear Mr.Ganesh,

As discussed with you justnow please find the trail mail for your reference .

BR
Umesh

From: Info Taurus [mailto:info@taurussolution.com]
Sent: 27 August 2021 11:51
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'
Subject: RE: Very much disappointed by harman service : Harman : 24 AUG 2021

Gentle Reminder-1

Waiting for your response

From: Info Taurus [mailto:info@taurussolution.com]
Sent: 24 August 2021 20:21
To: 'india_csupport@harman.com'
Cc: 'support@kohinoortv.com'
Subject: Very much disappointed by harman service : Harman : 24 AUG 2021

Dear Harman Support Team,

Good Evening

We are very much disappointed by your after sales service

We have logged complaint for our 2.1 SOUNDBAR WITH WIRELESS SUBWOOFER ( JBLBAR21DBBLKIN ) on 11aug 2021.
FYI your complaint MH-C110821-23179 has been registered for replacement or repair.
Mr. Sunil visited on 13aug2021 & promised to replace new part in 8 to 10 days.

But till now no calls from your side.
Hoping your prompt action in this connection.

Our product is brand new so kind request you to replace by new one.
Purchased from Kohinoor Televideo Pvt Ltd , Borivali-west, Invoice No: KTPLC1N000567027 ,Invoice date :12 Mar 2021

Thanks & Best Regards
Taurus Solutions
Umesh Tavadia : 09320323529
TEL : 7304566951, 7304566952 , 28917874 , 28949200
Website : www.taurussolution.com
Email: info@taurussolution.com

Linkedin : https://www.linkedin.com/in/umeshtavadia/

SME : UAM No : MH19E0070465

ASIRT Gold Member
Association of System Integrators and Retailers in Technology