Complaint Machine is dangerous

  • Accu-chek Customer Care Office Address, Contact Number, Complaint And Reviews - Machine is dangerous
    Poonam Chandna on 2020-10-22 15:41:05

    We had purchased an Accu-Chek Active machine from Delhi Pharmacy, 69- Abhay Khand-1, HIG, Indirapuram, Ghaziabad-201014, the machine box was opened,
    and there was no testing strip in it, when we asked for the strip he had given us 10 strips. the shopkeeper checked my blood sugar and it shows 410, he advised us to go to the doctor, we rush to the doctor after an hour, he checked and my blood sugar and it was 146, a big difference between 410 & 146. Sir, for this shocking reason
    the patient can die
    or can be, any mishappening because of your machine. We went to the Pharmacy and we asked to change the machine but simply she said you can call the customer care no of Accu-Chek. finally, the machine is not replaced and who is responsible for all this, Accu-Chek Company or seller, they are selling your used and open machine to the customer. Should we go to court for legal action? or where we can compliant?
    Delhi Pharmacy had not given the bill. The Machine no. is GB1816970 & Batch no. 91001557. Waiting for your quick reply
    Poonam Chandna
    Senior Journalist