Complaint Service Issues

  • TVS Motors Customer Care Number, Email ID, Office Address, Complaint and Review - Service Issues
    Vaibhav Gautam on 2020-07-26 14:33:49

    Pathetic Service And Always Try To Convince The Customers.
    BANSAL TVS SHOWROOM AND SERVICES
    REWA MADHYA PRADESH 486001
    Service Manager - Narendra Singh
    Service Person - Virendra

    Hello, This Is Vaibhav. I Gave My Bike APACHE RTR 160 4V For 5th Service On 3rd August 2020. The Vehicle Gear Lever Got Damaged. Switches Not Working Properly Nothing Is Fixed As Per The Details Given Every Time They Will Tell Air Filter, Oil Filter, Engine Oil, Chain Lubrication Will Be Changed And General Service Is Done.
    Finally at the time of giving delivery they will tell if you find any issues bring it back.
    Do you really think the customer will always keep roaming to showroom this is nonsense.

    No proper response and each and every time when you go back with the issue after service they will show us that customer is not riding the bike properly and you are not maintaining it.
    What nonsense we will give it for service for maintenance only.

    And call will be given to inform that when we get call from showroom we have to give the rating 10 out to 10.

    Please look in to this and possible take a action In this even the service manger is involved.

    Such a worst service I have ever seen. They are not able to solve a gear shifting problem. How they will manage all the big problems
    TOTALLY UNSATISFIED.

    Ask your service person to come and attended the problem immediately.

    NOTE : When I an giving it was working perfect and why your service team have created problems ?????
    To grab money from customers I doubt. Kindly clarify

    Regards
    Vaibhav Gautam
    9981948398
    7400837972