Complaint Not credited amount in IRCTC E wallet

  • IRCTC eWallet Complaint & Customer Care Number - not credited amount in IRCTC E wallet
    KAMLESH RABADIA on 2020-03-21 15:25:53

    Dear IRCTC,
    My username: KAMLESHRAB
    Deposited the sum of Rs. 5000(2500=2500) IN TWO PARTS OF RS. 2500 in the e wallet by UPI but balance not received. And as per massages received by banks says transaction successful.Amount is also deducted from my account. Even IRctc site has displaced message that transaction successful. When i checked E wallete balance checked it shows no amount deposited. you are requested to refund back amount or deposit amount in E wallet.
    Kindly look into this and update the balance. details of UPI transactions area as under.

    date 16/03/2020
    1.- transaction id- 007616845171 to irctc@axisbank Rs. 2500

    2. transaction id.- 007658587200 to PayeTim-irctc@PayeTim Rs. 2500

    Regards
    Kamlesh Rabadia