Complaints

  • not recharge ewallet but payment cut in bank
    SARVESH SINGH on 2016-12-30 15:12:39

    payment cut from my a/c but irctc ewallet not recharged

  • Reset password
    Vamsi aluru on 2017-05-22 22:53:25

    I forgot my irctc ewallet password. How can I reset it?

  • Irctc ewallet
    Virendra singh on 2017-05-30 13:15:07

    Sir Irctc Mia ewallet trangastion password nhi bna pa rha hu so help me

  • Kashid pushkraj on 2017-06-10 19:58:40

    What is time of counter ticket cancellation on udagmandlam station

  • NOT GETTING EWALLET OTP IN TIME
    Y K CHATURVEDI on 2017-11-21 10:46:46

    I AM NOT ABLE TO BOOK MY TICKET BY USING MONEY OF MY E-WALLET AS THERE WAS NO OTP BEING RECEIVED ON MY REGISTERED PHONE.IT HAPPENED THRICE. MY DEPOSITED MONEY IS OF NO USE IF I AM NOT GETTING THE SERVICE IN NEED. PL LOOK INTO THE MATTER & RESOLVE.REGARDS.

  • Refund
    Tarif Shaikh on 2017-12-01 12:31:58

    I have still not received the refund of my(TQWL 1) ticket.
    Pnr 2820109172
    Passenger name TARIF SHAIKH.
    Please credit my refund because i have to book another ticket, I m waiting for your reply.
    So it's a request please do the needfull.

  • I am not able to book e-ticket
    Mohan P on 2017-12-22 17:42:21

    I have Rs.1000/ in irctc ewallet.Transaction ID 100000856449913.i
    I am not know about Transaction Password and Show PassWord.please guide to take etickets.
    Thanking you

  • wrong mobile no. in E-wallet
    sonika rajan on 2018-04-05 16:21:20

    I made an E-wallet account but i forgot that mobile no. written in my profile does not exist now.

    When I book tkt, OTP goes to that earlier mobile no.

    So I m not able to use E-wallwt account.

    What should I do?

  • IRCTC
    Bhupesh Kumar Dhruw on 2018-04-16 01:07:56

    Sir, my IRCTC account was suspended by IRCTC.I have Rs 2300 stucked up in IRCTC e-wallet.Cust Care executive suggesting to create new login ID but they are not telling about E-wallet money.Kindly help me where I should communicate to get my money back.

  • Ewallet not OTP
    Praveen kumar on 2018-04-28 09:19:56

    Dear sir mera irctc me wallet h or uspe OTP nahi aa raha pahle aata tha mobile pe bhi or email par bhi use id sashipra13 h mobile number 9821749288

  • E-wallet Transaction password
    Mukesh Kushal Choudhari on 2018-04-30 10:15:48

    I don't know the transaction password, due to which I am not able to book the tickets. Also there is no link of retrieving transaction password.

    Please guide for smooth booking of tickets.

  • Unable to use ewallet
    Diwakar gupta on 2018-06-30 15:30:30

    i unable renew ewallet. and customer care not responding or disconnected the call every time.

  • Mr
    Sajid Adhi Raja on 2018-07-15 10:36:49

    I have 8611 INR in my account. I am not able to renew my account . The renew button in the website is not working
    Please help

  • E wallet
    Lalit Singh Rathore on 2018-07-31 16:12:09

    Dear sir/madam,
    My IRCTC user ID is lalitsr76 . Today I was trying to recharge my IRCTC e wallet , amount 600 rs was ducted from my bank account but doesn't show in wallet, please refund my money or send to my e wallet.....
    Thank a lot

  • E-wallet: Balance not received
    Amit on 2018-09-14 17:35:41

    Dear IRCTC,
    My username is AmiMant

    I have deposited a sum of Rs. 4,000 to my ewallet from my bank account through NET BANKING. In the deposit history in my ewallet, shows amount 4,000 received but account recharge status failed. Kindly, update my ewallet balance.
    Hope to hearing from you ASAP.

  • E-wallet: Balance not received
    Amit on 2018-09-14 17:42:08

    Dear IRCTC,
    My username:AmiMant
    Deposited the sum of Rs. 4,000 in the ewallet by NET BANKING but balance not received.
    Have checked in the deposit history and it says, amount received 4,000 but account recharge update:failed. Kindly look into this and update the balance.

  • Irctc ewallet renewal
    Rohit Saini on 2018-09-30 13:22:22

    sir mene ewallet ragistered kiya he. lekin Ticket book me kar raha hu, tab usme irctc ewallet expire & renewal likha huaa aa raha he. jabki sir mene ewallet mere 500.00 rupees deposit he. sir solution bataiya.

  • Not able to renew my ewallet
    Pitambar Mohanty on 2018-10-26 13:29:43

    Hi Sir,

    I unable renew ewallet. and customer care not responding or disconnected the call every time. What I can do any suggestion.

  • irctc ewallet passward
    dilipbhai mahida on 2019-01-27 11:45:56

    please reset my ewallet loging passward

  • Ewallet irctc se ticket booking nahi hota
    Dashrath kumar Chaudhary on 2019-05-02 20:51:10

    Dear Sir/maidam

    Mera user Name DKCH0987 Hai ewallet me Balance bhi 1800₹ hai lekin jab mai ticket booking karta hu to ticket booking nahi hota aisa kitne bar human hai
    Sir kya karu hamesha tranjection faill likhata hai koi soluation bataye mobile 7631166472

  • ewallet balance deducted ticket not booked
    Praveen on 2019-05-26 11:40:50

    So pathetic,worst server, worst service, incompetent staff and worst working ethics.

    Balace deducted from "IRCTC ewallet" and its showing "transaction pending from bank". How ridiculous!
    Top of this- ticket not booked.

    Please resolve the issue immediately.

  • Deduction of money without registration
    bg gathibandhe on 2019-07-12 20:31:12

    sir i was transffered rs 705 on 06 jul 19. my money was transffered in irctc wallet however had m not a registered user of the irctc e waller. amount not refunded till to date

  • Reg: E Wallet
    T C A on 2019-08-13 11:42:53

    I tried to book tatkal ticket at 11 AM by using E Wallet. But the OTP Generated at 11.15 AM. tickets are went to waiting list. Please do generate OTP Quickly. Its very irritating to me. Why we need OTP here. We users have Transaction Password then why we need OTP generation here. Please take immediate action. Thanks in advance.

  • Refund Status of PNR
    Lal Krishna on 2019-08-19 12:44:05

    I booked a ticket using IRCTC app and paid using IRCTC E-Wallet. Ticket did not get confirm and get cancelled by itself. I did not get refund amount till now since 30th June 2019. I mailed at IRCTC e-cares, but they replied with the statement that they have refunded the amount.
    Below are the details of the IRCTC transaction :
    PNR : 8320544031
    Transaction ID : 100001899488684
    Settlement ID : 200000655796664
    Bank Refund Txn ID : 200000623812676

  • e wallet complaint
    T RAJAGOPALAN on 2019-12-04 09:48:15

    Balance is available, while booking after clicking transaction password,
    dispaly comes "Error. Unable to process your request" Kindly explain
    With regards

  • not credited amount in IRCTC E wallet
    KAMLESH RABADIA on 2020-03-21 15:25:53

    Dear IRCTC,
    My username: KAMLESHRAB
    Deposited the sum of Rs. 5000(2500=2500) IN TWO PARTS OF RS. 2500 in the e wallet by UPI but balance not received. And as per massages received by banks says transaction successful.Amount is also deducted from my account. Even IRctc site has displaced message that transaction successful. When i checked E wallete balance checked it shows no amount deposited. you are requested to refund back amount or deposit amount in E wallet.
    Kindly look into this and update the balance. details of UPI transactions area as under.

    date 16/03/2020
    1.- transaction id- 007616845171 to irctc@axisbank Rs. 2500

    2. transaction id.- 007658587200 to PayeTim-irctc@PayeTim Rs. 2500

    Regards
    Kamlesh Rabadia

  • Not getting rwallet ballance
    Sonal mishra on 2022-11-23 13:18:17

    I recharged my wallet yesterday i. Evening still didnt got ballance

  • IRCTC E-wallet deposit transaction problem
    pankaj on 2023-10-22 17:19:01

    Sr/mam : ( main Apne IRCTC E-wallet account mein UPI dwara 850 rupaye add kar raha tha to mere paise cut gaye hai Lekin wallet account mein add nahin hue kripya karke meri samasya ka Samadhan kijiye

  • Irctc E wallet complain
    Ayan on 2023-10-26 20:40:44

    Sir my money was deduct in bank account but not aad in my e wallet please help me and solve my problem please sir

  • EWallet Refund
    P K Mohammed Ashik on 2023-11-08 12:11:21

    Sir I have deposited Rs.8000/- in my IRCTC EWallet on 06.11.2023 for buying Air Ticket from IRCTC app but later I came to know that there is no payment option of IRCTC EWallet for buying Air Ticket. Then I called customer care number from there I came to know that this amount of Rs. 8000/- which I have deposited in IRCTC EWallet can only be used for buying railway tickets. Sir I am from Port Blair, Andaman and Nicobar Islands there is no Railway service in my area and now my Rs. 8000/- is blocked in EWallet kindly refund it to my same Bank account from which I have deposited this amount. Please do the needful as early as possible I am tired of calling the Railway Customer care.

  • ewallet not working
    Karun Goel on 2023-11-13 17:28:51

    Karun Goel
    User ID - karun goel
    mobile no. 7023316531, 9541519902
    Rwallet not working, in UTS rwallet not showing Balance Amount.
    Please Call me to add or use rwallet balance.

  • Refund not allowed in IRCTC Wallets
    Sanjay Madhav Khairnar on 2023-11-18 11:30:37

    As I could not book tickets through IRCTC Wallets, I need refund. However when I saw conditions that refund is not allowed, I am shocked. It is injustice with the customer as I dont have any requirements in future and my Rs.1000 got blocked in IRCTC Wallet.

  • Money deducted but my E wallet is still not recharged
    Umesh BRIJWASI on 2023-11-22 10:47:26

    Dear sir,
    Please found below reference no. For my 2 transactions for rupees 500 & 1000. Recharge done but money not credited in my IRCTC E Wallet.
    100004599289164- order ID
    369102192726- UPI Ref.

    100004599858332-order ID
    332519121005-UPI Ref

    Please provide money in my wallet as soon as possible.

  • IRCTC R wallet is not usable
    Manish Ranka on 2024-01-01 18:21:55

    When I try to book my tickets thru IRCTC the R wallet is not working even though it is showing amount in it.

  • E wallet payment
    Pushpa on 2024-02-06 14:47:17

    I deposited 770 rs Amount to my e wallet but still now amount is not showing my e wallet

  • Refund not credited til now
    Md Ajaharuddin on 2024-02-20 18:29:05

    I cancel ticket but refund not credited til now

  • Amount deducted but not reflected in e wallet
    Sharan on 2024-02-29 22:55:47

    I have recharge my irctc e wallet by the amount 380 it has been debited from my account but not credited in my e wallet.

  • IRCTC Wallet Recharge Failure
    Balamurugan.V on 2024-03-23 12:26:53

    I Recharged my IRCTC wallet AccountAmount Is 1000.00.
    My Bank Account was debited Rs 1000.00 But IRCTC Wallet Not Recharged.
    Ref No : 444827867291
    UPI Dr 444827867291Oid1000048697758241 IRCTC Web UPI YESB
    211071614
    Kindly, update my ewallet balance.