Complaint Cancel the ticket and amount refund

  • MSRTC Complaint & Customer Care Number - Cancel the ticket and amount refund
    Rupesh on 2019-11-09 06:57:27

    I have booked ticket on 08/11/2019 for going to Kharepatan
    Bus - Mumbai to Malvan
    Timing - 4.00
    Boarding - Kurla nehru nagar
    Travel date - 09/11/2019
    Seat number - 4
    Ticket is book but we have not been received email or sms from MSRTC
    I call Mumbai Central office explaining everything they told me you can show aadhar card and travel
    Again today morning at kurla nehru nagar st stand i explain everything to controller they check aadhar card and pan card and said ok you can travel
    Lastly at Panvel st stand - controller asking hard copy of ticket other wise we can't travel
    He said do not show any document, he harassment to my father to take new ticket
    This is very bad thing happened today morning
    I will take new ticket for my emergency

    I want to refund my amount which deducted for online ticket booking

    Please do the needful

    RUPESH LINGAYAT
    9869843063