Complaint Not received refill cylinder booked on 17/02/2015

  • Gurgaon MATA SHEETLA GAS SERVICE  - Not received refill cylinder booked on 17/02/2015
    Amresh Pandey on 2015-03-01 13:53:14

    I have booked the gas on 17 Feb 2015 via SMS at 13:56 pm, with ref no 202469. Doing follow up since last 10 days but not yet received the cylinder. Even today 1st March 2015 at 10:00 am I had gone to your office & your official assured me to get the cylinder delivered in an hour as I requested him that we have no gas to for cooking. I have got the delivery boy number 9711491080 and calling him since morning and he is giving me false commitment to deliver the cylinder in an hour but even after 3-4 calls I have not yet received the cylinder then I am wring this complaint 2:45 pm as we have no gas & I am waiting for the gas to prepare lunch.

    Pl take the immediate action to prevent such happening since every time I am facing this issue since 2-3 months. Pl do intimate us the action taken by you to prevent this in future.

    Yours valuable customer,

    Amresh Pandey
    Customer No - 222653