Dear sir/ madam

I am writing this mail because i had been facing issue with your Samsung mobile service department located at yelahanka
VASAVI TELECOMMUNICATIONS
#1148,1ST FLOOR ,16TH B CROSS ROAD
BANGALORE -560064
On 30.1.2019 time 11.20.05 i had been visited your service center to give my samsung s6 display change due to it was display crack and it was in on condition with fully charged , there your service executive recieved and told me that it will done by the same day evening which was not happend on that day. And i was ok with that when i called your executive informed that tomorrow it will be done that next day i got a call and she informed that mobile is ready so i went the service centre to collect the mobile when i saw the mobile it was like 3 - 4 rubber bands were hanged up to that after some time my phone got switch off and i gave it to check nobody is bother to tell me whats happening whether to wait or not nothing was informed and i went back during office hours then one your executive called and stating that your phone was dead , i was shocked hearing that because i was mentioned him clearly that data i required and its very important to me he was casually telling me that ur phone was bend and now we tried to make it straight i damn sure because of that only this whole thing was happend , i am just patiently informing u all i need my mobile in what condition it was in same or else it will take few minutes take me legally

Fyi
Bill no - 4276808327

Regards,
Sunil s