Complaint Flight cancellation - Ticket Refund pending from Cleartip -flight 6E-7162 Bengaluru Tiruchirappalli, PNR FCBY2M - Aishwarya

  • Cleartrip.com Customer Care Helpline Number Email Id & Office Address - Flight cancellation - Ticket Refund pending from Cleartip -flight 6E-7162 Bengaluru Tiruchirappalli, PNR FCBY2M - Aishwarya
    beena on 2018-10-09 15:17:38

    Cleartrip,

    can someone respond? why do you take two months to refund the ticket amount?


    Regards

    Beena




    Dear Concern,

    Indigo had cancelled the flight on 28th August and still the entire flight amount is not refunded to my account. Please go through mail from Ezeego One Travel & Tours Limited that they have refunded the amount to cleartrip. It’s more than 40 days and I don’t find any action taken from Cleartip to refund my amount.

    Need immediate action to refund my entire ticket amount.

    Regards

    Beena




    From: Diana Misquitta [mailto:Diana.Misquitta@ezeego1.com] On Behalf Of complaints@ezeego1.com
    Sent: 17 September 2018 13:14
    To: Beena Padmavathy (DHL IN)
    Subject: Complaint ID: 1-253929 ; flight 6E-7162 Bengaluru Tiruchirappalli, PNR FCBY2M - Aishwarya

    Dear Ms. Padmavathy,

    Greetings from ezeego1!

    Pursuant to our below email, we regret the delay in response. Please be informed that we have already processed the applicable refund to Cleartrip's agency account; since the booking was initiated through Cleartrip.

    Hence, we request you to kindly check with Cleartrip regarding your refund status.

    We appreciate your time and patience.

    Should you require any further assistance, please contact us on our Toll Free No. 1800-209-0800 (accessible from all networks) or + 91 98675 65900.

    Yours Sincerely,

    Diana Misquitta
    Customer Service
    Ezeego One Travel & Tours Limited.
    Vaman Centre, Marol Makwana road,
    Andheri east, Mumbai- 400 059
    Tel. No.: 022 – 61969696
    Website: www.ezeego1.com