Complaint Complaint

  • VRL Logistics Customer Care Helpline Number Complaint Email Id & Office Address - Complaint
    Jermex Engineering Works on 2018-10-08 18:55:46

    We have been facing lot of problems with your Goregaon ( E ) branch, Mumba. Firstly the hamali problem. They charge very high. Secondly the L/R is not given on the same day. We have to go 2/3 times to bring the L/R. Today we sent our consignment for booking to Bangalore. The tax invoice along with e way bill was sent. Every time we put the invoice no.only and do not put year 18. Till yesterday all the documents have been accepted. But today they returned the document saying that in the e way bill tax invoice no./18 should be mentioned. We are really sorry to inform you that the service of this branch is going bad to worse. Even the landlines telephone as well as mobile not getting at all.We have been your client for the past 20 years and if this thing is going on we will certainly change into some other transport which give us good service. We hope you will look into the matter and do the needful.