Complaints

  • Rossari Biotech Ltd
    Ms.Saroj Belekar on 2017-09-27 11:33:41

    We have booked material from Malur to Silvassa against L.R.No.111465061 Dt.20.09.2017. But due to Haz material your material was hold at your Banglore Hub. Now Mr.Mohan (9343978019) is not responding to our call. We have arranged another transport to move this material from your Hub to our factory at Silvassa. But we are not getting co-operation from your Banglore staff. Pls help us

  • Vrl new branch request
    Md Fayaz on 2018-01-07 22:50:16

    Branch open I interested please request sir

  • Dembrej complet
    Shyam garment on 2018-01-12 13:33:47

    Information nahi diya lekin dembrej pura chaiye so please condition dembrej

  • i want job
    suresh kumar on 2018-01-19 22:08:14

    Sir,i want job in vrl i m driver so please call me driver job ..8505062834

  • CITY CHEMIST
    suresh kalwani on 2018-02-13 19:10:57

    SHORTAGE OF GOODS FROM VRLLOGISTICS RAIPUR C.G. OFFICE .SHORTAGE MENTION IN COMPANY RECEIPT ALSO. AFTER SEVERAL REMINDERS NO ONE IS INTRESTED TO RESOLVE THE GENVINE PROBLEM

  • Regarding service
    Aravind Pawar on 2018-03-08 10:08:35

    Sir
    My Consignment no 1017085570 From Ambala to Bijapur booking Date 1/3/18 already 8 days over still goods in Aurangabad so its take so many days to receive goods kindly respond
    It's a very things what we are suufer every time

  • Complaint
    Dr Aparajita Shukla on 2018-04-25 21:41:16

    My husband and i wanted to courier our stuff as we are shifting to Delhi. Since he has used VRL before when shifting from Kolhapur to Mumbai, it seemed natural that we would choose your service again. We contacted the concerned person at the Zakaria Bunder branch as that was the closest to us and he told us to bring our stuff over. So we brought all our stuff, packed and ready to move to the Zakaria Bunder Road depot only to be told that 'GST lagega'. When my husband told him that he had not informed about this before and he was ready to Pay anyway, we were told to get a GST number. He refused to help us out in any form and also refused to accept that he was the one who had talked to us. The number on which we called were 7045026252. It was an inconvenience to us and a loss for you. We ultimately sent it by another courier who did not make us run around in circles. Please take action otherwise employees like these will be a loss to you.

  • Complaint regarding missing of consignment
    Santhosh on 2018-05-09 10:13:06

    Consignment No.1018849657 booked on 27-4-18 from Bangalore Kalasipalya to Sricity, Tada, Andhra Pradesh. As of now no update on online tracking, material is still in Bangalore, called various VRL offices, not able to trace where consignment is. It is already 2 weeks past. Material not reached customer on time and its a huge loss. How can it be compensated. I want to cancel the consignment now, but no one knows where the material is.

  • PARCEL NOT REACHED
    KAPILA CH NATH on 2018-05-25 12:41:22

    YOUR SERVICE IS NOT GOOD. OUR PARCEL FROM AHEMDABAD TO CUTTACK ODISHA HAS BEEN REACHED SINCE 3 DAYS BUT YET NOT SUPPLIED AND NOT RESPONDING PHONE CALLS

  • PRASAD
    DINESH on 2018-06-08 15:42:07

    LR NO.1012018120X5BAGS, Date 13.3.18
    LR NO.1012018306X3BAGS, Date 21.3.18
    ASHUTOSH ENTERPRISE HOWRAH request to you that two consignee goods are not delivered, so I request to you damage charges not taken.
    I hope you will takecare seriously and informed me.
    Thank you..

  • lost of material
    SYNO on 2018-06-12 10:50:28

    Dear sir,

    We send the 5 Nos. of material to JYOTI HYDROTECH PRIVATE LIMITED on 10/05/18 door delivery basis vide LR NO. 1044847100 on To-Pay basis from Kanpur to Surat - Gujarat , but your Surat Branch delivered 4 Nos. only. I talked to Kanpur and Surat branch several times, but both the Branches could not give me the right answer. It’s very urgent. I have already called on customer care number but there is no response so please sole matter.

    Kanpur contact no. : 07408435377, 08424088569 : Mr.Upadhyay Ji
    Surat-Gujarat contact no. : 09712959045 : Mr.Sachin Ji

    Please do the needful .

    Best Regards
    SHIVANSH PATEL

  • My mobile loss
    Sanjay on 2018-06-25 06:34:55

    My mobile loss in bus tumkur to Karad 4.30 in tumkur please my help

  • Matereal late
    Vinodsarode on 2018-08-11 22:13:08

    Dear sir,Mumbai se metereal dt-6/8/18 Ko naraya pet- ke leye book ho Gaya hi.per Abhi tak metereal Solapur mehi pada hi.please ham Ko Batavo ki kisleye late ho Raha hi. L/R No-1045163578 hi.four days me delevary aneka one week horaha hi please ham Ko inform karo.thanks

  • Dev duty Yadav on 2018-08-14 11:56:17

    Faridabad branch contact no
    01294118684
    8688868684

    Normal no body attend
    Mobile no switch off

  • Tracking consignment
    Bindu Patel on 2018-09-17 22:25:57

    I want my consignment 426159690 at Wagholi

  • Vehicle report
    mohan narravula on 2018-09-20 09:58:45

    Iam booking in delhi how machine days comeing my parcel in venkatagiri.my lr no.1020981340.please checking infom my email I'd or 9703582194 phone no callme

  • Complaints
    Monalisa on 2018-09-25 18:03:43

    None od your customer care number is working. Pathetic service. Please call back 9620114111

  • bilti missing
    abdul azeem on 2018-09-29 11:37:24

    sir delhi se mbnr ko ek parcel mene book kya self.cc attached nahi tha ,parcel agaya he per delhi ki party ke pas mera bilti khogaya he,usne bilti wattsapp kardi thi,mbnr vrl wale mujh se orignal bilti mang rahe hen men kya karon?.

  • 1013328164
    Amrita kundu on 2018-10-04 07:41:24

    Please give the exact status of this parcle. Lr no - 1013328164
    Contact no - 8240987442

  • Delayed delivery
    Sri Doddabasaveshwara Medical agencies, Gangavathi on 2018-10-04 13:09:53

    The goods are booked on 27 september but we delivered on 3rd october nd one more goods booked on 1st till it didnt received us it was in VRL OFFICE only nd here no proper response from the VRL WORKERS its very much problem they are creating

  • DELIVERY ISSUE PROBLEM ON KURNOOL
    TELEONE on 2018-10-05 11:50:24

    LR.NO 1021435992, HERE EMPLOYEES NOT INTIMATE TO RECEIVED WHEN IT REACHED. SO WE SUFFER TO SERVICE OF DELIVERY PROBLEM. PLS SUGGEST TO THEM THEIR JOB RULES. BCOZ THEY FORGOT RULES MAY BE.. YOU SHOULD UPDATE TO THEM EVERY MONTH ONCE VRL RULES AND REGULATION. SOLVE THIS PROBLEM ON VRL ADDRESS EMPLOYEES
    BEHIND GURU RAGHAVENDRA PETROL PUMP (IOC PETROL PUMP) NEAR RADIO STN WEAKER SECTION -01 KURNOOL, A.P CONTACT NO. 9346538035
    WE CONTACT ON ONLINE SHOW NO. BUT NOT PICK UP THE CALL AND

  • Goods not received
    Jeetendra Jain on 2018-10-08 15:51:23

    L n no.1019061195 booked 2 parcel from Bangalore to Okhla delhi.already 15 days over parcel is not received ... through many complaints n phone..no satisfaction answer received..so what to do....pls give me a solution or i have to go to court.. thanks entity garment Bangalore

  • Complaint
    Jermex Engineering Works on 2018-10-08 18:55:46

    We have been facing lot of problems with your Goregaon ( E ) branch, Mumba. Firstly the hamali problem. They charge very high. Secondly the L/R is not given on the same day. We have to go 2/3 times to bring the L/R. Today we sent our consignment for booking to Bangalore. The tax invoice along with e way bill was sent. Every time we put the invoice no.only and do not put year 18. Till yesterday all the documents have been accepted. But today they returned the document saying that in the e way bill tax invoice no./18 should be mentioned. We are really sorry to inform you that the service of this branch is going bad to worse. Even the landlines telephone as well as mobile not getting at all.We have been your client for the past 20 years and if this thing is going on we will certainly change into some other transport which give us good service. We hope you will look into the matter and do the needful.

  • money deducted but seat not booked
    niranjan on 2018-10-11 23:28:09

    money deducted but seat not booked.

    transaction number : 100020962915

  • Delayed delivery nd improper service
    sri doddabasaveshwara medical agencies, Gangavathi on 2018-10-17 12:28:53

    the goods are reached to gangavathi on 15-10-2018 only but the here in vrl office dey are saying the 2box s short anta so plz note our complaint nd here service s vey bad we are not happy with VRL transport

  • Rs5000/- new cloth robbed by vrl logistics
    Avinash Talekar on 2018-11-01 08:02:15

    Dear sir
    My pascel was there from surat to karwar(karnataka). When i receved my pascel there it was small opening when i ask them why it open they told me from long travelling it had teared. I cant cheak what is problem at that place. When i open the parcel immideatly and cheaked there was nearly 5000/-rs new cloth is missing. Then i immideatly call the person who had given my pascel(9342555341).he had ignore it..He told me there is a cctv camera every where. I had told him there is no cctv camera in storage house..then he agree...
    When i try to complaint in vrl logistic in mumbai number (02227832755) ..he had ask me docked number...when i had given docked number (423701270), he told me that it is not our docked number...our docked start from something 1 number...
    Give me response in number 8277225575 or email....
    Please find attached file

  • Consignment not yet delivered
    Venkatanarasaiah. Raga on 2018-11-01 17:22:30

    Our People have booked one consignment at Sarigam to Kurnool (AP) on 20.09.2018 vide LR Number:1044970528 but this consignment not delivered as on date 01.11.2018, Kindly track the consignment and issue the delivery.

    Thanks & Regards,
    Venkatanarasaiah. Raga
    9885761215

  • short 1cs for L.R no1015413711
    Sangyarani chaudhury on 2018-11-02 18:28:45

    LR no 1015413711 boked from Ahmedabad to bhubaneswar 38cs .I have already received 37 cs... but 1 cs is short.
    through many complain and phone no satisfaction answer.so whatb to do plz give the solution.

    it is urgent medicine

  • consignment not delivered
    VIJAY B MESHRAM on 2018-11-17 17:40:15

    Consignment no. 1021333783 booked from Ludhiana to Nagpur, yet not delivered. please do the needful and deliver the above consignment as early as possible. Its urgent. Kindly given if any delivery point near by my address or contact no.

  • Missed the bus
    Tarun vijayanand bagewadi on 2018-11-27 23:05:04

    I never expected this from VRL..I had booked a bus.. I called to the office and told that I would get into the bus at other place then he told me that I needed to inform about this to the driver when he called me. But the driver never called me..I booked it from belagavi driver called me when he was in dharwad ...and told dat it is the mistake of office member...what should I do...I lost my 600 rupees..bus no was KA25AA5944 and sea5 no was L25. I want justice
    VRL shouldnt have been so careless

  • Staff bad behavior
    Yogesh on 2019-01-05 00:56:49

    My name is yogesh chavan.I am traveling Mumbai to goa from your bus no.MH09EM2918, so I wanted to know if this is a dinner halt or not?your staff behavior is not good with the passenger.
    I am with a diabetic person.so please need a help.

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  • For business
    Afan Ali on 2019-05-15 23:36:42

    Which process of business Frenchie vrl logistics

  • MODI HI- TECH DENTAL LAB
    Dharmesh Kumar Modi on 2019-05-16 14:01:58

    Sir , I (Dharmesh kumar Modi ) Proprietor of MODI HI-TECH DENTAL LAB
    The goods (Dental Chair foam )From Karthika Enterprise Bangalore in December 2018
    The Karthika Enterprise has the goods (Dental Chair Foam ) From your VRL Logistice and consignment -No.1022328008
    The Goods (Dental Chair Foam) has receive the faridabad VRL in date 15/12/2018
    Then i want to receive the Goods on your VRL Office Faridabad But that time your office was closed as office was shifted to other place so i did want go to my goods (Dental Chair Foam )
    To day , I want to Receive the Dental Chair foam/ to now office .
    Today they one totally , I return book to banglore
    At was unstay but- i could not do any they .
    My Mother was very seriously as she was hospitalise for three mont
    So I did not went to receive the goods .
    Now i Want they goods (Dental Chair Foam).
    So please there some charge and give my goods goods of consignment no- 1022238008 of Dental Chair foam
    i to urgently need

    Thank You
    Dharmesh kumar Modi
    Modi Hi Tech Dental Lab 9555012326,9599402097

  • Material Not Delivery
    MANAV STEEL & ENGINEERING CO on 2019-06-07 13:11:05

    L/R No. 1047485995 Dtd 31/5/2019
    From Mumbai to Peenya Banglore
    Material yet Not delivery our party. matter is most urgent pls take action neccessary.

    Shesh Jain
    9869504493

  • Prd mgr
    Manish on 2019-07-03 14:14:18

    We have a consignment from Faridabad to Coimbatore we want that to be delivered in perundurai no 9be is responding fro Ur Faridabad office
    Pls assist LR.no.1025210404

  • Venki
    Venkatesh on 2019-07-24 11:54:00

    My old goods item Allahabad to Hyderabad. Inform rate

  • Material Not Delivery
    Mohsin Khan on 2019-08-28 19:24:21

    Hi,
    My material booked from Delhi(110041) on 22nd August 2019 to Raipur (492001). It's been a week passed away but the material is still in Delhi TPT.
    Please resolve this issue in immediate effect as it is very important for my business & to make trust continue with VRL Logistics.

    LRNO : 1024874142

    Regards,
    Murad Lights Pvt. Ltd., Raipur
    Contact : +91 9691465152

  • Mukesh purohit on 2019-09-10 18:32:53

    Transporter not attend customer call properly

  • Vrl Parcel too late Resinal office is not responding
    T.K.Ramudu on 2019-09-23 12:09:18

    We booked a Parcel from Jill branch Delhi on 15/9/2019 they send my Parcel to Delhi transfort the Parcel is in Delhi transfort since 16/9/2019to till date ie 23/9/2019
    So please send my parcel as early as possible

  • No response
    Kiran on 2019-09-25 10:38:42

    Horrible service providers in Gwalior. Am lodging a complaint on labour court

  • Very very dull service
    G Ramesh on 2020-06-05 11:29:33

    Iam Ramesh iam booking my parcel 27-5-20... Balothra to mirialaguda (Telangana state).... present not reaching my parcel ....my parcel is stop to Solapur at 1-6-20...till date not loading my parcel....iam call to vrl customer car and Solapur office...all are irresponsible answering....what happen to Vrl logistics...???
    My find same date 27-5-20 booking parcel Balothra to mirialaguda at ARC Transport is reach to my area 4-6-20....my parcel is not reach is stopping Solapur...your service is very very bad

  • Shukla
    Jitendra Kumar on 2020-09-10 13:37:24

    Sir Maine 17.9.2019 ko Banaras me login krwaya Tha the se Lele Abhi tk mujhe gadi nhi Mili h Mera idno h 49830d 36974 please Sir mujhe gadi dilwa do I requested for me please sir

  • Delayed for your services
    Vinod pai on 2020-11-05 15:24:46

    Not response from your staff if I will call they don't give any responsibility
    My VRL courier services booked in Monday at Mangalore to Kumta
    Courier no :31581144
    4 days went today I am not yet received the courier
    Very poor service
    I complaint to higher officers of VRL logistics

  • Consignment not reached.
    STANDARD HEALTH CARE. CHENNAI 600064. on 2021-02-16 12:52:25

    VRL LOGISTICS BOOKING DETAILS. 1034540371 /4-2-21. 1 Box. Reached Chennai TPT on 13-2-21. But material not reached Pallavaram branch. Kindly follow up.

  • branch apply
    gopal vitthaldas sarda on 2021-08-16 11:46:37

    omerga dist osmanabad branch lena hai

  • Material holding
    Prabhakaran on 2021-12-10 11:21:58

    Material most urgent

  • Material holding
    Prabhakaran on 2021-12-10 11:23:39

    Lr no : 902191410

  • Non receiving of goods , Bad service
    Remark Pharma Pvt Ltd on 2021-12-16 11:22:24

    Consignment No.1052658994 booked on 03.12.21 from Jalana to Ranchi, As of now no update on online tracking from 06.12.21, goods is still in Nagpur or Varanashi? there is no track record after that, We called VRL offices, but not able to trace where consignment is. It is already two week late, do some needful.

  • Material not delivered
    Prakash Pre Stressed Products on 2022-06-11 12:49:06

    Sir
    My Consignment no 1056684730 From Thumakur to Hubli booking Date 27/5/2022 already 15 days over still goods are not delivered & not responding phone calls in Hubli Varur, Material not reached customer on time and its a huge loss. so its take so many days to receive goods kindly respond, It's a very urgent what we are suffer every time.