Complaint Very poor delivery and response from shift incharge

  • McDonalds India Customer Care Number Office Address Email Id - very poor delivery and response from shift incharge
    chaitanya naik on 2018-09-30 14:28:29

    The order # FRP-DL-30-09-2018-302821. We had placed an order for sharing pack for 2 for MC Chicken burger and in Special instructions had mentioned wedges instead of fries and fanta with no ice instead of coke. The order we received from Fun Republic Mc Donalds had Chicken Kebab burger instead of Mc Chicken Burger, Coke instead of Fanta, and french fries instead of wedges inspite of mentioning in special instructions. Called 02249134735 at 14.10 Hrs and spoke to shift in charge named Nikhil (Emp Id - 99201711). He informed us that the store does not check the special instruction box and insisted us to speak to swiggy when we asked for manager he kept us on hold for more then 15 min and did not return back. While giving this feedback the phone line is still on where he can listen everything but still no response. Your service is pathetic.