Complaints

  • Good service provide by Trupti
    Pratiksha morajkar on 2017-07-26 23:02:31

    This mail is regarding which service get when I visit oberoi McDonald's last weekend and I extremely happy with your one of employee Trupti .she provide me outstanding services.actually she gave all customers has a priority.and she doing very well job done.and she prove the McDonald's is the fast service restaurant with provide good hospitality.
    I m really happy to give my feedback to your excellent employees.and thank you McDonald's such kind of employees you have.

    Regards
    Pratiksha morajkar.

  • Quality of food
    Tia vohra on 2017-09-26 22:30:07

    Now days your food quality is degradating.from last 3-4 time I am observing that there is no proper stuffing in it as in your burger there no tomatoes and onion's in proper quantity if you are taking money for the product than service to its level we are paying so much to you and you people just proving it that we are wasting are money

  • Money taken from the account but the order was not placed
    Ludwina on 2017-12-04 16:07:49

    Hi,

    I was trying to place an order, my order was proceeded to the payment page where I added my details and the transaction was successful.
    However the order was not placed and money was taken off... I'm very upset with this, and will make sure that in future there will be no orders placed for McD. regardless to the food provided.
    A wonderful experience gained through McD.
    Coming to the point I want my money transferred back to my account AS SOON AS POSSIBLE.

  • Horrible taste
    Devang on 2017-12-14 18:48:29

    Pathetic service!!Fooling customers at Drive-through.Recently I ordered Mc.Egg, Mc.Spicy paneer and fries on drive-through at gajrola branch (u.p).The quality of burger and french fries was horrible.Box in which burger was kept had no McD symbol on it and same goes for the box of french fries.I called and told them and no one took notice of the issue.

  • Mcdonald's Payments refund Issue
    Gaurav khatter on 2017-12-27 16:09:03

    my payment refund problem. I am not satisfied McDonald's. I want my payment Rs 84

  • Excess payment paid.
    SUREKHA GHADSHI on 2018-03-27 14:04:03

    Hello, i order 2 for Large Freach files and veg barger For Amount of Rs.189 on 25th mar 2018.
    Money is debited from my account,

    Please detail attachment:
    1)

    Rs. 189.00 was debited on your APNA Bank Debit Card 607101XXXXXX0077 on 25-Mar-2018 08:22:47 PM at MC DONALDS MUMBAI MAIN - 40960445

    2)

    Withdrawal of INR 189 Ac XXX331637 drawn th POS ID:40960445 on 25/03 at 20:20:30. CR - Indian Bank

    But Refund payment not received of Rs.189/-

  • Delivery order complain
    AJAY VASTANI on 2018-04-09 20:20:12

    This is to inform you, I placed order on 9 April and 7th April. On both the days my order was cancelled without taking due care. Ordered was placed in Ghansoli shop in Navi Mumbai. We provided two alternate numbers , however still shop in charge do not have courtesy to call on alternate numbers and check with us. After complaining shop manager, he also not accepted our complain and do not have courtesy to deliver our order on urgent basis. Both shop manager and shop incharge are arguing with customer and behavior is totally unprofessional.

  • Complaint
    Harsh Jain on 2018-05-14 04:55:38

    I purchased order from GIP noida but your sales man give me wrong order of Rs. 298.20/- which i didn't want then he said don't worry sir you can cancel your order and you will get yoyr re-fund in 4-5 days but till now i didn't get my refund and its already more than 10 days.
    Invoice No. - 087810

  • Staff educated given odd wory
    Anthony John D. T on 2018-05-14 14:31:03

    vasai evershine city vasai East District palgar maharashtra India, educated college staff job recruitment given odd job suchlike cleaning utensils. floor cleaning. which staff directly recruitment at above mentioned outlet. kindly look into the matter. Thanks

  • Need mc donald in jamnagar city
    Afrin shama on 2018-05-28 01:30:12

    Their is highly requirement of mc donald in jamnagar gujrat

  • Frome tha surat
    Pooja maturkar on 2018-07-02 10:52:05

    I m From surat mark Mcd i will complete my pf paper work that last two month... But now i dont get my payment so request you which date i have get it... I hope you replied my kind request . from pooja maturkar .

  • Serious concern
    Shreenivas on 2018-07-27 01:41:27

    Mc Donald's located in Koregaon Park Pune, is open till 1am but delivering only non veg items due to sell rate is high for non veg food.
    Request from my side for making availability of veg food also.

  • complaint
    farah on 2018-08-25 13:17:06

    I m from agra I maximum visit mc Donald's in cosmos mall agra but always they said meal is not available mc flurry not available fleat-o-fish not available always I suffer, hope you take immediate action to resolve my problem

  • Please contact me
    Manish patel on 2018-09-11 10:46:40

    Please contact 8460830095 call me

  • Complaint About my Failed Transaction
    Dhaval Parekh on 2018-09-18 15:35:43

    I had mailed about my Complaint that is Regarding Payment Issue but they are not reply me yet. I have done complaint before 2-3 days ago but yet i don't get any Kind of Reply from you.

  • Less items delivered
    Pradesh kaushik on 2018-09-26 22:46:59

    My invoice number is 014001200063117.
    And UID is 014001218000665.
    Reg 12-26/09/2018 21:12:16
    CIN No. U74899DL1995PTC070306

    I oredered 3 Mac alloo tikki and 2 small French fries for take away.

    I was in hurry.And your executive also repeated my parcel items at the time of delivery
    I didn't check my parcel. When I came back to home and check my parcel I found there was only one small French fries in my packet.
    I can't believe this.

  • Very bad
    Arbaj on 2018-09-30 13:54:39

    I visit Patna mcd.bashundhra was very bad manager .it's very guilty and avoid me please action this complain

  • very poor delivery and response from shift incharge
    chaitanya naik on 2018-09-30 14:28:29

    The order # FRP-DL-30-09-2018-302821. We had placed an order for sharing pack for 2 for MC Chicken burger and in Special instructions had mentioned wedges instead of fries and fanta with no ice instead of coke. The order we received from Fun Republic Mc Donalds had Chicken Kebab burger instead of Mc Chicken Burger, Coke instead of Fanta, and french fries instead of wedges inspite of mentioning in special instructions. Called 02249134735 at 14.10 Hrs and spoke to shift in charge named Nikhil (Emp Id - 99201711). He informed us that the store does not check the special instruction box and insisted us to speak to swiggy when we asked for manager he kept us on hold for more then 15 min and did not return back. While giving this feedback the phone line is still on where he can listen everything but still no response. Your service is pathetic.

  • Mr
    Pre Bhadersein on 2018-10-09 17:26:31

    Hi
    I’m from South Africa and was recently at Pahar Ganj, New Delhi ...

    I’ve traveled the world and experienced Mc Donald’s in many countries...

    Although my order was incorrect...

    I’ve never ever experienced better service than the branch at Pahar Ganj !

    Mr Karan Malhotra is an absolute super star ! Karan has personally come to my hotel to resolve the issue twice !

    I’ve never met any staff of Mc Donald’s with as much passion that Karan has !

    Please continue to embrace staff as Karan , I will always continue to support Mc Donald’s Pahar Ganj on all future trips to India and praise his approach and service!

    Well done Karan Malhotra !

    I hope this mail reaches your branch ...

    Mr Bhadersein
    Whatsapp: +2784 885 1000

  • Salary issue
    Sarjerao kale on 2018-10-10 15:44:21

    I was part of your company as a Crew Member.Centreport McD, Kakade Mall, Pune. But for some private reasons I left McD before month.
    I did not get my full salary, which 10-12 hours less.
    I tried to call many times with RAM.but he is just passing day. Plz do something sir.

  • stale and contaminated food provided
    arjun on 2018-12-31 01:29:16

    This is regarding INV# 016001100066022 where me,my wife and a 2 yr old kid ordered 2 Big spicy wrap meal from Palam triangle branch Gurugram (SAC-996331/ GSTN: 06AAACC1201E1ZN) where the wrap provided was of an infectious and of contaminated quality, as while consuming the same we complained to the crew management but they didn't listen and told us the quality is fine and the food is not stale.Further my wife left it aside and we left from the restaurant.But on our way home me and my wife started feeling unwell and felt like puking however after 10 mins my wife started vomiting very badly and complained about some unrest in stomach which happened first time with us.As we were nearby to the restaurant we rushed to the restaurant and informed the management regarding the issue but nobody seemed to trust my condition nor cared about the mess that was created. As nothing satisfactory was done nor told to us and it was quite late at night and I was worried about my child and wife health, i left the restaurant unsatisfied and with great disgust and provided a feedback while leaving.(Feedback ID: 006). This was really one disgusting and eyeopening event.You say that...you are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction. Sometimes you are not, definitely not in this instance where somebody life seem to be compromised so easily.My wife seems to be having food poisoning and all because of my decision of eating with full trust at Mcdonads India. It seems to be intentional and compromising with the health of customer with such a brand where Your Slogan so you say is... "I'm Lovin' It," to be changed to"Lovin' Beats Hatin'" next year but For those who buy your Products. Sorry, you have provided only sadness, mental harassment, agony and created bad environment and, possibly, of serious illness as i an suspecting. Here I am nowhere in a condition to say "I'm Lovin' It," as the I m scared about my families health and don't know if such a giant burger brand generating a revenue of 22.820 BN(2017) do cares about a customer health and it seems to be company first priority.
    Hope a proper investigation will be taken in account regarding the same and jeopardizing with customer health will be stopped.
    With one of the most unfortunate experiences of my 2018.

    Arjun Marwaha
    arj.122004@gmail.com

  • enquirey for get french
    Shamsher Singh on 2019-01-05 20:04:24

    I want to get french of MacDonald restaurant.Kindly suggest me

  • unsuccessful order Kindly refund the amount 664
    manohar karale on 2019-01-19 00:28:31

    Dear Team,

    My sister Pooja karale had order from mobile MC donal app. Her register Mobile number is 7898422135 So the Order was placed from my nearest MCdonal which name is Landmark.Order Date was 18/1/2019 and amount was 664 Paid from the App Phone pay Transcation ID was P1901182216269402567149 Transcation time was 10:16 pm.but order has been not delivered.
    Kindly check the issue & refund the amount 664.


    Thanks & Warm,
    Manohar karale

  • Bill was not issued
    Manoj Kudtarkar on 2019-03-01 12:54:33

    I had visited 28th Feb 2019 in infnity mall Andheri west. the serve gave me order without bill. when i requested for bill he gave me duplicate bill in which order and amount was different Manager Jhon was there next to him.There was no proper reply from him as well as from Harshnawaz outlet manager. Plz look into it as i know we cant get our product unless he punchs the order. Just want to get to your notice i feel entire team is involved.My background is from hospitality industry so i came to know.

  • Provide My PF Number or UAN Number- employee code- 25600
    Sayan shit on 2019-07-31 23:03:22

    Dear sir/maam,

    My name is sayanshit, I am X emp. Of this company in year of 2010 and my emp. Code is 25600
    . My request to you can be provide my pf number or uan number for my pf amount withdrawal at this time, my request is too late but I need my money due to my present condition is weak.
    So please look this matter closely & help me.

    Regards
    Sayan Shit

  • employee salary problem
    selvam on 2019-08-02 10:37:00

    iam selvam working in mic Donald far past tow months but they dust not give me salary properly they iam working branch adyer Chennai Tamilnadu

  • Dilip Joshi Pune on 2019-08-06 10:14:05

    Your Shop on Sinhagad Road next to Lokmat office has been consistently offering poor services. My complaint over their performance consistently for the past month. They are not offering advertised breakfast items like pancakes and waffles. Service is slow. Last I had to wait for 15 minutes for getting coffee, which was served earlier cold! They do not have regular things like pepper. I did not expect that MacDonald service would be poor consistently, and there is no monitoring or improvement. I enjoy your food but this is such a let down. Hope this does not fall on deaf ears.

  • Regarding franchise
    Akshit on 2019-09-07 10:20:40

    I got a mail from the McDonald's for an franchise and get the invoice no. And the approval letter from the company so please I want to know the McDonald's give franchise or not .



    Thank you

  • Renting place for McDonalds
    Rushiraj Patil on 2019-09-15 12:09:27

    I've heard that McDonalds is ready to take rented places for their restaurant in locations where it hasn't reached yet. I live in the city named as ichalkaranji in Kolhapur District. We don't have McDonald's restaurant in our area.So if interested, send me back email on the address above.

  • Mocdonal service
    PANKAJ KUMAR on 2019-11-15 17:28:40

    Dear sir I am not satisfied mocdonal service I am highly disappointed mocdonal service plz resolve my problem plz contact me sinisor management my contact phone no 9289572077

  • Payment refund
    Lavanya lassi on 2020-07-21 15:43:24

    On 18 th july amount of rs 225/- debited from my a/c .to place a order on ur mcdonald kalyan brach ..& amount yet no be refunded.so plzz refund my amount of rs 225 /-

  • Suchitra venkatesh on 2020-08-08 19:55:04

    Chicken had blood n uncooked wrong order given Chennai Maraimalai nagar

  • Jobs
    Shahbaz Shaikh on 2020-08-13 00:26:29

    Hello sir
    My self Shaikh Shahbaz from Nagpur Maharashtra

    I have total experience in ten years of civil construction works like

    Quality control
    Computer operator
    Supervisor
    Dispatch and production
    Labour handling etc...

  • McDonald’s Money Refund
    Jay Bhatt on 2020-10-14 15:49:40

    i Visited At your Shop And buy some meals At That Time so transaction has been Done but Not Showing in McDonald System So At That Time We Discuss With my Concern To Manager For Refund And They Committed To me As We Given you Refuse within 7 Days but till i Didn't Receive Any Refuse money So Please Help,

  • order not placed amt deductee
    aasma dalvi on 2021-04-22 12:10:35

    hi team,


    i had placed order via mcdelivery on 21 apr 2021 around 1:15 pm .542 rs amt has been deducted from my bank account but order is not placed .let me know how i will get refund of my amount.
    regards,
    aasma
    09820126136

  • Job enquiry
    Samirul haque on 2022-10-03 13:06:32

    I'm waiting for the head office call or email

  • Complaint
    Jatin on 2022-10-26 23:26:05

    I went to McDonald's Shipra indrapuram ghaziabad on 24th Oct 2022 but he is your Restaurant Manager who doesn't have good trade with customers and By doing such a manager, the employees of the good road are

  • Staff Refusing to give change
    Kiran Menon on 2023-04-18 22:16:49

    McDonald's Reliance Khavdi branch in Jamnagar district staff is refusing to give change to clients. Simply saying don't have 1-9 rupees. As a business they must keep enough change and coins to give to customers. It's customer's right to get the change and branch manager's duty to provide the service staff with sufficient change.

    Or McDonald's Khavdi branch is not paying enough to the service staff? Is it the case?

  • Mother death certificate multiple time reject
    Vinod Rawat on 2023-05-30 10:40:52

    Sir..my mother passed away on March 2023 ..death certificate required for close bank account and other work..I had applied death certificate om Delhi msd portal multiple time..they rejected and decline multiple time documents not match. I had uplode documents accordingly..and visit msd office Lajpat Nagar two time..they advised uplode document again..I uploded documents again...all required doc should be mentioned one time instead of reject multiple time..from March still certificate not approved...please advise..

  • Promotion stopped
    Ankit singh on 2023-08-04 01:12:16

    Please contact me

  • Online order place for mcdonald food
    Chirag shingala on 2023-11-12 11:24:50

    My order number is DPS-DL-11-11-2023-113353288 SOME MISING ITEM NOT PROPER ONLINE ORDER SO PLEASE GIVE ME A PROPER SOLUTION AND REDEAM COUPON AND EITHER BACK MONEY REFUND

  • Not received refund
    Aakriti on 2024-03-08 10:18:47

    Hi
    I dont receive my refund even after soo many dayss.
    Addresss : Aroma mcdonald sector 22, chandigarh. Please do some needful asap