There were no lights near the bus stop, at 6.05 am so I waited near just 30 to 40 steps away from the main bus stop where there was the light of the nearby workshop. The bus arrived just on time and as I was walking towards it, It started moving. I am in the 8th month of pregnancy and was not able to run till the bus stop so I waved to the driver to let him know that I wanted to board the bus. The bus hadn't picked up speed and halted but once I got in the bus driver started using rowdy language that I was delaying the bus. I informed him that I had infact arrived at the bus stop before time but since the bus was not there, I waited at a place where there was proper lights. Also there wasn't anyone else to board the bus. He still kept on using rowdy language. Let me mention here that the bus did stop under the Manpada bridge flyover to let the onboard bus staff to alight. The halt was of almost 3 mins with greeting and good bye's exchanged. Did this not delay the bus? On reaching the thane railways station (last stop) , I informed the staff there who were noting down the bus arrival timings about the driver's behavior. But instead of understanding, he kept on saying arguing that the bus driver is not to be blamed and what ever he did was correct. If the staff too is going to support rowdy language and halt for the staff as per their convenience, then whom should the customer seek help from? I tried the customer help number +91 22 25812756 but no one answered.
My complaint is for the rowdy language and the differential attitude for the bus staff travelling by bus and the common man.