Complaint Wrong communication by bus conductor

  • Rajasthan Roadways (RSRTC) Toll Free Customer Care Number Email Id Office Address - Wrong communication by bus conductor
    Saurabh Gupta on 2018-08-08 08:41:50

    I have booked ticket from jaipur to kishangarh in RSRTC volvo, my ticket number is TM9422388099 and pnr number is XKSGV1808071800003. Bus timing to reach at boarding point i.e 200 feet bypass is 7:50 am. I have arrived at my boarding destination at 7:40 am. Bus arrived at 7:55 am and when asked the conductor whether this bus is going to kishangarh or not than he said no this bus is not going to kishangarh. So i have waited for half and hour for my bus which i had booked. When bus not arrived then i called to general enquiry number and they said that bus already passed the 200 feet bypass on time, that means a bus arrived at 7:55 is my bus which i have booked but due to wrong information provided by conductor i missed my bus. This is so unprofessional. I want my money back.