Complaint Pathetic delivery

  • Grofers Customer Care Phone Number | Office Address | Email Id - Pathetic delivery
    Anu on 2018-06-23 18:27:50

    Want you to know the kind of pathetic delivery Grocers have,.. I ordered some stuff on 21st June,, I was given delivery date - 22nd June, 4-7PM... I tried calling Grocers customer care but it was as useless as your delivery boy,,, no valid numbers available... I downloaded the app, tried cancelling this order,, couldn't do it since the order is on the way... waited till 10pm and then I get a message saying its been re-sheduled for next day... I decide to wait since I've already paid and have my refund as well in the wallet... 23rd June- I get a call from the delivery boy (Mobile no - 9582388938),, he calls me and asks the direction at 4.20PM then calls calls at 5.50pm that he's still finding my location... after explaining the location many times,, I get to know he's in Nathupur... says that he does not have the proper address.. started giving excuses again saying he'll deliver today by 9pm or tomorrow...

    Do you even know that we need the stuff that we order???? with this pathetic service do you expect customers to buy just because you are cheaper (in every way)??