Complaint Re activation of existing sim card -Reg

  • IDEA Customer Care Number for Prepaid & Postpaid EMAIL ID - re activation of existing sim card -Reg
    crvsn murthy on 2018-03-21 16:51:58

    I have been alloted CUG No.8501097711. Later, I have shifted to other department. As such my sim was deactivated. Later on the call of customer care centre, i have approached to concerned service center in Vijayawada, for reactivation on the same SIM Card as there is a problem in the PHONE Instrument ( another SIM Card cannot be inserted). But the concerned representative expressed their inability.
    In this connection, I request to know, is it not possible for activation of Present SIM. If possible, let me inform and reactivate the same.
    Thanking you sir

    CRVSN Murthy
    Present Phone No. 8501097711