Complaint Complaint against Service

  • Yamaha Bikes Toll Free Customer Care Number Complaint Email Id Service Center Address - Complaint against Service
    Jaydeep v Jardosh on 2018-02-27 08:11:23

    This is Jaydeep v Jardosh (Mob no:-9879103560). I have Yamaha Gladiator (GJ 05 FD 8680). I had some problem with it so I gave my bike for servicing and problem solving purpose in Yamaha authorised service dealer. All problems written in job card (R 008043)but not found any work done related that. Pls find my job Card point as below.

    1. Bike stop in running condition
    2. Kick jammed
    3. Wiring short
    4. New Meter cable provided.
    5. General service.
    6. Water check in fuel tank.

    When I received bike I found bike running but full of jerk. Every speed if you hold accelerator for few second it will take jerk. Means its feeling like I ride any horse cart or bullock cart. After taking with supervisor he will accuse that your bike not started I try my best to start it. (when I gave bike for servicing bike only stop in running condition not taking jerk). Supervisor said that Air filter is dirty due to this jerk is coming. (when I gave bike for servicing bike running smooth). It means filter think now I am in service station so I be myself dirty.

    I already told to check the wiring. Because my old battery was damaged due to wire short. Supervisor said wiring done. But when I installed new battery found battery wire heated. And my new battery gone down. How careless they people.

    As per telephonic talk with supervisor he advice to change choke wire. My choke wire is ok because I use it when I start first time in day. But he is better knowing person so tell him you can change it. But when I received my bike there was no choke cable. After asking he tell me old one cut down and new one is not available with us. I don’t know what type of person hire by Yamaha.

    New meter cable is also not available and kick is also jammed.

    I have no another bike for my daily routing work. So pls my humble request to look in this matter. And solved my problems I already pay the service amount pls find the attachment for the same.

    Service provider not given response so I give you this mail. Pls do the needful.

    Service Provider:-
    Power bikes Pvt Ltd.
    Western corridor Nr Pramukh swami hospital,
    Adajan gam circle.
    Surat.
    0261-6551190,0261-6541000
    GST NO:- 24AAEC8012E1ZT 29/11/2016