Complaint Refund not received

  • IRCTC ticket refund customer care number - Refund not received
    SHASHI SINGH on 2018-01-23 17:08:24

    Reference:(1) Mail sent to you on 12 Jan 2018
    (2)Mail sent to you on 18 Jan 2018
    Ticket ID: [IRCTC #7788782]
    Ticket ID: [IRCTC #7839739] for same complaint given by care@irctc.co.in


    Dear Sir/Madam,
    I had booked my tkt PNR no.8365130913, for 04-01-2018 by train no. 12137/PUNJAB MAIL to travel from HBJ to NDLS.
    The train got delayed by 6:15 HRS from its scheduled departure due to unavoidable reasons mentioned by irctc. So, I filed TDR and didnot travel by the train.
    I want full amount to be refunded against PNR number 8365130913 as the total cost of all the 3 tickets was rupees " Rs. 3760". And you have refunded only "Rs. 1505" which is not acceptable against refund rules.


    You are requested to refund the full amount against the filed TDR of PNR no. 8365130913 at the earliest because the train was more than 3 Hrs late that day and we could not travel by that train. It made a lot of convenience to all my family members.