Mumbai Airtel Nodal Officer
Mobile Service Center
Date: 03/19/2015
Mumbai Airtel Nodal Officer
Bharti Airtel Limited,7th Floor,
Interface Bldg No -7, Mindspace,
Link Road, Malad (W),
Mumbai - 400064,
Maharashtra
Email : nodalofficer.mumbai@airtel.in
9810012345 for Postpaid
9810198101 for Prepaid
Bharti Airtel Limited,7th Floor,
Interface Bldg No -7, Mindspace,
Link Road, Malad (W),
Mumbai - 400064,
Maharashtra
Email : nodalofficer.mumbai@airtel.in
9810012345 for Postpaid
9810198101 for Prepaid
Service issue | Complaint | Query | Feedback | Suggestion | Reply
card not in serive till by ajit anant chawan:
(4 of 5)
Your Agent Mr. Rahul
Collected cash for prepaid scheme CIDCO RS. 499 but card till date not in service
airtel mobile network problem by MR.HRISHIKESH T. GOSAVI:
(4 of 5)
HI SIR,
I HAD ONE DOCOMO OLD NUMBER AND I HAD THAT PORT IN OUR AIRTEL BEFORE 20 DAYS AGO AND MY NUMBER IS 8983624612 THESE AIRTEL SERVICE UNDER MUMBAI AIREA BUT WHEN I PORT IT THAT TIME TO I HAVE ONE PROBLEM NOT CAME NETWORK PROPERLY TO MY NUMBER I HAVE ANOTHER AIRTEL SIM ALSO SAME MUMBAI REGON BUT THAT GET PROPER NETWORK I HAVE 4G HANDSET OTHER ALL COMAPANY SIMS ARE PROPERLY WORKED ONLY PROBLEM WITH AIRTEL SERVICE I HAD SPOKE WITH COUSTOMER CARE THEY TOLD ME TO CHANGE SIM CARD FROM AIRTEL GALLERY AND I DID CHANGED IT TWO TIME NOW I AM TOTALLY ERITED ABOUT THESE SERVICE PLEASE KINDLY CHECK OUT MY ISSUE
THANKS AND WARM REGARDS
HRISHIKESH GOSAVII
Two complaints by Sandeep shinde:
(4 of 5)
1st complaint: I had recharged with ₹193 and I did not get any benifit. And when I called your customer care I am getting conflicting information. I want this issue to be resolved and what ever time you take it to resolve since the date I recharged, I need that time to be added in my validity of the recharge, because suppose you take 48 hrs to resolve and then you start giving me benefit, then also I am at loss for 48 hrs benefit. I don't won't either you and I be at loss. Pls action it asap.
2nd complaint: one of your senior agent called Shama Mishra was rude on call and was not listening to me also she hung up on me. I want to raise complaint against her for her behaviour. If you are Ain customer service you should be polite not rude. How can you talk over customer and hung up on them. Customer can get angry if there is problem and you need to empathize and try to resolve and not show rude behaviour. There is no need of such agents in customer service. If you don't know your job how can you deal with customers. She don't deserve to be customer service agent. This is my formal complaint against her.
Waiting for resolution.
Sandeep shinde
Help care me call karne par koi javab nahi de raha balki content hi nahi ho raha. Gujarat by SSanjay Kumar Patel:
(4 of 5)
Muje channel select karni he koi contact nahi ho raha he
Non Payment by T M Padmanabhan:
(4 of 5)
No response from Airtel regarding my cheque payment.9967875743 pls contact
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