IRCTC ticket refund customer care number

Indian Railway Date: 04/21/2017
IRCTC ticket refund customer care number
If you have a query related to IRCTC ticket refund:
(1) Call IRCTC 24-hour Customer Care 
For any problem please contact us 24×7 Hrs.

Customer Support at 011-39340000,

Fax No. 011-23345900,

Chennai Care No. 044-25300000

I-tickets/e-tickets : care@irctc.co.in

For Cancellation E-tickets : etickets@irctc.co.in

For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to feedback.gesbi@ge.com. For other queries on your IRCTC SBI card account, kindly email at shubhyatra@irctc.co.in

Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.
 
IRCTC Customer Care Number

IRCTC Customer Care Number : 139 {24/7 Hours}

IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}

1) IRCTC Customer Care Number

Ahmedabad IRCTC Customer Care Number : 079-2530-0000

Bangalore IRCTC Customer Care Number : 080-2530-0000

Chandigarh IRCTC Customer Care Number : 172-2530-0000

Chennai IRCTC Customer Care Number : 044-2530-0000

Delhi IRCTC Customer Care Number : 011-3934-0000

Hyderabad IRCTC Customer Care Number : 040-2530-0000

Mumbai IRCTC Customer Care Number : 022-2530-0000

2) IRCTC Customer Care Number for Catering Related Issues

IRCTC Customer Care Number : 139 {24/7 Hours}

IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}

1) IRCTC Customer Care Number

Ahmedabad IRCTC Customer Care Number : 079-2530-0000

Bangalore IRCTC Customer Care Number : 080-2530-0000

Chandigarh IRCTC Customer Care Number : 172-2530-0000

Chennai IRCTC Customer Care Number : 044-2530-0000

Delhi IRCTC Customer Care Number : 011-3934-0000

Hyderabad IRCTC Customer Care Number : 040-2530-0000

Mumbai IRCTC Customer Care Number : 022-2530-0000

2) IRCTC Customer Care Number for Catering Related Issues

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IRCTC Central Control Office Customer Care Number:

011-23345300

Chennai IRCTC Control Office Customer Care Number :

044-25353341

Delhi IRCTC Control Office Customer Care Number :

011-23221147

Mumbai IRCTC Control Office Customer Care Number : 022-22618067

Hyderabad IRCTC Control Office Customer Care Number: 040-27716145

Kolkata IRCTC Control Office Customer Care Number : 033-26601743

Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000

Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000

3) IRCTC Tourism Helpline Numbers

Chennai IRCTC Tourism Helpline Number : 044- 64594959

Delhi IRCTC Tourism Helpline Number : 011- 23701100

Kolkata IRCTC Tourism Helpline Number : 033- 22439045

Mumbai IRCTC Tourism Helpline Number : 022- 22644378

Hyderabad IRCTC Tourism Helpline Number :040-66201263,040-55201264.

4) IRCTC General Information for Railway Tickets Booking

Cancellation E-Tickets: etickets@irctc.co.in

I-Tickets/E-Tickets: care@irctc.co.in

Shubhyatra Users: shubhyatra@irctc.co.in

Mumbai Suburban Season Tickets: seasontickets@irctc.co.in.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    cancle ticket by santosh kumar:

    (4 of 5)

    Sir rac ticket cancle karne pr kitne rupee kat te hai

    Refund 6204002621 by Sarbeswar panda:

    (4 of 5)

    15 aug I file tdr also still now amount not credited as tarin declare cancel by dept.

    refund by vikas chetri:

    (4 of 5)

    Dear sir,
    I inform you that the train with PNR 2663875433 has been cancelled by IRCTC due to unavoidable reasons. We suggest you to kindly wait till you receive refund confirmation message from IRCTC. But refund not provide me.
    Kindly resolve the problem.

    Thank you
    Vikas chetri
    Mob.+917838048878

    by Udaychauhan:

    (4 of 5)

    Hamara tikat nhi bna aur paise kat gye tran. 100001008857736 ye kab tak Rifunad hoga 9oct ki bat hai

    About refund by Sonia:

    (4 of 5)

    Sir mene nov. 16 ko nzm se mudgaon ki ticket book ki but some reason we cancell it in dec.16. But abhi bhi refund nahi mila.pls help us

    by jitendra Kumar verma:

    (4 of 5)

    Sir G mera tikat gum gya hai train salimar me s13 hai mere mobile me SMS kar dijiye 13/11/2017/ mobile no.isme SMS 7440575577 20/10/3017 ko book kiya tha mai registered Mo.no.7440575577 manmad to bilaspur Salimar me

    REFUND NOT RECIVED by AKASH TIWARI:

    (4 of 5)

    Dear sir,
    I inform you that the train with PNR 4438390371 has been cancelled by IRCTC due to unavoidable reasons. Ticket canceletion no-100000203684906 09.12.2017 We have not Received msg. & refund .pls check & refund our amt.
    Kindly solve the problem.

    akash Tiwari

    Refund not received by KASHISH:

    (4 of 5)

    hi this side kashish from delhi , i booked a ticket amritsar to delhi 13th Dec 2017 train No 12497 ticket are not booked but 2250/- deduct the our debit card , i call the costumer they said your ticket is not booked please re booke again & your amount automatically refund in your account 3-4 days, our refund not received till today, i send the two time mail in care@irctc.co.in , but do not any replayed from your side my login id is khajano, plz revert & advice the our refund

    thanks
    kashish
    9871096069

    Refund not received by SHASHI SINGH:

    (4 of 5)

    Reference:(1) Mail sent to you on 12 Jan 2018
    (2)Mail sent to you on 18 Jan 2018
    Ticket ID: [IRCTC #7788782]
    Ticket ID: [IRCTC #7839739] for same complaint given by care@irctc.co.in


    Dear Sir/Madam,
    I had booked my tkt PNR no.8365130913, for 04-01-2018 by train no. 12137/PUNJAB MAIL to travel from HBJ to NDLS.
    The train got delayed by 6:15 HRS from its scheduled departure due to unavoidable reasons mentioned by irctc. So, I filed TDR and didnot travel by the train.
    I want full amount to be refunded against PNR number 8365130913 as the total cost of all the 3 tickets was rupees " Rs. 3760". And you have refunded only "Rs. 1505" which is not acceptable against refund rules.


    You are requested to refund the full amount against the filed TDR of PNR no. 8365130913 at the earliest because the train was more than 3 Hrs late that day and we could not travel by that train. It made a lot of convenience to all my family members.

    Tiket ke sambandh me by Sonu kumar:

    (4 of 5)

    sir mera ticket cancel ho gya hai leikin mera payas aaya nhi hai jo may 17 ko massege aaya

    Refund status by Dheeraj kumar:

    (4 of 5)

    How to refund amount against cancel ticket at 23 February

    Claim for refund of ticket by Pawan:

    (4 of 5)

    Hello sir mera refund Kabi milega. My PNR 8541157051.date 13.12.16. Please help me. My number is 9860198931

    refend by bishan lal:

    (4 of 5)

    my eticket pnr.no.2823216125date of journey.01.03.2018.from delhi to jammu tawi.not conform.and no refand amount in my account.plz refand me

    refend by bishan lal:

    (4 of 5)

    my eticket pnr.no.2823216125date of journey.01.03.2018.from delhi to jammu tawi.not conform.and no refand amount in my account.plz refand me

    Payment refund rac ticket by SANJEET KUMAR:

    (4 of 5)

    Transfer id 100001192943080 payment not be refund in my account

    Ticket is not booked but my money is cut from my account by Dipankar Raghav:

    (4 of 5)

    Yesterday i will try to book train ticket 1ticket was bookef but i will try to another ticket .so ticket is not booked but my money was cut from my account at approx yesterday 10:45 pm .so please refund my money

    Refund for etickets not received by S c sharma:

    (4 of 5)

    Sir
    I inform to you that i cacell three etickets on last weet of march2018.pnr no 2724450411,2243677958 and 2824435040.but till date i not get refund.

    TDR Delay by SAURABH KUMAR:

    (4 of 5)

    TDR Submitted on 31.12.2017 for PNR no. 6709814645 (Status: CR Registered). Since it has been more than 90 days and no refund has been processed.

    Refund by Shefali:

    (4 of 5)

    I cancelled my ticket on 12 of march and was supposed to get my refund in 3 -4 days ,it has been 1month haven't got my refund and the customer care numbers are of no use ,always unavailable ,please if there is any chance that irctc do take responsibilities of their customers,please reply ,they don't reply the email too.

    balance not refunds by parkash:

    (4 of 5)

    16/04/2018 ko ticket book k thi balance to kat gya but ticket book nhi hui . or balanceabhi tak nhi aaya

    Service issue | Complaint | Query | Feedback | Suggestion | Reply