IRCTC ticket refund customer care number

Indian Railway Date: 04/21/2017
IRCTC ticket refund customer care number
If you have a query related to IRCTC ticket refund:
(1) Call IRCTC 24-hour Customer Care 
For any problem please contact us 24×7 Hrs.

Customer Support at 011-39340000,

Fax No. 011-23345900,

Chennai Care No. 044-25300000

I-tickets/e-tickets : care@irctc.co.in

For Cancellation E-tickets : etickets@irctc.co.in

For Mumbai Suburban Season tickets : seasontickets@irctc.co.in

For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to feedback.gesbi@ge.com. For other queries on your IRCTC SBI card account, kindly email at shubhyatra@irctc.co.in

Registered Office / Corporate Office :

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.
 
IRCTC Customer Care Number

IRCTC Customer Care Number : 139 {24/7 Hours}

IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}

1) IRCTC Customer Care Number

Ahmedabad IRCTC Customer Care Number : 079-2530-0000

Bangalore IRCTC Customer Care Number : 080-2530-0000

Chandigarh IRCTC Customer Care Number : 172-2530-0000

Chennai IRCTC Customer Care Number : 044-2530-0000

Delhi IRCTC Customer Care Number : 011-3934-0000

Hyderabad IRCTC Customer Care Number : 040-2530-0000

Mumbai IRCTC Customer Care Number : 022-2530-0000

2) IRCTC Customer Care Number for Catering Related Issues

IRCTC Customer Care Number : 139 {24/7 Hours}

IRCTC Toll Free Number : 1800-111-139 {24/7 Hours}

1) IRCTC Customer Care Number

Ahmedabad IRCTC Customer Care Number : 079-2530-0000

Bangalore IRCTC Customer Care Number : 080-2530-0000

Chandigarh IRCTC Customer Care Number : 172-2530-0000

Chennai IRCTC Customer Care Number : 044-2530-0000

Delhi IRCTC Customer Care Number : 011-3934-0000

Hyderabad IRCTC Customer Care Number : 040-2530-0000

Mumbai IRCTC Customer Care Number : 022-2530-0000

2) IRCTC Customer Care Number for Catering Related Issues

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IRCTC Central Control Office Customer Care Number:

011-23345300

Chennai IRCTC Control Office Customer Care Number :

044-25353341

Delhi IRCTC Control Office Customer Care Number :

011-23221147

Mumbai IRCTC Control Office Customer Care Number : 022-22618067

Hyderabad IRCTC Control Office Customer Care Number: 040-27716145

Kolkata IRCTC Control Office Customer Care Number : 033-26601743

Delhi IRCTC Internet Ticketing Customer Care Number : 011-39340000

Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000

3) IRCTC Tourism Helpline Numbers

Chennai IRCTC Tourism Helpline Number : 044- 64594959

Delhi IRCTC Tourism Helpline Number : 011- 23701100

Kolkata IRCTC Tourism Helpline Number : 033- 22439045

Mumbai IRCTC Tourism Helpline Number : 022- 22644378

Hyderabad IRCTC Tourism Helpline Number :040-66201263,040-55201264.

4) IRCTC General Information for Railway Tickets Booking

Cancellation E-Tickets: etickets@irctc.co.in

I-Tickets/E-Tickets: care@irctc.co.in

Shubhyatra Users: shubhyatra@irctc.co.in

Mumbai Suburban Season Tickets: seasontickets@irctc.co.in.

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Amount deducted from my account but ticket cannot booked and payment will be not refunded in my account T by Sunil Gupta:

    (4 of 5)

    Sir I have booked a ticket for Mumbai to Delhi A amount of RS 11585/- deducted from my account but ticket cannot be booked against railway txn I'd no 100001251469055 and amount will not be refunded to my account till now. please refund my amount as soon as possible

    Ticket still not received by Ashok Bose:

    (4 of 5)

    Dear Sir,
    I Ashok Bose, today I booked ticket from Delhi toh Kolkata, journey date 14 May Duronto Express. After payment procedure money has been debited from my Indian Bank Account but ticket still not received. So I don't understand if ticket is already booked or not, if not please return my money as soon as possible Rs 3400/-.
    Ticket Id:-172273

    refund balance by AQIL KHAN:

    (4 of 5)

    dear sir

    refund my rs 270 for alwar to jodhpur booking please sir my request proceed my arn no.30001081808177219220577 please refund my balance.

    balance not refund by RAJAN YADAV:

    (4 of 5)

    Dear Sir i have boocked a ticket fro hwh Hawra to ndls new delhi 9th july Amont diduct from my ac 2 time (8340 + 8340) but ticket not boocked tran id 100001348156390 ,100001348156349
    still i have not received refund ammount so pls request you to pls refund my ammount ASAP in mu account.
    MY IRCTC LOGIN ID r99719111 FYR.
    BR
    RAJAN

    Refund amount by Mahendar purohit:

    (4 of 5)

    My ticket was cancelled frm dadar to thirunveli n the amount has not been returned

    tikat rifund by sumit kumar sharma:

    (4 of 5)

    sir mera tikat 28/9/2018 ko 12565numbar gari me wating 54mila our conforam nahi huaa mujhe fine dena para titi ne bola iska koi bhalau nahi hai sir mera bailence fifund kijye

    Refund by Ajay Prajapati:

    (4 of 5)

    I cancelled my ticket on 12 of September and was supposed to get my refund in 3 -4 days ,it has been 22 days haven't got my refund and the customer care numbers are of no use ,always unavailable ,please if there is any chance that irctc do take responsibilities of their customers,please reply ,they don't reply the email too

    non receipt of refund money by ashok kumar malhotra:

    (4 of 5)

    I cancelled the following tickets both from kota jn. to hazrat nizamudin vide cacellation id no.100000267341980 for Rs. 2030 and id no. 100000267361545 for Rs. 770 on 17th sept2018 but refund money is still to be credited in my account in bank Please take action for immediate refund please . Thanks.

    Non refund by S sampath:

    (4 of 5)

    Sir,
    I booked a room in retiring room at chennai Egmore for stay on 22nd sep. Booking was done on 20th sep. Though the money was deducted, I got a message that booking was unsuccessful. On reaching Chennai i enquired at Chennai Egmore also and they also said that there is no booking. Payment was done by card for ₹ 808. I am yet to get my money back. Please arrange for refund of the amount at the earliest.

    Regards.

    S Sampath,
    Trichy.
    Ph 9443576258

    Money not refund by DILIP KUMAR ABHPM1891R:

    (4 of 5)

    During booking ticket on irctc dated 15/10/2018 on TATKAL from GZB to TATA in 3rd A.C. a amount of Rs 3880.98 is debited from my account without giving OTP number and it is not even booked . .

    Please ref message received on my mobile POS 470000000222563 at IRCTC E TICKETING txn # 059018.

    My User I.D. is - dkmallick2,

    Today more surprising while checking the status of my earlier booked tickets i found my user I.D. is blocked from irctc.

    You are requested to look into bot the matter & do the needful.

    Delay for refund my ticket cancellation money by Debajit Chakrabarty:

    (4 of 5)

    I have cancelled the following tickets both from Mariani jn. to New Delhi vide cacellation ticket no-49433898 dt.08-10-2018 for Rs. 6230,ticket no-49433900 for Rs.3115 Rajdhani Train-12435 on 15-10-2018 and Ticket No-49433901 dt.08-10-2018 for Rs. 10620 from new delhi to Mariani Jn. on 23-10-2018 but refund money is still to be credited in my account in bank Please take action for immediate refund please . Thanks.

    refund by SHAYAV AALAM:

    (4 of 5)

    rifund nahi aa raha hy Kiya kare

    want to cancel ticket by PRIYANKA SHARMA:

    (4 of 5)

    my ticket PNR no is 8215874391 .I want to cancel it but cant able through online .please do the needful

    rifund nahi aa raha by PARTHAPRATIM SAHA:

    (4 of 5)

    ear IRCTC,
    I booked a ticket having PNR: PTUUWD, BOOKING DATE :- 16/11/2018 and time is 14:40 so as per the circular i came to know that the mentioned flight is cancelled as per govt. declaration.

    So refund my ticket amount as soon as possible .

    Booked ticket not displayed by S.KRISHNAKUMAR:

    (4 of 5)

    I have booked train tickets for me and our friends, but it is not dispalyed in my user booked ticket history. I want to cancell one ticket. kindly help me

    s.krishnakumar

    refund credit by B P RAO:

    (4 of 5)

    pnr 4261867764 dtd 7.8.19
    pnr 4161092811 dtd 5.8.10
    pnr 4360978069 dtd 2.8.19

    train cancelation and ticket cancelation credit have nit been given so far.

    Mr by Abdul Raheem:

    (4 of 5)

    Balance wapas nahin aaya hai Refund Id100002400993264

    Refund related by Devendra patil:

    (4 of 5)

    Sir please refund me I have a cancer patient sir please give me a refund can the cancer patient has been has been a second stage cancer please sir refund me immediately I request to you

    thank you
    Devendr patil

    refund my raliway ticket amount by rohit kumar tiwari:

    (4 of 5)

    dear sir
    Sir i had booked tatkal ticket for 5th December but that ticket was not confirmed and that ticket got canceled which is pnr no 2431583285
    What was this ticket for Delhi to Lucknow plus request from you to refund my money

    my payment not refund by pawan chauhan:

    (4 of 5)

    my tickite not confirom and my payment not refund

    Service issue | Complaint | Query | Feedback | Suggestion | Reply