Boult Audio Customer Care
Store Brands
Date: 04/10/2020
Boult Audio
Website: boultaudio.com
Address
Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area
New Delhi
New Delhi District
Delhi
India - 110052
Landmarks: Near Honda Showroom & Royal Pepper Banquets
Customer Care Phone Numbers and Contacts
Phone: +91 95 5560 2502
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Connecting issue with charging issue by Shreya Behura:
(4 of 5)
Hello boult,
I had purchased boult audio probass xcharge on sep month from flipkart ...it's also has warranty I had claimed the warranty too but there is no reply coming from ur side....how should I replace my product.
Not received my watch after warranty claim by Bhavik Patel:
(0 of 5)
Ticket id - 00914087
I am Bhavik Patel informing you that I have returned one watch boult for warranty claim and it was also delivered to the company but from your side there is no response yet came or watch is also not return to me as I return to the company 30 days before.so I request you to please response me quickly.There is my invoice number which I attached below so please check it
Regarding my product by Nagisetty Haneesh baba:
(1 of 5)
I have sent the defective product to the service centre a month ago the company has promised me that it will be dispatched from 1-2days after receiving but it's not yet dispatched
About my earbuds by Banoth Malsoor:
(0 of 5)
I have send my earbuds to warranty. I have send my earbuds by delhivery courier app for repair on 14th August and the order was delivered at the company exotic mile pravite limited B-67 wazirpur industrial area New Delhi,110052 on 18th August .But till I have not got my order back . The AWB #2827731314274
Complaint Regarding Bad Service and Rude Behavior from Boult Company by Kushal jain:
(1 of 5)
Dear [Customer Service Manager/Concerned Department],
I hope this email finds you well. My product no *BAD2CN2122363317*. I am writing to express my dissatisfaction with the service I have received from Boult Company regarding the replacement of a product and the behavior of one of your customer service agents.
On 08mar24, I contacted Boult Company to request a replacement for a faulty product that I had purchased. The company's delivery boy promptly picked up the product from my place on 6mar24, which I appreciated. However, the experience took a turn for the worse when I interacted with one of your customer service agents.
The customer service agent I spoke with exhibited extremely rude behavior, which was both unprofessional and unwarranted. I found their demeanor to be disrespectful and completely unacceptable. As a customer, I expect to be treated with courtesy and respect, regardless of the circumstances.
Furthermore, despite my attempts to seek clarification on the status of my replacement,I have yet to receive any satisfactory response from your company. This lack of communication and delay in resolving the issue has only added to my frustration and disappointment.
I urge you to address this matter promptly and take appropriate action to ensure that such incidents do not occur in the future. Additionally, I request clarification on the status of my replacement or a refund as soon as possible.
I trust that you will handle this situation with the seriousness it deserves and provide me with a satisfactory resolution at the earliest convenience. Thank you for your attention to this matter.
Sincerely,
[Kushal Jain]
Service issue | Complaint | Query | Feedback | Suggestion | Reply