UTS App Complaint & Customer Care Number
UTS App Complaint & Customer Care Number
UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.
Paperless ticket has been enabled in entire Chennai suburban section entire Mumbai suburban section and New Delhi–Palwal section in continuation of Paperless ticket now Season and Platform Tickets are introduced. In addition to that now ‘Change Handset’ feature is introduced which is used to Change passenger old handset to new one and active Season Ticket will transferred from old handset to new one.
UTS APP CUSTOMER CARE SUPPORT NUMBERS:
UTS App Customer care number for Mumbai users : 7045033646
UTS App Customer care number for Chennai users : 9840931998
UTS App Customer care number for Delhi users : 011-23361955
UTS App Customer care number for Kolkata users : 138
UTS App Customer care number for Secunderabad users : 138
UTS APP CUSTOMER SUPPORT EMAIL IDS :
utsonmobile_mum@cris.org.in (for Mumbai users)
utsonmobile_che@cris.org.in (for Chennai users)
utsonmobile_del@cris.org.in (for Delhi users)
utsonmobile_kol@cris.org.in (for Kolkata users)
utsonmobile_sec@cris.org.in (for Secunderabad users)
Download UTS Mobile App : The app is currently available for
Android - https://play.google.com/store/apps/details?id=com.cris.utsmobile
Windows - https://www.microsoft.com/en-us/store/p/uts/9nblggh084b2
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Money deducted by Alok Patel:
(4 of 5)
I tried to book a seasion ticket through UTS app at 5th OCT 2019, but ticket is not booked....but the money is deducted through my credit card bank account two times.
RS 406 is deducted two times.
Kindly look in this matter and refund the money ASAP.
My registered mobile no. is 9156522625
by Jaison:
(4 of 5)
Dear Sir& Mam,
For you kind information .yesterday I have upload money(612Rs) from credit card to Rwallet , the money was not credit Rwallet,but money was debited from my account . again today evening I was upload 102 rs from my credit card account again money was debited
Note:still amount 612rs and 102rs was not credit in RWallet and my credit card account
For your reference:
Icici credit card account no:5241933891274003.
UTS user id:9566048278.
1)INR612.74 debited on Credit Card XX4003 on 08-Oct-19.Info:IRCTC UTS.Avbl Lmt:INR11,387.87.Call 18002662 for dispute or SMS BLOCK 4003 to 9215676766.
2)INR102.12 debited on Credit Card XX4003 on 08-Oct-19.Info:IRCTC UTS.Avbl Lmt:INR10,324.01.Call 18002662 for dispute or SMS BLOCK 4003 to 9215676766
Kindly look up the issues and update asap.
Ticket transfer by Rekha:
(4 of 5)
I have a season ticket which will expire by mid of November. Somehow my mobile was damaged and unable to charge it and hence I had to brought a new one. But I am unable to move the old ticket to a new mobile. Because of that, I have to again buy the ticket.I had lost my amount.
Custom care by Tomosa Sarkar:
(4 of 5)
Customer care number for Kolkata(Howrah,sheldha) is not working..I want to revert my surrender wallet.I can't do it ..
UTS help me by A hossain:
(4 of 5)
Sir
Good morning .uts wallets 200 recarge keya fir balance nehi Aya sir .please help
Mobile number blocked by Subba Nara Simha:
(4 of 5)
Please reactivate my Mobile number 9886521957 for uts. UTS is very crude system..it is still processing my wallet closure for 2 years.. ridiculous
Send by Arvind Gautam:
(4 of 5)
Me do bar recharge Kiya hai 100+100 abhi tak hamre wallet me balance Nahi so Kar Raha hai .hamari problem ki thik Kiya jay
Asked for extra money by ticket vendor by Alok baghel:
(4 of 5)
Dear sir/mam
I asked for ticket of sangam express from skb jn to meerut city jn he gave me ticket via gjb route. He asked for extra money. I told him about this he forcelly gave this and his behavior is not good.
Sir/mam please solve this problem
Money deducted but ticket not booked by Gopal sapkal:
(4 of 5)
Sir ,16-01-2020 trying to book tickets season MMTS tickets but ticket not booked but money deducted my upi through .
I call and complaint but my problem not resolved yet ....
Responding like .....
Thank you for lodging complaint with us. Your Complaint Reference Number is: 2020011602712
Your Complaint 2020011602712 has been closed. Please give your feedback on https://railmadad.indianrailways.gov.in/madad/feedback.jsp?id=2020011602712
Please try to understand your costumer problem and not understanding need to book again tickets or not even when tickets money refund ? Please clarify tickets please help us.
Thanks ans regrets
Gopal Sapkal
9420406587
by Srikanth:
(4 of 5)
Wallet settled kotanu amount refunded raladhu I'd change chasanu iogin kavatam ladhu
No Gateway Payment by Latikesh bhosale:
(4 of 5)
I have Local Pass in UTS app but other payment mode is not working properly very slow app
fund deducted by tanuja:
(4 of 5)
i book ticket on sunday at 9feb2020 but amt will be deducted when i received my amt
by Rejaul Sardar:
(4 of 5)
Plese help me my uts mobile ticket not showing plese help me my mobile number 7908184032
UTS APP NOT WORKING - Not able to use active 1st Class Pass. by Ramsumer Nishad:
(4 of 5)
Dear Team,
My User id is : 8080087575
I have an active 1st class pass but not able to use it because after re-installing the UTS app not able to login it.
It is giving error as “Please login using registered handset or give handset change request from www.utsonmobile.indianrail.gov.in” however I have not changed my handset.
Please help to activate it.
UTS season pass cancellation by Lalit:
(4 of 5)
Dear Team,
I had bought a monthly pass on 04th April, which i misplaced at home, i inquired at virar ticket counter whether i can ask for duplicate , they denied ,later i bought monthly pass again through UTS application on 11th april,Now i found my old pass & looking for cancellation of new pass which i bought from UTS application,again i went to UTS window @ virar counter they again denied me , they said it can not be cancelled, i wonder neither you can issue me a duplicate pass which i misplace nor you can cancel my UTS pass.
I request you to cancel my UTS pass & refund my money
Season Ticket Name space is required to increase space for name and my name not taken small space in uts app by Satyvir Singh Rohilla:
(4 of 5)
Name Space is required to increase and also in Registration Name as early as possible and issue immediately update in UTS App and send my objection to developer team to increase character space in name column as well as registration name
by Govind Varshney:
(4 of 5)
uts app not work my phone my mst is 3 months avilable
Ticket issue by c.vamsi Krishna:
(4 of 5)
I used UTS app on 09/12/2021 for the purpose of renewal the season ticket but unfortunately transaction was cancelled due to technical issue transaction ID(134304060610) RS:275.73 debited in my account but was not issued sir please refund my amount sir
Unable To Login in UTS App by FAIZAN SIDDIQUI:
(4 of 5)
Dear Team,
Recently i have applied for seasonal ticket from UTS App that also provided to me in the UTS App, but today i have changed my phone due that I'm unable to login in UTS App.
Kindly help me regarding this to resolve my issue.
Regards,
FAIZAN SIDDIQUI
Complain by Shiv karan:
(4 of 5)
It's train ticket issue
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