UTS App Complaint & Customer Care Number
UTS App Complaint & Customer Care Number
UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.
Paperless ticket has been enabled in entire Chennai suburban section entire Mumbai suburban section and New Delhi–Palwal section in continuation of Paperless ticket now Season and Platform Tickets are introduced. In addition to that now ‘Change Handset’ feature is introduced which is used to Change passenger old handset to new one and active Season Ticket will transferred from old handset to new one.
UTS APP CUSTOMER CARE SUPPORT NUMBERS:
UTS App Customer care number for Mumbai users : 7045033646
UTS App Customer care number for Chennai users : 9840931998
UTS App Customer care number for Delhi users : 011-23361955
UTS App Customer care number for Kolkata users : 138
UTS App Customer care number for Secunderabad users : 138
UTS APP CUSTOMER SUPPORT EMAIL IDS :
utsonmobile_mum@cris.org.in (for Mumbai users)
utsonmobile_che@cris.org.in (for Chennai users)
utsonmobile_del@cris.org.in (for Delhi users)
utsonmobile_kol@cris.org.in (for Kolkata users)
utsonmobile_sec@cris.org.in (for Secunderabad users)
Download UTS Mobile App : The app is currently available for
Android - https://play.google.com/store/apps/details?id=com.cris.utsmobile
Windows - https://www.microsoft.com/en-us/store/p/uts/9nblggh084b2
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Not renvial season ticket by Rajesh kumar:
(4 of 5)
Dear sir/madam
Today my lost date at season renvial date but UTS app am using tat app not working today morning itself till now... "unfortunately the transaction has failed..
Please try again.transaction has failed"this is that problem so please do it this problem done quickly and give good feedback sir.
Than and regards
D.Rajesh Kumar
Ph-9791077761
Amount debited but no ticket issued by Savitha:
(4 of 5)
I was trying to book ticket through net banking (SBI), my amount got debited from the account but no ticket got issued.
There was no transaction record and no refund.
Please refund the amount.
Refund the deducted amount by Partha Das:
(4 of 5)
I was trying to book ticket through net banking (SBI Bank), my amount got debited from the account but no ticket got issued.
There was no transaction record and no refund.
Please refund the amount
Partha Das, 9232761568
Hello Sir by Amit kumar chaudhary:
(4 of 5)
Sirr meujhe patel nagar location di gayi thi jaha par ek bhi order nahi ate hai aur mujhe Ab
Anand Vihar ki location chahiye T.L. ka no. Manga to dete nahi hai
Amount deducted but the ticket not issued by Umi:
(4 of 5)
Worst experience in UTS, 60 Rs amount deducted but ticket not issued 4 times, after 10 days also not getting any refund amount, very worst experience
Amount deducted but no tickets issued by Sharif Rehman:
(4 of 5)
Very bad. Amount got deducted from my bank account on 3rd sept 2018 of Rs 30.64/- and no tickets booked. No record of transaction either on the app. No responses to my several emails sent to crutscentre@gmail.com. The customer care number 138 is always not reachable. Bank is responding that the vendor has claimed the amount. But no replies from the railways. Tried calling irctc customer care, they says that they look only after irctc app related queries and not UTS app related. Very pathetic app and very bad customer service. Infact no customer service only. Is this the way Indian railways work. Very bad indeed.
Wallet Amount is not credited by Sukumari:
(4 of 5)
i recharged my uts wallet on 14th Sept 2018.The amount is not added to my wallet but amount is debited from Bank A/C. My Mobile no. 9908603446.
APP NOT WORKING by MOLLY DAS:
(4 of 5)
UTS NOT OPEN MY NEW MOBILE , ITS SHOW CRITENCIAL ARE NOT VALID
by Prasad Gharat:
(4 of 5)
Online payment problem...show error msg...
Amount deducted confirmation done by its but Ticket not issued by Aditya kumar pandey:
(4 of 5)
Sir balance deducted by uts ticket system
and confirmation found for ticket; but Ticket not shown in booked history plz solve my problem.
Refund rs 268.65 by swaroop nandeshwar:
(4 of 5)
On 5th of nov 2018 i try to renew my pass through UTS app the amount is debited from my account but pass is not genrated.
kindly refund my money the details of transaction is given below
Uts registered mobile number: 8369110056
Email: swrpnandeshwar112@gmail.com
Amount: Rs. 268.65
Transaction Date: 05/11/2018
Time of transaction: 9:23 am
From: SWAROOP RUPAM NANDESHWAR (swrpnandeshwar112@okaxis)
Issuer Bank: Union Bank of India
To: governmentPayeTim (government-PayeTim@icici)
Google Transaction ID: CICAgKDC8vy9ZQ
UPI Transaction ID: 830909621293
Complaint for tickets not showing by Rupali Mandal:
(4 of 5)
Complaint for tickets amount debeted but ticket not showing.kindly resolve this problem.
Amount not received in my UTS wallet by Sayed Mansoor ahmed:
(4 of 5)
Hi my name is Sayed and my register number8097860066 and I done recharge 14/12/18 900rs by Bhim app but amount not received in my UTS wallet...I am so harresment on this type of service ....pls help me and slove my issues immediately
UTS-Forget passwrd but OTP not received by virendra kumar sharma:
(4 of 5)
Please inform me my passward for UTSon my E-mail.
U T S by mohd ishrat ali:
(4 of 5)
NOT TTICKET BOOKD R WALLET
Amount not refund by sandeep srivastava:
(4 of 5)
Sir,
I tried book season pass ticket ( one month) through UTS app from sonipat-snp to okhla on dated 5-3-2019 and amount of Rs. 270/- is deducted from my account but season ticket is not issued.
please resolve or refund my money at earliest.
details are as follow.
My registered mobile no. 9810758095
Transaction Date 5/3/2019 time 7:56:23
Amount Rs. 270
Transaction Id 906431446211
irctc uts Rs 270
PayeTim-8796946@PayeTim
money not received by sandeep srivastava:
(4 of 5)
I book season ticket sonipat to okhla. i pay Rs. 270/-. through bhaim app. but season ticket not issue. till date money not received.
detail are below
irctc uts PayeTim-879646@PayeTim
amount pay 270/-
date 5 march 2019 time 7:56:23
registered mobile in uts 9810758095
kindly refund my money
name sandeep srivastava
till date amount not refund by sandeep srivastava:
(4 of 5)
Sir,
I tried book season pass ticket ( one month) through UTS app from sonipat-snp to okhla on dated 5-3-2019 and amount of Rs. 270/- is deducted from my account but season ticket is not issued.
please resolve or refund my money at earliest.
details are as follow.
My registered mobile no. 9810758095
Transaction Date 5/3/2019 time 7:56:23
Amount Rs. 270
Transaction Id 906431446211
irctc uts Rs 270
PayeTim-8796946@PayeTim
Mistakenly r-wallet has been received by Subrata Das:
(4 of 5)
Mistakenly r-wallet has been received!please reopening my r-wallet.
Mistakenly r-wallet has been received. by Subrata Das:
(4 of 5)
Mistakenly r-wallet has been received. Please r walletis reopening mo 9635235227.
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