Home Complaint Contact सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

New Delhi Railway Station Customer Care Enquiry Numbers, Complaint and Reviews

Indian Railway Date: 06/26/2017
New Delhi Railway Station Enquiry Numbers Delhi new delhi railway enquiry number contact number delhi railway enquiry help line no new delhi railway police phone numbers new delhi railway reservation enquiry office delhi centralised railway enquiry east west north south zones shahdra railway station Railway Magistrate contact numbers

- 139
- New Delhi, Delhi – 110001 (Map)
- Railway Enquiry: https://www.justdial.com/Delhi-NCR/Railway-Enquiry?rloop=1
- www.indianrail.gov.in
- www.trainenquiry.com: https://enquiry.indianrail.gov.in/ntes/

New Delhi Railway Station Enquiry telephone number
Automated Enquiry (English)    1330
Automated Enquiry (Hindi)    1335
General Enquiry    131, 23366177, 23348787
Railway Reservation    23348686
Reservation Enquiry    1345, 1335, 1330
Centralised Railway Enquiry    23366101, 1330/1/2/3/4/5/6/7/8/9
Train Running Position     23313535, 23717171

Answering Machines
North     Arrival : 1331. Dep : 1336
East    1332
West    1333
South    1334

Reservation/Departure Enquiry:     1330 (English) 1335 (Hindi)
New Delhi Railway Station    23364004, 23732714
Station Supdt    23734073

Delhi Railway Station
Station Supdt    23562389, 23662383
Govt. Railway Police    23961522
Nazamuddin Railway Station
Station Supdt.    24619748
Railway Police    24616743
Sarai Rohilla Railway Station- Station Supdt    25723267
Govt. Railway Police    25724802
Delhi Cantt. Railway Station    25691186, 25693846
Daya Basti Railway Station    25104350
Shahdara Railway Station    22285251
Okhla Railway Station    26311661
Sarojini Nagar Railway Station     24673280
Railway Magistrate (Delhi)    25583057
Railway Magistrate (Gaziabad)    2711847

Reply / Feedback / Contact Complaint

Related Infomation

  • IRCTC Customer Care Toll Free Number, Helpline Numbers
    Indian Railway / Central Delhi / Delhi
  • Indian Railways Customer Care Number , IRCTC Customer Service Tollfree Phone Number
    Indian Railway / Central Delhi / Delhi
  • IRCTC ticket refund customer care number
    Indian Railway / Central Delhi / Delhi
  • IRCTC Customer Care Toll free Number Email Support
    Indian Railway / Central Delhi / Delhi
  • NF Railway Emp. Con. Co-opt. Stores Ltd 
    Indian Railway / New Delhi / Delhi
  • Tehsil Sai Indane Bhoranj 
    Indian Railway / New Delhi / Delhi

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Unsafe journey in female coach . by Ruma pathak:

    (4 of 5)

    Please,provide one or two police officers in femal coach for safety,as train no.64534,64425 I find male are travelling as they don't care for any rule and regulations. Please do necessary action.

    Water cooler damaged and water wastage regularly on Plateform no 2 and 3 by Sambhav jain:

    (4 of 5)

    Hi someone please repair water refrigerator having alot water wastage. I saw this instance on plateform no 2 and 3 please check and repair the same.help us from water crisis.

    Prasad by Jyoti Prasad:

    (4 of 5)

    I wanted to travel by Mumbai Rajdhani Express to Mumbai central From New Delhi Railway Station. I want to book my Motor Cycle along with me Kindly tell me the procedure of booking and how advance I should come to station along with my Bike.
    Thanks
    Jyoti Prasad

    Complaint by Jignesh Tandel:

    (4 of 5)

    Dear Sir,
    Good morning!!

    We are 100s up passengers daily travelling with 59038 (Surat -Virar shuttle ) from pardi (PAD) to Borivali (BOV ) since last 4 year.
    In this we have faced problem with siding of train at Udvada (UVD) daily. Due to this we have missed connected train from vapi i.e. Flinge ranee superfast (

    MST do not issue between hazarat nizamuddin to mathura by Amit kumar:

    (4 of 5)

    respected sir,
    when i m going to tugalkabad railway station and your employee talk to me when i say plzz issue my mst between hazarat nizamuddi to mathura junction..then employee reply me we do not issue mst between tkd to mtj.
    it was right or wrong sir
    i m upset your service
    plzz solve my problem

    Complaint against wrong information by Rajinder mahajan:

    (4 of 5)

    Book ticket by 22455 from new Delhi to chandigarh on 07/10/18 when came to New Delhi railway station to take train no information is provided of train as we check running status of train before leaving home witch shows train is just 5 minutes delay. If railways don't want to congest their railway stations at least don't harras travellers by giving wrong information

    Regarding the complaint against employee sanjay by Gaurav:

    (4 of 5)

    Respected sir myself Gaurav Gupta going from New Delhi to Amritsar dated.18.11.2018. pnr no 2614448293. Employee name sanjay whose duty is at outside of waiting room ac common for gents and ladies platform no 1. Said employee misbehave with me and asked me to give rupees 500 to enter in the waiting room. I denies it. Even that employee misbehaved with my wife. Kindly do proper action
    My no is 9914650505

    Regarding the complaint against employee sanjay by Gaurav:

    (4 of 5)

    Respected sir myself Gaurav Gupta going from New Delhi to Amritsar dated.18.11.2018. pnr no 2614448293. Employee name sanjay whose duty is at outside of waiting room ac common for gents and ladies platform no 1. Said employee misbehave with me and asked me to give rupees 500 to enter in the waiting room. I denies it. Even that employee misbehaved with my wife. Kindly do proper action
    My no is 9914650505

    Counter service solw by Md Aamir:

    (4 of 5)

    Aap log kiya kar rahe hai 10minutes me ek ticket nikalta hai aap logo ko kiya cheez ka paisa milta hai 3 ghanta baithne k Baad bhi ticket nahi milta hai or counter ko band kar deta hai counter ka time se 2 ghanta pahle hi counter ko band kar deta

    Thieft bag by Intjar ali:

    (4 of 5)

    Sir,
    My name balbir kathat beawar rajsthan se hu.mera bag old delhi jn se date 02/01/2019 ko 1500hrs pr mco ke pass se chori ho gya tha.m njp se aya tha aur ajmer ke liye train me ashram se jana tha.tabhi mera bag wha se chori ho gya aur usme saman meri docoment service cert.,bank cheaqe book,move order& mrei kuch cloths h usme to pls aap mera bag dhundhne ki request h.

    Enquiry by VIRENDER SINGH:

    (4 of 5)

    I am taking first time train from SVDK to NDLS in 3AC of 12446 (Uttar S Kranti) but want to know that whether there is facility of bedclothes provided to passenger in train or not.

    I given 500 rupees to ticket collecter but he exchange my note with 100 rupees then he told you have given only 100 rupees. by Omkar:

    (4 of 5)

    Today evening near about 21:13 I have taken general ticket from windows counter.
    I given 500 rupees to ticket collecter but he exchange my note with 100 rupees then he told you have given only 100 rupees.And finely again I have given 500 hundred rupees.
    My ticket number- A 69712176 & ticket print time is 21:14.my journy ticket from NEW DELHI TO ALLAHABAD.

    Thanks & regards
    Omkar

    Complaint regarding platform ticket by Simran porwal:

    (4 of 5)

    Today I came to new delhi railway station with my friends as I had to board the train as we were late we were not able to buy the platform ticket
    So while they were returning the police man fined them for 1000rs.
    For a platform ticket worth 10rs they were charged 1000rs which is completely wrong even punishment for spitting and smoking is much less than this.
    It was only a way to threaten the college students and ask them for bribe by harassing them
    It is completely wrong.
    Action should be taken against this corruption

    Mr by Ashish arora:

    (4 of 5)

    I am traveling to ndls to gondia my pnr no.2163112244 traveling date 11/6/19 there is no water available at platform no.15 wendors are selling cold drinks and other items

    Excess amt by Aakash derp:

    (4 of 5)

    Dear sir I give Rs 500/-to your tkt counter staff at DELHI CANT RAILWAY STATION for purchase of two tkt for Mahendergarh at 7.08 am under tkt no 64745407.But due to misunderstanding your staff sey that I give Rs 200/- to him.He return Rs 60/-to me.Due to shortage of time I am unable to stand their.So requests to you pls investigate this matter and return balance Rs 300/- to me as early as possible.My contact no is 9871102472

    Behaviour of employees is very rude by Gurwinder singh:

    (4 of 5)

    On ticket counter employees don't have any manner how to speak. They were shouting like a mad person.

    About parcel package by Kamar singh:

    (4 of 5)

    Parcel PRR No 1004273646 DT 11 Aug 2019 not recd so for from New Delhi to Ambala Cantt

    TOILETS NOT CLEANED BEFORE DEPARTURE TRAIN 20802 by Sunil Kumar Sharma:

    (4 of 5)

    It is submitted that train 20802 started from New Delhi with dirty and uncleaned toilets. Passages having seats near toilet are sitting in bad smell. Seat no. 1 in S-8 PNR 2847211814. Thanks for complaing system. Hope shall understand problems of pessangers.

    Complaint of new delhi railway station parking area is used as washroom by Promila Goyat:

    (4 of 5)

    Today i have to catch janshatabdi from new delhi to dehradun so i m waiting in parking area in new delhi railway station in my car a person came in fron of car without noticing that car is on or someone is sitting inside the car he started doing urination in front of car and when we tried to say him he say that he sorry and he has not done a crime this is india modi ji is expecting from people khule mei soch kindly do something so that this thing will not happen again some one should take care collie and other persons are doing same thing in parking lot openly

    Not refund by Maruti jadhav:

    (4 of 5)

    My train was cancelled on 21 April and yet I didn't got my refund money.
    PNR no. 8529667559
    So kindly take further action for it
    Thank you.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply