Cochin International Airport

Airport Contact Number Date: 02/24/2014
  • State :  Kerala
  • City :  Kochi
  • Address: Kochi Airport P.O., Nedumbassery Kerala – 683 111
Cochin International Airport is located in Nedumbassery (a suburb), about 30 km northeast of Kochi in Kerala, India. It is the busiest and largest airport in the state. The airport handles about 13,000 passengers every day. There are 9 domestic airlines and 17 international airlines connecting Cochin with nearly 30 destinations countrywide and worldwide. Cochin Airport is the primary base for Air India Express. It is the focus city for Air India, GoAir, IndiGo, Jet Airways, JetLite and SpiceJet. This international airport is the first airfield in India which is developed under a public-private partnership model. Contact customer care number for more information.

Cochin International Airport Limited
Kochi Airport
P.O., Nedumbassery
Kerala – 683 111,
Kerala, India.
Telephone Number: +91 484 2610115

Customs Superintendent: Tel: 2610077

Customs Station Duty Officer: Tel: 994777800

Immigration Dept – Office: Tel: 2610028

The airport has both arrival hall and departure hall. Both halls have a capacity to handle about 1,200 passengers per hour separately. There are 27 Emigration counters available at Departure and 23 Immigration counters at the Arrival Terminal.

Passenger airlines operating from Cochin Airport are: Air Arabia, AirAsia, Bahrain Air, Emirates, Etihad Airways, GoAir, Gulf Air, IndiGo, Jet Airways, JetKonnect, Kuwait Airways, Air India, Air India Regional, Oman Air, Qatar Airways, Saudia, SilkAir, SpiceJet, SriLankan Airlines, Tiger Airways,

Cargo airlines are Blue Dart Aviation, Emirates SkyCargo, Etihad Crystal Cargo, Qatar Airways Cargo and Saudia Cargo.

Facilities available at Cochin International Airport are namely Waiting Area, Prepaid Taxi (CIAL), Currency Exchange Bureau, Tourism Information Centre, Hospital Counter, Baggage Claim / Screening, Book Shop, Coffee Kiosk, Public Conveniences, computerized Check-in Counters, Postal Service, STD/ISD Telephone Booths, Restaurant & Lounge, Executive Lounge, Reserved Lounge, Baggage Scan, Currency Exchange Bureau, Medical room (AIMS), etc.

There are two Customs channels and 10 custom counters for ‘arriving’ and departure passengers namely Red and Green Channels.

Passengers can shop world-class brands and products at reasonable price from the Duty Free Shop in the airport. There is parking facility to accommodate up to 1,500 four wheelers. For more information, dial contact number of Cochin Airport.

Cochin International Airport Limited
Kochi Airport P.O., Nedumbassery
Kerala – 683 111,
Kerala, India.
Tel: +91 484 2610115
Tel: +91 484 3053000
Tel: +91 484 3053300
Fax: +91 484 2610012

Regd. Office
GCDA Commercial Complex
Marine Drive, Cochin – 682 031
Kerala, India.
Phone Number: +91 484 3053000
Tel: +91 484 3053300
Tel: +91 484 2374154
Fax: +91 484 2610012

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    deficiency in service. by JYOTHISHKUMAR:

    (4 of 5)

    I am a regular user of CIAL
    .
    In view of the recent incident at one of our airports , I would like to bring to your notice the issue of substandard behavior from the CISF staff.
    The attitude of CISF staff when interacting with passengers is , disgusting , to say the least.
    It will be in the interest of all concerned ,to address this issue & resolve it , before it reaches alarming proportions.

    CIAl lagguage complaint by nudheer:

    (4 of 5)

    yesterday night 17/7/2015 . i recieved my led tv with broken glass. at cochin international airport.
    totaly careless CIAL staffs.

    lost baggage MI467 by SAM BABY:

    (4 of 5)

    my brother in law Mr Jeff Varghese travelled on 24.07.2015 from COK - Singapore-New Zeland lost his one of the baggage out of 6 he loaded in the flight upon arrival in NW. the detail of the baggage

    Flight#MI467 , lugguage TAG#MI436736

    as per Singapore airline the baggage has not been loaded/scanned into the flight from boarding.

    Kindly look into all the possibility to trace the cargo.

    Wallet lost by Nithin Kurikanat Radhakrishnan:

    (4 of 5)

    Sir,
    Today while I travelling in your airlines to Jeddah via Abudabi from Kochi,India , I lost my Money wallet.I inform this matter to cabin crew in EY 311( AUH –Jed),she noted my details regarding the lost item. The wallet is in brown colour contains 500 Saudi Riyals ,2000 Indian Rupees,Indian Banks Atm Cards,Saudi Banks ATM cards etc. Please do needful to search in Cochin waiting lounge(Gate 3).My details is herewith given below.Seeking your kind support.
    Nithin Kurikanat Radhakrishnan
    EY 247 –COK to AUH
    EY 311-AUH to JED
    Date of journey 28 July.
    Indian Mobile:00919961212120
    Saudi Mobile:0096502861261
    Nithin.kr@rediffmail.com
    nithinhoc@gmail.com

    Baggage lost by Udayan Panicker:

    (4 of 5)

    Kochi
    29.07.15

    Dear sir

    I came from Kuwait on 28th July by KU351 at 4.40am and i lost my shoulder bag somewhere in the Airport between Immigration counter and Duty free shop.

    Contents in the bag was my medical treatment file, sweets, perfume and some home made food.

    Its a Laptop shoulder bag, blue colour, Cappa brand.

    I have approached the service counter and they asked me to submit a complaint in white paper and I did so.

    Kindly do the necessary to find my bag.

    Thanking you
    Yours sincerely
    Udayan Panicker
    Mob: 9048434870

    Long time parking at passenger picup area at Int arrival by Jomon:

    (4 of 5)

    Sir ,I have already noticed the terminal manager about the subject few months ago directly. The car parking management is only eager to collecting parking fee. We are suffering verymuch when raining. So please do the steps to utilise the facility to the passenger. With regards;Jomon.

    Theft of a tablet a the security check by Imane El Maanni:

    (4 of 5)

    Hello,

    I was taking a flight from cochin to Kuala Lumpur at 23h30 yesterday. When i passed the security check, i didnt check my belongings because i couldnt imagine employees at security check can steal while on duty and then i realized that they kept my tablet. I have no words to express how i feel about being stolen at a security check airport. Its just unbelievable and i am thinking about pressing charges against the airport.
    Regards,
    Imane El Maanni

    Visa related issue by Shoja jose:

    (4 of 5)

    I am shoja jose residing in cochin. I have travelled to doha two times u nder tourist visit visa.The two times immigration officer try to block my visit.whats the reason behind it.i want a genuine explanation.tourist visa means a visa that allows a person to visit a cou try as tourist.no sponser is needed for this visa.then why always trying to block my visit.if again this happens i wil take this issue to high officials.As i am lady they are behaving very badly.

    by Naseera Ashiq:

    (4 of 5)

    Lost laptop and documents

    Mr. by THOMAS MATHEW, SYDNEY:

    (4 of 5)

    Hi

    I am an Indian origin Australian. I am very frustrated about the attitude of the Immigration officers at Cochin Airport. Most of them unfriendly, unhelpful.

    As a person travel around the world this airport staff is the worst in the world.

    Please train them customer service.Since they are the first point of contact to the State, they should be polite and helpful.

    Thanking you

    Thomas Mathew, Sydney, Australia

    Missing passengers by Paul Sunny:

    (4 of 5)

    Dear Sir
    I would like to bring to your kind attention that two passengers traveling from Kathmandu via Delhi to Kochi by Air India 048 arriving on 18-Apr-2017 at 21.10 could not be located by us at the airport.

    We called Air India toll free number and they informed that passengers have boarded from Delhi.

    Kindly assist in case they are stuck at CIAL immigration.

    Highly appreciate your immediate response to this email.

    Thank you.

    Paul Sunny
    Mob : 7559981214

    Baggage missing by Manjuvijeesh:

    (4 of 5)

    We lost our baggage (Ben ten trolly bag ,green colour) on 06/08/2017,please help us

    Mr by Paul Mudathotty:

    (4 of 5)

    Sir,
    On my way to Indore from Cochi on 4th April by Indigo flight (6E 369) I had a very bad experience from the cial security. I happened to have a foreign lighter in my hand baggage. It was included in my bag inadvertently. I came to Kerala by train. It was packed in the bag at that time. While returning it happened to be in the handbag. The security showed an extraordinary interest in capturing it, considering It as contraband. It was without any fuel inside and could do no harm to anyone. I would like to get it back as it is very precious to me. Why do you snatch a precious thing from its owner without any valid reason. Please advise me where should I lodge a complaint to get it back.
    Sincerely yours
    Paul Mudathotty (9424696394)

    Mr by Paul Mudathotty:

    (4 of 5)

    Sir,
    I was a traveler by Indigo flight to Indore 6E 369 on 4April, 18. I want to get back the fuelless lighter confiscated from me without sound reason.
    Truthfully yours
    Paul

    query about ECR . by JOBY JOSEPH:

    (4 of 5)

    Good morning sir,
    Am joby am working in Qatar.I wish to bring my Mother and wife to Qatar for one month on arrival visa .My mother now 56 age,kindly inform to me my mother travel to qatar on arrival visa?her passport ECR any issue regarding the ECR.

    Canada work permit by Vishnu V:

    (4 of 5)

    Sir Which documents are need for canada work permit
    Hiw to get work permit Plz sent me to the full deatails about canada work permit thank you

    Logistics Jobs Enquiry by Rahul Ramesh:

    (4 of 5)

    Hai sir,...i need to know whether theres any job vacancy in air cargo department in cochin airport.If yes, whom should i contact to know more details of my query.
    please do provide me more details.

    Thank you.

    shares of cial by SUBRAMANIAM V K:

    (4 of 5)

    would like to know the e mail id of department handling transfer of shares

    ECR by Jiju:

    (4 of 5)

    Dear sir,
    I am working in Qatar. I want to bring my family for 15 days honourable visa. ECNR required or not. Please can you give the details.

    information reqd by alice jacob:

    (4 of 5)

    I have my ticket booked for vancover, canada I would be travelling by jet airways operated by jet konnect from cochin to bombay and flight no. is 2825 Would u let me know from where should I get in the check-in procedures done and board the flight - from international terminal or domestic. Shall be grateful for ur prompt reply. Thanks.

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