New Holland Customer Care Number & Toll Free Helpline Office Address Email Id
New Holland Customer Care Number & Toll Free Helpline Office Address Email Id
New Holland is the company which manufactures Agricultural product’s like Tractors. In India they have very good market. They have various models of Tractors and some of them is listed below.
New Holland Customer Care & Toll Free Helpline- 1800 419 0124
New Holland Delhi Head Office Address-
New Holland Fiat (India) Pvt. Ltd.
Plot No-09 Suite No–301
Copia Corporate Suite
Jasola District Centre
New Delhi- 110025.
Phone: +91-11-49024000
Fax: +91-11-49024015
New Holland Registered Office Address-
New Holland Fiat (India) Pvt. Ltd.
B1-207 2nd Floor BOOMERANG
Chandivali Farm Road Near Chandivali Studio
Andheri (East)
Mumbai- 400072.
New Holland Social Profile Pages-
Facebook Page- www.facebook.com/pages/New-Holland-Fiat-India-Pvt-Ltd/
Twitter Page- twitter.com/New_Holland_Ind
Google Plus Page- plus.google.com/111457590077186145690
Youtube Page- www.youtube.com/user/NewHollandFiatIndia
New Holland Important Link’s-
Contact Us- newhollandindia.co.in/plant-and-offices.aspx
Sales & Services/Email ID- newhollandindia.co.in/sales-and-service.aspx
Official Website Address- www.newhollandindia.co.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Getting frustrated of 6010 by Sengottiyan:
(4 of 5)
I bought 6010 last year and all went until I am having issues with gears box. Yes the gears went off and my vehicle was in mid of road. Unable to move even to the service center. They agreed to change the gears but my concern is why the hell is happening frequently?
Are you people playing with my money by selling a worst product?.
I need a detail explanation about this.
Bad service of your delear by Sourabh Kadam:
(4 of 5)
Hello,am from Latur district in Latur city Maharashtra. am your loyal customer since 15 years, we have 4 tractors of our company, but some days ago when am go for the regular check up of my tractor, the delear of our side which is situated in LATUR district in LATUR city Maharashtra he give me bad service..
My problem is for tier bearing of one side but he distory whole bearing of my tier as well as some other parts related to the tier.. So am suppose to pay 1500rs form me but they have collected 12,500rs from me..
Sir this is not my mistake.. The mistake is from your side and you collect money from me.which is 5 times extra from my expected money..
When I talk to delear he treat me in wrong language in didn't support me..
Sir this is not a right way to treat the customer.
In this there is not my mistake. The mistake is from your side and because of you I paid 11,000rs extra money.. This is not a small money.. We are farmers.. And for us this money means a lot..
My mistake is only that's I purchased your tractor..
VJV by SHUBHAM JAIN:
(4 of 5)
NEW ENQUIRY AND CONTACT NO. IN GWALIOR
Dinema by Sangeri shivaraj:
(4 of 5)
Cinema damege prablam
Services issue by Naresh kumar:
(4 of 5)
Dear Team,
I am customer of Holland and recently purchased Holland 3630 special edition and very disappointed and dissatisfied with the product and more disappointed with the after sale services of your company.
I have invested my hard earned money in the product of your reputed company and i assumed that i will get best product and services but all this aspiration of customer like me gone in vain when my newly purchased tractor 3630 special edition started giving problem in lifting.
I have contacted customer care many time but n response from them, not even a single person form company has visited my place to know the situation.
After getting harassed i am writing this email. Please provide me with the solution at the earliest or else i have to take some harsh steps.
Name : Naresh Kumar
Mobile : 9050385109
Add : Village Dohar khurd , Dist Mahendargarg, Tehsil Narnaul, Haryana
Harsement service in berhampur,odisha by Lingaraj Padhy:
(4 of 5)
Sir in berhampur(odisha) the service is not good and his owner is a very bad and his staff also,
So I request to you please we are need help ur.I can't explain my problem
So I request you 7751857132 is my no please contact me.so I tell you my problem.. please
Your faithfully customer Lingaraj Padhy..
New Holland 3630 turbo super by Surender Bhati:
(4 of 5)
Mere pass 3630 turbo super tractor ha jo February 2016 me liya tha isme bahut Jayada problems ha
1.Is tractor ka color default ho gya
2.iski tube Dono side ki crack ho chuki
3.Lift ka distibuter aur Uska cover b fat gya
Mane Kai baar coustmer care walo ko b bola ha Lekin koi b meri problem solve nhi kar rha
Aur dealership ship wale to Galat language ka b upyog karte ha
Name Surender bhati
Mob no. 8053660222,9671805963
Village bayal
Dist mahendergarh haryana
Steering cylinder leak by Asghar Ali:
(4 of 5)
Not getting seals for steering cylinder of New Holland 3630 tx in barabanki dealer is selling the cylinder assembly please help
New tractor purchase by Shailendra Dangi:
(4 of 5)
I want to new tractor purchase new Holland 90 HP and 110 HP
tractors problm by ankit patel:
(4 of 5)
sir mere paas newhollend 3600-2 he iski disal khapt bahut he mene sorum par baat ki par koi eksan nahi liya me kya karu plz help me
by Shashikant Sonavane:
(4 of 5)
I have by 3600 from shahada dealer but after 3 year I know that his chasis no in jorhat Assam please solution for this complaint please contact me cell no 8378948918
Tractor complaint by Niravpatel:
(4 of 5)
Tractor complaint for 4years dielar is not answer
Help me now plzz
by amit sehrawat:
(4 of 5)
I want to voice call to enginer
Complaint by Manjeet singh:
(4 of 5)
Hello sir,I would like to inform you that I am owner of 3600-2 since March of 2018.There is an uncomfortable sound from engine and I complained 3 times regarding this to my dealer at Harsimrat enterprises kausalganj bilaspur but they did not make it correct. Since March I owned this tractor but company did not called for feedback. So please look into this matter as soon as possible.
My cont. NO. IS 9675544246 AND 9639646900
THANKS.
Newhollad 36002 by bhavesh:
(4 of 5)
I'm not satisfied in Holland company
I'm yes in 9month and liftside vill ollsils dameg
Tractor meter by Jagmeet Singh:
(4 of 5)
I have new holland tractor 3630 special edition and the meter of the tractor has been stopped so please resolve my issue
Tractor meter by Jagmeet Singh:
(4 of 5)
I have new holland tractor 3630 special edition and the meter of the tractor has been stopped so please resolve my issue my contact is 7297045513
Issues with New Holland Tractor by Muthamizhselvan:
(4 of 5)
Dear Sir,
I am Muthamizhselvan (S/O K.S. Kaliyamoorthy) from Ambiga Sugars, Pennadam, Cuddalore District, Tamil Nadu. We are using New Holland tractor since 2013 for our own agriculture purpose and facing lot of issues since we bought and there is no proper support / cooperation from Gobi Kannan Tractors, Cuddalore. The issues and communication with dealer is discussed in detail below;
From: (CUSTOMER DETAILS)
K.Muthamizh Selvan,
No.88, Pillayar Koil Street,
Kavanai, Mathoor (PO),
Virudhachalam (TK),
Cuddalore Dt., Tamil Nadu.PIN: 606001,
Mobile No: 8838915987 / 8248407582 / 6380370292
DEALER DETAILS:
M/S. Gobi Kannan Tractors,
No.3, 4 & 5 V.S.P.Krishnamoorthy Nagar,
Nellikuppam main road, Kondur,
Cuddalore - 607002,
Mobile No: 8570011643 / 9443321643 / 9894936433
gopikannantractors@gmail.com
SERVICE ENGINEER DETAILS:
Mr. Prakash (Mobile No: 8448789313)
TRACTOR INFORMATION:
Model of the Tractor : 3600 – 2TX Engine No: 1190900
Product Code : 509A02
Transmission No : H192096
CONCERNS WITH TRACTOR:
Crushing /Milling Sound observed from grown:
Crushing or milling sound observing since day one of purchase and it was reported immediately to the dealer but they said it is a normal sound of this model.
We had a doubt and wanted to confirm with other tractors of same model but unfortunately they don’t have any other tractors at that time of purchase and the situation made us to accept the vehicle.
The sound which is coming from grown, it is irritates the driver while driving and it is more than the engine sound.
To rectify this issue we haven’t shown the tractor to any other mechanics since we had strong belief on your service engineer & Dealer Gobi Kannan. If we could have shown or discussed with other than New Holland mechanics the issues could have settled down long back.
Clutch:
Clutch issue also observed since beginning and whenever we report to dealer, they just adjust and said it is working well. Likewise, we did thrice and by the time the clutch plate completely worn out within 1250 Hrs running. It is very less utilization for this tractor compare with any other brand tractors available in market.
The tractor mostly (around 80%) utilized for rotator purpose only, where the requirement of clutch is less and hardly the clutch pressed during operation.
Remaining around 20% of utilization for other purposes like cultivator and load pulling.
When we updated the case to dealer they said it is very normal for this tractor and there are tractors where the clutch plate changed below 400 hrs.
Compare with other tractors like John Deer, used mostly for rotatory baler where clutch is very frequently used while running but it is running more than 5000 Hrs whereas New Holland tractor is not even meeting 10% john deer clutch quality/utilization.
We have taken the tractor to the showroom for rectifying the clutch issue and tried our best to explain the case with dealer but they couldn’t listen and they have not responded properly for our queries / concern. They denied to do the service with the service warranty and finally we have paid completely from our hand (Bill attached).
Further, we have taken up the issue to Mr. Prakash (Service Engineer from New Holland), he visited our place and checked the tractor completely. He agreed that the issue associated with clutch plate only and he promised to help us to claim the amount what we paid for repairing to Dealer Gobi Kannan. But till now we didn’t get any communication from service engineer about claim and the issue persist with tractor.
Alignment of front tyre:
Alignment issue were observed during first free service itself but the mechanic tried to rectify the issue but it got increased and both the tyres were worn out completely within 450 Hrs. It is very very minimal usage compare to any other tractors. We have used only in fields and not in highways.
OBSERVATION FROM CUSTOMER (OUR) SIDE:
We have very wide experience in handling tractors and used many other brands of tractors since 1994. Also I am qualified Mechanical Engineer and knows better about the automobile and tractor functions.
Whatever the problems we are facing with New Holland tractor like listed, we never observed such issues in any of our previous tractors, and even we had one 25 years old tractor also. Whereas your New Holland tractor started troubling us since beginning in various routes.
FEEDBACK ABOUT M/S. GOBI KANNAN TRACTORS:
When we bought the tractor, dealer promised to open a service center at our nearby town Virudhachalam. But they are doing very limited services like oil service and small adjustments. They don’t appoint any qualified or trained mechanics at Virudhachalam.
For every small issue they are asking us to bring the tractor to Cuddalore which is very far from our village around 150km by two-way. They mostly try to avoid us and response is very very poor to the customers.
When we complaint about grown sound, the dealer and Service engineer asking us to pay in advance for repairing.
We are trying a lot to reach the higher management of New Holland Company since 2016 but these people were dissolves all our communications and they were not giving us any such opportunity to approach New Holland higher people.
It is clearly shown the people from New Holland (Service Engineer) and the dealer Gobi
Kannan has very good understanding and simply ignores our complaints.
DEMAND AND SUGGESTION:
Kindly take a note of our complaints and try to rectify in future versions of New Holland tractors. This was our main objective since beginning but the dealer is not allowing us to reach New Holland technical team.
We request you to send your technical team to investigate our tractor to know and rectify the issues but we don’t want anyone from Gobi Kannan tractors team because we had very bitter experience with the entire team.
Kindly give a proper training to all your mechanics employed by your dealers, because most of them are not knowing anything and they become service engineers. Instead resolving the issue, they create new problems.
We expect your swift response and permanent solution on above said queries and it is burdening us mentally. The issues we are facing continuously and it is forcing us to write mail.
We don’t want to highlight the same through any public Medias and expecting permanent solution from your side and I believe strongly that you will respond and respect my mail.
Thanks & Regards,
K.Muthamizhselvan
Kavanai,
10/02/2020
Raise to complaint by Patel sanjaykumar jashvantbhai:
(4 of 5)
I have use new holland 3230 since 2006.and i exchange my old tractor with new 3230 tx .But your delears rate variousan in all district.and i don't bought new tractor in other district.and i have miniman 90 thousand benefit in other dilears .Why
Defective Piece by Ashish sharma:
(4 of 5)
I bought a brand new tractor this piece is so defective tractor is full with dents on mud guard and tractor show plz resolve my problem otherwise i go to court and the dealing of our area dealer is so bad
Service issue | Complaint | Query | Feedback | Suggestion | Reply