KSRTC Customer Care 24×7 Helpline Enquiry Number & Complaint Email Id
Customer Care
Date: 11/15/2017
KSRTC Customer Care 24×7 Helpline Enquiry Number & Complaint Email Id
What is KSRTC ?
To full fill the needs of Public Transport’s, Karnataka State Road Transport Corporation (KSRTC) has been established under the Road Transport Corporation Act 1950 in the year of 1961. Government of Karnataka, has the whole responsibility to look after all affair’s and concern’s of KSRTC.
Latest Stat’s of KSRTC-
1- They have more 8,348 vehicles under there Fleet which travel’s more than 2.5 Million’s Kilometer’s per day.
2- On Daily Average, they have more than 26 Lakh’s commuter’s.
3- KSRTC cover’s more than 17 district’s.
4- Right Now, more than 37,019 peoples are working under KSRTC.
They also offer’s various safety measures for there passenger’s like Metal Detectors, CCTV Surveillance, Wireless Network, Security Guards and more.
Recently they have also launched an “Mobile Application” from where customer’s can also Book, Cancel and Check Seat Status. We have also seen on Internet that many of there customer’s search the question “How to Book Ticket ?”. So, our team has gather all data and will share it here.
1- Open its Official Website.
2- On the Homepage, You can see a dialogue box from where you can book ticket.
3- You have to provide Leaving From, Going To, Date of Departure and Date of Return.
4- In the End, Click on “Search for the Bus”.
5- After that. Select the Bus Type, Boarding Points and Dropping Point.
6- List of all possible Buses with the Route will be displayed along with the Price per Seat.
7- Select your Seat and Provide Name, Mobile Number, Email ID & Age.
8- Provide your Return Journey information and Click on Continue.
9- Online Voucher will be created with the provided information.
10- Make the Payment and You are Done.
After that, Customer’s can Check there “PNR Status” and those who want to “Cancel a Ticket” they can also do so from its Official Website.
KSRTC Customer Care 24×7 Helpline Enquiry Number
User’s those are having any kind of hindrance while in doing Ticket Booking, Cancellation of a Ticket and Checking “PNR Status” than there is a “Customer Care Department” which is created to look after all issues. Customer’s can also post complaint’s and queries related to Refund’s, Mobile Bookings and More.
KSRTC Customer Care Email Id- onlinerefund@ksrtc.org
Above email is created to look after only Failed Transaction and Online Refund. Normally, customer’s money will be credited back within 7 working day’s if not than they should mail following information to the above mail.
Registered User’s- OB Reference Number and Transaction Date.
Guest User’s- OB Reference Number or Email Id and Transaction Date.
Those who want to refund for cancelled ticket than they should also contact to the above email id.
KSRTC Customer Care Contact Number’s- 7618765800 & 7618765900
Above Number’s are operational in between 10 am to 5.30 pm from Monday to Friday. On Saturday from 10 am to 1.30 pm.
KSRTC Customer Care 24×7 Helpline Enquiry Number- 080 49596666
Passenger’s can contact “KSRTC Customer Care Department” with the help of above number. Customer’s can make query related to Refund, Complaint’s, Refund Claims, Cancellation, Ticket Booking and More.
Best thing is that its is operational 24 Hour’s 7 Day’s a Week.
KSRTC AWATAR Cell Contact Numbers- 7760990034 & 7760990035
Working Timings- From 7 am to 10 pm on all Working Day’s.
For Grievance related to Bus cancelled, Bus breakdown, Change in class of service (lower class operated), Bus did not pick-up passenger at pickup point, Complaints against operating Crew / Counter Staff / Booking agents and More.
Other Email Id’s-
For Cleanliness, Torn Seat’s & More- cmem@ksrtc.org
For Bus Breakdown, Bus Cancelled & More- gmtraffic@ksrtc.org
For more Contact Details, We urge all of there user’s to visit there “Contact Us” page where they could find all possible information.
KSRTC Social Profile Pages-
Facebook- www.facebook.com/KSRTC.Karnataka
Twitter- twitter.com/KSRTC_Journeys
Youtube- www.youtube.com/user/KarnatakaKSRTC
Q- How to Cancel Ticket ?
Visit this Link- www.ksrtc.in/oprs-web/guest/ticket/cancel.do.
Provide PNR Number, Transaction Password and Mobile Number.
In the End, Click on Search and On the Next Screen you can Cancel the Ticket.
Official Website- www.ksrtc.in
Please share your experience with us via Comment so that our other visitor’s can also get more information.
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There is no toilet rooms at 11:00pm by Veeresh:
(0 of 5)
Respected sir it is I inform you that there is no toilet rooms and bathrooms in the couple bus stand this the reason the so many peoples they are doing rest in outside toilet in bus stand land area it's so awkward so who is the responsible person please take care for this one are you done this one open for the 24 into 7 for the toilet and bathrooms then it's very Neat for the popular bus stand for public concerned
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