Air Asia Customer Care Number Office Address Complaint Email Id
Air Asia Customer Care Number Office Address Complaint Email Id
Air Asia is the Airlines of Malaysia and it is one of the Cheapest Airlines in World. It is a International Airline and anyone can book there Flights from there Official Site and through Customer Care Number.
They also provide Flight plus Hotel Service Only Flight Service Only Hotel Service and Car Service Also.
Air Asia Customer Care Complaint Office Address-
Customer Care
AirAsia India Pvt. Ltd.
Kempegowda International Airport
Ground Floor Alpha 3 building
Devanahalli Bengaluru
Karnataka – 56000.
Air Asia Customer Care Number- 1860 500 8000
Operating Timing’s- 8 am to 9 pm
Operating Day’s- Monday to Sunday
Air Asia Service Center Office Address-
Kolkata-
55A Mirza Galib Street Kolkata-700016.
Chandigarh-
SCO 193-194-195
Sector 34A Chandigarh 160034
Jaipur-
D2C Ground Floor Jaipur Tower
M. I. Road Jaipur 302001.
New Delhi-
A-10 Ground Floor
Lajpat Nagar Part – II
New Delhi – 110024.
Air Asia Sales Office Address-
Bangalore-
Airport Sales Counter No-16
Bengaluru International Airport
Devanhalli Bengaluru 560300.
Contact Number- 080-2558 8000
Chennai-
123/124 Ispahani Centre Nungambakkam High Road
Nungambakkam Chennai 600034 Tamil Nadu.
Telephone Number- +91-044-33008000
Kochi-
Cochin International Airport International Terminal
P.O. 683 111 Kerala State India.
Tiruchirappalli-
18/3-5 The Ivory Plaza Royal Road
Cantonment Trichy 620001.
Telephone Number- + 91 431 4540393/394/396
Trivandrum-
Tc 15/1945 Kamala Towers
Vazuthacaud Trivandrum 695014.
Contact Number- +0471 – 2339249 -50
Air Asia Official Website Address- www.airasia.com
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Mr. by SAURABHKUMAR H. PATEL:
(4 of 5)
Dear sir,
This is SAURABHKUMAR HASMUKHBHAI PATEL
I was having booking of Air Asia flight for Bali trip as per following details.
Onward Flight Details
From : Mumbai
To : Bali
Booking Number : OJQ54Z
Flight Number : XT 853
Date of Journey : 01st December 2017
Time of Journey : 22:50 hrs
No. of Passanger : 02
Return Flight Details
From : Bali
To : Mumbai
Booking Number : XJZM3P
Flight Number : XT 852
Date of Journey : 08th December 2017
Time of Journey : 15:10 hrs
No. of Passanger : 02
Due to Bali Volcano eruption my trip was not possible. So I applied for refund through E form many times starting from 30th November 2017 to 14th January 2018
List of E-form reference number are as follow
00736754
00736756
00935997
01265419
01278635
01529326
01529460
I will discuss here sequence of event in detail
- I called for refund they told that I have to submit E form and call us again with reference number
- I applied E-form and mentioned the number to customer care executive.
- I got mail that please reply us with your bank details.
- I replied my bank details
- I got mail that your E-form is closed as bank detail are missing.
- I call and got instruction that i should again apply E-form with bank detail in remark.
- I applied E-form.
- I got reply that your E-form is closed without mentioning any reason
- I called and they told that your bank name and itenary name are not matching so case is closed please apply again E-form
- I applied E-form again
-I got Email that you have applied duplicate case for same PNR so this case is closed.
- I checked online for all my E form request. All are in closed condition without any reason.
- I call on 17th January 2018 and got that Air Asia have my banking detail. They will escalate my case to Malaysia banking team for clarification. No need to apply E-form now.
- I call on 22nd January 2018 and got that Malaysia banking team have replied on 17th January 2018 for your refund. It is in process it will take 30 days. So I will get my refund On or before 17th February 2018.
- I called on 18th February 2018 for clarification about refund. I got that we have escalated your case and manager replied that after 15 days you inquire.
Kindly May I Know the exact status of my Refund SIR???
Booking trickte name change by Santu MONDAL:
(4 of 5)
Sir I book a flight 29th october 2018 bagdogra to kolkata
Booking no XSU7YQ
Flight no I5 588
Book name santu mondal arpita mondal
It is wrong right name is santu mondal
Pls sir how I change my name santu mondal from santu mondal arpita mondal
Refund of double payment through Online & cash by Dinesh Gupta:
(4 of 5)
myself travelled on 16.12.2018 from IDR to BLR throu flight no- I52469. bOOKING NO- B15E3R.
Myself submitted my debit card to make the payment Rs. 7060.00 through txn no-629710. but your staff said that the transaction not made.
hence myself paid the cash amount of rs 6830.00
Now expecting to get back my online paid amount Rs.7060.00 immediately.
Regards,
Dinesh
+919685377271
by Vijay dandinnavr:
(4 of 5)
Air Asia is cheating company
Suggestion by Pathan Eliyas:
(4 of 5)
Dear sir
AirAsia introducing flights from Surat wef 03 March 2023. I would suggest to restructure the operations on Bengaluru route from Surat. CCU & DEL timings are ok, DEL will perform on anytime schedule. Please do BLR 0830 STV 1030 1100 DEL 1250 1330 STV 1525 1600 BLR 1800 & continue evening frequency on DEL as DEL 1900 STV 2050 2120 DEL 2315 OR please park AB on STV & operate DEL 2000 STV 2150 (+1) 0615 DEL 0805.
Thanks and regards
E H Pathan
Surat
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