Disha Eye Hospitals Customer Care, Complaints and Reviews
Health & Fitness
Date: 06/06/2017
- State : West Bengal
- City : Kolkata
Disha Eye Hospitals Customer Care Contact Number : +91 33 2593 1729
Disha Eye Hospitals Customer Care Address: 88 (63A), Ghoshpara Road, Barrackpore, Kolkata, Kolkata District, West Bengal, India - 700120
Disha Eye Hospitals Customer Care Number : +91 33 2593 3737
Disha Eye Hospitals Customer Care Toll Free Number : +91 33 2592 8106
Disha Eye Hospitals Customer Care Helpline Number : +91 33 2593 1729
Disha Eye Hospitals Customer Care Query Number : +91 33 2593 3737
Disha Eye Hospitals Customer Care Address: 88 (63A), Ghoshpara Road, Barrackpore, Kolkata, Kolkata District, West Bengal, India - 700120
Disha Eye Hospitals Customer Care Number : +91 33 2593 3737
Disha Eye Hospitals Customer Care Toll Free Number : +91 33 2592 8106
Disha Eye Hospitals Customer Care Helpline Number : +91 33 2593 1729
Disha Eye Hospitals Customer Care Query Number : +91 33 2593 3737
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Rude behaviour of staff by Anirudha Ghoshal:
(4 of 5)
My mother went for eye surgery on palta, but lift man and swiper of the ward behave rudely to us, kindly interven
Booking appointment for 02 shot of Covishield. by SANTOSH KUMAR TALAPATRA:
(4 of 5)
We are 04(four)senior citizens requiring our second dose of covishield vaccines due on 09th July through 06th Aug.,2021.
Wondering if four slot for the 02 dose vaccine can be booked for inoculation during the dates as scheduled above.
Thanks for your time.PID-P1031490.
Unnecessary harrassing and misbehave by the staff at Desk No.01 by Debabrata Das:
(4 of 5)
Respected Sir/Madam,
Myself Debabrata Das sorry to inform you that today myself along with my wife namely Rita Das visited Disha Eye Hospital Barrackpore for check up before Dr.Partha Pratim Pal having booking Docket No. BKP21G20996 when we complete preliminary procedure and deposited my slip before counter No.01 available help desk sister unnecessary harrassing and misbehave very rudely and unnecessary detained us when I asked her why she not give drop after receiving the memo/token. Then she going to near Doctor Pal and advised him not to entertain with in 1 to 2 hours and she also directed myself to talk to doctor very arrogantly. It is very unfortunate and unpleasant situation face by us. It is humble request before you to take appropriate actions against unnecessary harrassing staff deployed at help desk 01 and action taken report may please be intimated to me. I hope you take appropriate action in this regard.
Good day.....
operation fees related issue by shrayosee ghosh:
(4 of 5)
sir,
I am shrayosee ghosh,I want to know do you accept swastha sathi card for eye operation in your hospital? there is a needy family if you kindly reply me We will be grateful to you.
Susmita Sen – Mediclaim Helpdesk Assistant , Palta Disha Eye Hospital an incompetent, tactless, vindictive, negative motivated Rudy , non cooperati by Susmita Bhattacharjee:
(0 of 5)
From: Susmita Bhattacharjee
44, Bindubasini Road,
P.O.Bhatpara,
Dist.24 Pgs.North
West Bengal, Pin.743123
Mo.9239789875
Disha Eye Hospital Pvt.Ltd.
88 (63A), Ghoshpara Road,
Kolkata- 700120. West Bengal, India.
Sub: Susmita Sen – Mediclaim Helpdesk Assistant , Palta Disha Eye
Hospital an incompetent, tactless, vindictive, negative motivated
Rudy , non cooperative , quarrelsome lady harassed like anything
to accept the mediclaim original Referral letter issued by CGHS WC
previously verified and certified from Mediclaim Desk Barrackpore
and refused scheduled Right Eye Cataract Operation on 20.03.2024,
request your kind intervention to discharge her from such a vital
customer related desk
Ref.: 1. CGHS Ben Id. 4348074, Referral Id. KO12/07MAR2024/9984
2. PID: P0102511177
Sir,
With due honor I lay before you the following facts for your kind perusal to take necessary action against the allied Susmita Sen ,so that the senior citizen CGHS
Beneficiaries are not harassed and refused due to your incompetent, vindictive quarrelsome staffs so that the glory and good will of Disha Eye Hospital is hampered .
My Cataract Operation under Dr. Avijit Paul was scheduled on 20.03.2024 after vigorous Tests and verification of Papers and particulars from Disha Barrackpore.
Accordingly , I was reported to Smt. Susmita Sen ,Palta Disha Eye Hospital ,where she refused to accept my Original Referral letter saying that it is Xerox Copy not an Original as the Original Copy was signed by Black Ink by the federal Doctor.
Ultimately, she refused to accept my papers for Operation and behaved rudely.
Having no alternate ,I have rushed within the rains to the Mediclaim Desk, Barrack pore who was a perfect genital Lady after examining she was confirmed that it was the signature of CGHS Doctor by Black Ink , she then and then Called over the Mobile to Susmita Sen and directed her to accept the referral Letter .
Please withdraw such a harmful and incompetent staff from this vital counter at the earliest to maintain the goodwill of Disha Eye Hospital.
Thanking you,
Dated 20.03.2024 Yours truly,
Susmita Bhattacharjee
Service issue | Complaint | Query | Feedback | Suggestion | Reply