Complaint Refund of money against Articles Returned to you

  • Myntra Toll Free Customer Care Number Complaint Email Id Office Address - Refund of money against Articles Returned to you
    Ratna Barman on 2017-11-11 18:02:50

    Ref. Order no. 1059665-0665299-9621801
    & Return no. 206551731

    Dear Sir,
    This is to bring to your notice that with reference to above return order no. 206551731, you have refunded only Rs.471.25/- which is Half of the amount to be refunded, i.e., out of Rs.942/- only which I had paid to you against order no 1059665-0665299-9621801 & so Rs. 471/- only is due for refund as per details below :-

    1) that I had ordered 02 (two) sets of Window curtains (04 in number) only,but you had delivered 01 (one) set of Window curtain & one (01) piece of Door curtain of different design & print which was not ordered by me at all ; now my question is that you had refunded for one set of window curtain only (Half money refunded), so the Door curtain which you had sent to me was a Free Gift from Myntra for which no money was refunded ?
    2) that I had contacted you immediately for your mistake & I had applied for Return of entire order,
    3) that your Associate Mr. Debu Mystry (phone no. 7349401183) had collected the entire consignment from me i.e.,I had handed over to him above 01(02 no.) set of Window curtain & 01 piece of Door curtain which was delivered by you,
    4) that I had communicated with your Customer care representatives several times when they had assured me that they have realized the matter & will take necessary steps to make immediate refund of the due amount lying with you, but no action is taken till date from your side,
    5) that I had further made purchases from Myntra ; but now myself & my associates are afraid that shall we have to face Loss of Money in online purchase like this ?

    However you are once again requested to take necessary steps to make above refund at your earliest.

    Thanking You,
    Yours faithfully, Ratna Barman.