Complaint Regarding for Honda Amaze Brake Pads are worn out/Manufacturing defect

  • Honda Cars Customer Care Toll Free Number Complaint Email id in Tapukara Industrial Area - Regarding for Honda Amaze Brake Pads are worn out/Manufacturing defect
    Ankit Sharma on 2017-11-08 17:08:52

    Complaint : Regarding for Honda Amaze Brake Pads are worn out/Manufacturing defect

    I bought Honda Amaze diesel on 8/01/2015 from Lally Automobiles Pvt Ltd Okhla Industrial Area Phase 2 , Delhi". Uptill now it has ran only 20,000/- Km by single hand using by me only on highways/good roads ( as living in NCR ) and underwent services only on authorized service center.

    This month when i took my car for sevice in Honda authorized center, I came to know that my right side brake pads are worn out (front) with rest of 3 brake pads are in good condition only 1 of driving seat's side (or front right) worn out. How could it possible ?

    There must be some issue in the right side brake pads or may be in Brake assembly otherwise it would not be worn out so early. It therefore seems only a manufacturing defect I came to know from other Honda's user that this complaint is appearing in many old models Honda Amaze not in new ones.

    I being the user of Honda feel proud on this relaibility, product quality & customer service.
    But this problem causes me problem in going office as it is risky too. And new brake pads will cost me more then 3500 rupees (as told in service centre) inspite of its in warranty period which incur additional cost to me which is not correct Why should I bear its cost ?

    Some other people (either using Honda , Hyundai, Toyota) underwent with similar compaint inform me that company will definitely replace it under warranty.

    Therefore I am looking forward to fix this matter amicably if, howerer the matter is not satisfactorly resolved as early as possible. I will consider taking further action to resolve the complaint.But I do beleive that you will not disaaapoint your customer and provide a required help .

    And also I want to add that please make sure that this complaint will not recur .Please look in to the root cause of this so in future nobody of us from Honda family (users) will face this problem.

    Looking forward for solution.

    Best Regards
    Ankit Sharma
    Mob No. 9891233665